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Business Processes Outsourcing Services Global Market Briefing 2017

Business Processes Outsourcing Services Global Market Briefing 2017

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The business processes outsourcing market comprises of establishments providing business services to companies. Outsourcing business practices enables enterprises to increase their operational efficiency and improve competitiveness. The market is further classified into customer relationship management BPO, human resource outsourcing BPO, finance and administration BPO, and other BPO services.

Including: CRM BPO, HRO BPO, Finance and Administration, Other BPO Services

Covering: Xerox, Accenture, Capita, Convergys, Aon Hewitt, IBM, Atento, Capgemini, Genpact, TCS, Absolutdata, Aegis, Cognizant, Dell, EXL Service, HP, Infosys, Opera Solutions, Wipro, and WNS Global


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Description

The Business Processes Outsourcing Services Global Market Briefing Report from the Business Research Company covers market characteristics, size and growth, segmentation, regional breakdowns, competitive landscape, market shares, trends and strategies for this market.

The market characteristics section of the report defines and explains the market.

The market size section gives the business processes outsourcing services market revenues, covering both the historic growth of the market and forecasting the future.

Drivers and restraints looks at the external factors supporting and controlling the growth of the market.

Market segmentations break down the key sub sectors which make up the market. The regional breakdowns section gives the size of the market geographically.

Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in the last three years are identified.

The trends and strategies section highlights the likely future developments in the business processes outsourcing services market and suggests approaches.

Reasons to Purchase

• Get up to date information available on the business processes outsourcing services market globally.
• Identify growth segments and opportunities.
• Facilitate decision making on the basis of historic and forecast data and understand the drivers and restraints on the market.
• Develop strategies based on likely future developments.
• Gain a global perspective on the development of the market.
• Report will be updated with the latest data and delivered to you within 3 working days of order.

 

Scope

Markets Covered: CRM BPO, HRO BPO, Finance and Administration, Other BPO Services

Companies Mentioned: Xerox, Accenture, Capita, Convergys, Aon Hewitt, IBM, Atento, Capgemini, Genpact, TCS, Absolutdata, Aegis, Cognizant, Dell, EXL Service, HP, Infosys, Opera Solutions, Wipro, and WNS Global.

Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA, Australia.
Geographic scope: Americas, Europe, Asia, Middle East and Africa, Oceania.

Time series: Five years historic and forecast.

Data: Market value in $ billions.

Data segmentations: Regional breakdowns, market share of competitors, key sub segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Table of Contents
1. Introduction
2. Business Processes Outsourcing Services Market Characteristics
3. Business Processes Outsourcing Services Market Historic Growth
Drivers of the Market
Restraints on the Market
4. Business Processes Outsourcing Services Market Forecast Growth
Drivers of the Market
Restraints on the Market
5. Business Processes Outsourcing Services Market Comparison with Other Software And BPO Services Markets
6. Business Processes Outsourcing Services Market Geography Split
7. Business Processes Outsourcing Services Market Segmentation
CRM BPO, HRO BPO, Finance and Administration, Other BPO Services
8. Business Processes Outsourcing Services Competitive Landscape
Xerox, Accenture, Capita, Convergys, Aon Hewitt, IBM, Atento, Capgemini, Genpact, TCS, Absolutdata, Aegis, Cognizant, Dell, EXL Service, HP, Infosys, Opera Solutions, Wipro, and WNS Global
9. Key Mergers And Acquisitions In The Business Processes Outsourcing Services
10. Business Processes Outsourcing Services Market Trends and Strategies
Executive Summary
The business processes outsourcing market comprises of establishments providing business services to companies. Outsourcing business practices enables enterprises to increase their operational efficiency and improve competitiveness. The market is further classified into customer relationship management BPO, human resource outsourcing BPO, finance and administration BPO, and other BPO services.

The Americas was the x largest geographic region in the business processes outsourcing services market in 2016, accounting for $x billion or x% of the global market. Asia was the x largest geographic market, accounting for $x billion or x% of the global market. Europe was the x largest geographic market, accounting for $x billion or x% of the global market. The Middle East and Africa accounted for x% and $x billion, while Oceania accounted for x% of the global business processes outsourcing services market.

Robotics In Business Process Outsourcing –
Many BPO companies are automating processes through Robotic Process Automation (RPA).RPA automates processes that are repetitive, rule-based and frequent. RPAs are considered to be cost effective as they normally cost one-tenth of a Full Time Equivalent (FTE) person working in the US, UK or a third of the cost of an FTE working offshore. For instance, a major bank automated Fraudulent Account Closure, Loan Application Opening and Right Of Set Off processes that saved over 120 FTE and reduced bad debt provision by £175m per annum.
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