The client, a Japanese casino machine marker, wished to conduct a survey on the casino house operators in Nevada, USA. In preparation for casino gaming market entry, the client wanted to gather information about a variety of issues including casino game purchase decision making process and casino machine management. The survey included the following aspects – Uniqueness of Nevada’s casino houses Casino gaming machine purchase scenario: From machine finding to purchase decision Evaluation points & priorities for casino gaming machine purchase Sales activities of casino gaming machines Highly evaluated & demanded machines in casino houses User trends Machine operation, especially about progress jackpot operation’s details, casino gaming machine operation’s details
Research findings were delivered to the client in the Excel format and PowerPoint presentation covering – Unique characteristics of Nevada’s casino houses, including information on the ratio of newly installed casino gaming machines and existing machines Casino gaming machine finding to purchasing decision analysis Latest trends in highly evaluated & demanded machines in casino houses Findings gained through this survey Future forecasting (industry trends, interesting points)
Primary research: 30+ interviews with casino house operators, employees, sales representatives of casino machine makers Secondary research: We referred to resources such as industry associations, news sources and blogs, company filings, annual reports, and other publicly available information
The client was very satisfied with the findings of our study and was able to gain actionable insights on the casino house operators in Nevada.