The airport kiosk system market has seen considerable growth due to a variety of factors.
• There has been a significant growth in the airport kiosk system market in the past few years. It is predicted to expand from $2.1 billion in 2024 to $2.3 billion in 2025, with a compound annual growth rate (CAGR) of 9.4%.
Its growth in the previous years is due to factors such as advancements in technology, regulatory compliance, passenger volume increase, operation efficiency, superior passenger experience, and cost-effectiveness.
The airport kiosk system market is expected to maintain its strong growth trajectory in upcoming years.
• Expectations are high for the airport kiosk system market, with forecasts predicting a robust increase in its size over the coming years. By 2029, the market is projected to swell to a value of $3.24 billion, growing at a compound annual growth rate (CAGR) of 9.0%.
Various factors such as digital transformation, the impact of COVID-19, improved security protocols, rising passenger expectations, regulatory compliance, cost-effectiveness, personalization, and the use of data analytics are expected to drive growth in this forecast period. Upcoming trends within this period include the integration of Artificial Intelligence and machine learning, the proliferation of contactless solutions, the advent of multi-functional kiosks, increased emphasis on customization and branding, advanced security features, optimized data analytics, sustainability efforts, and the implementation of cloud-based solutions.
The growth of the airport kiosk system market is projected to be driven by rising passenger volumes. The term passenger volume pertains to the cumulative number of individuals utilizing an airport over a set duration, typically computed in days, months, or years. Various catalysts, like economic and population expansion, enhancement in transport architecture, and shifts in travel inclinations, contribute to the augmentation in passenger volume. Airport kiosk systems can address increased passenger influx effectively by expediting check-in procedures, curtailing queue times, and refining the overall passenger experience. The systems equip travelers to self-manage their transit, leading to efficient airport functioning and consumer gratification. To illustrate, the International Civil Aviation Organization, a specialized United Nations agency based in Canada, reported in February 2023 that there was a roughly 47% surge in air passengers in 2022 compared to 2021. Concurrently, revenue passenger kilometers (RPK's) experienced an approximate growth of 70% during the same timeframe. Hence, the escalating passenger volume is fueling the expansion of the airport kiosk system market.
The airport kiosk system market covered in this report is segmented –
1) By Type: Check-In Kiosks, Automated Passport Control Kiosks, Common-Use Self Kiosks, Bag Drop Kiosks, Retail Kiosks, Other Types
2) By Component: Hardware, Software, Services
3) By Application: Large Airport, Medium Airport, Small Airport
Subsegments:
1) By Check-In Kiosks: Self-Check-In Kiosks, Passenger Verification Kiosks
2) By Automated Passport Control Kiosks: Facial Recognition-Based Kiosks, Biometric Passport Control Kiosks
3) By Common-Use Self Kiosks: Common-Use Check-In Kiosks, Self-Service Boarding Kiosks
4) By Bag Drop Kiosks: Self-Service Bag Drop Kiosks, Assisted Bag Drop Kiosks
5) By Retail Kiosks: Duty-Free Kiosks, Food And Beverage Kiosks, Merchandise Kiosks
6) By Other Types: Information Kiosks, Wayfinding Kiosks, Flight Status Kiosks, Queue Management Kiosks
Leading firms in the airport kiosk system market are adopting innovative technologies like state-of-the-art biometric technology to secure a competitive advantage. Biometric technology within kiosk systems employs facial recognition biometrics to verify travelers when they approach the automatic boarding gate, thereby augmenting security and expediting the boarding procedure. For example, Vision-Box, a biometric solutions provider based in Portugal, unveiled the Seamless Kiosk in June 2022. This cutting-edge kiosk intends to transform the travel journey by integrating high-quality biometric and biographic capture abilities, automatic altitude modifications, smart lighting adjustments, and an advanced traveler guidance system. The ultimate objective is to enhance travelers' self-service experiences, expedite identity verification processes, and reinforce security protocols. The kiosk offers a multitude of features, including a flexible design to accommodate versatile travel document setups and a barcode scanner, thus casting it as a flexible solution for passenger management.
Major companies operating in the airport kiosk system market are:
• RTX Corporation
• International Business Machines Corporation
• Honeywell International Inc.
• Fujitsu Ltd.
• Bollore SE
• Amadeus IT Group SA
• NCR Voyix Corporation
• Toshiba TEC Corporation
• Advantech Co Ltd.
• Société Internationale de Télécommunications Aéronautiques
• Materna IPS GmbH
• IER Inc.
• KIOSK Information Systems
• Embross Group
• Phoenix Kiosk Inc.
• Meridian Kiosks
• Parabit Systems Inc.
• Olea Kiosks Inc.
• Wincor Nixdorf International GmbH
• Elenium Automation Pty Ltd.
• Lilitab LLC
• Innovative Travel Solutions
North America was the largest region in the airport kiosk system market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the airport kiosk system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.