A UK client approached us to improve their contacts database and add email IDs.The scope of our research included:
Check existing information of contacts provided, update recent and relevant changes
Check for correct name
Check if employee still works with the company
Check address, phone an fax details
Check if there is change in designation
Add Email ID for every contact
The client was provided with an efficient and reliable solution that included:
A bi-annual report analyzing key changes in IFA attitudes and selling/advice patterns.
Up to date contacts database with added email IDs.
Two layer quality checks on data processed
Yearly update of the database to keep it relevant and up-to-date
Secondary research on company websites.
Data collection from third party credible sources.
Validation of data collected from all sources.
Multi-level quality checks including statistical analysis.
4. Client Benefits & Feedback
Client was able to save on costs due to the low US$ / hour service that we provided (around US$ 5.5 / per hour).
The client benefitted from our existing experience of handling people databases.