The Auto Dealership CRM Software Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The historical growth trend in the Auto Dealership CRM Software Global Market Report 2025 indicates that the market size expanded swiftly from $6.13 billion in 2024 to $6.79 billion in 2025. Furthermore, the compound annual growth rate (CAGR) during this period was recorded at 10.8%.
The Auto Dealership CRM Software Global Market is projected to reach a market size of $9.58 billion in 2029, growing at a compound annual growth rate (CAGR) of 9.0%.
Download Your Free Sample of the 2025 Auto Dealership CRM Software Market Report and Uncover Key Trends Now!The key drivers in the auto dealership crm software market are:
• Integration of artificial intelligence in CRM software.
• Growth in the electric and autonomous vehicles sector.
• Increased focus on customer experience in the automotive industry.
• Global expansion of the automotive aftermarket sector.
The auto dealership crm software market covered in this report is segmented –
1) By Type: Cloud-Based, On-Premises
2) By Functionality: Sales And Lead Management, Customer Service And Support, marketing Automation, Inventory Management
3) By Application: Small And Medium Enterprises (SMEs), Large Enterprises
The key trends in the auto dealership crm software market are:
• Integration of artificial intelligence and machine learning is a key emerging trend.
• The future is increasingly being shaped by the rise of cloud-based solutions.
• Enhanced mobile solutions are playing an integral role in shaping this market.
• Utilization of data analytics for performance optimization and emphasis on regulatory compliance and standardization is significantly influencing the market.
Major companies in the auto dealership crm software market are:
• Salesforce Inc.
• Oracle NetSuite ERP
• Reynolds and Reynolds
• Selly Automotive
• CDK Global
• DealerSocket
• Zoho CRM
• Dealertrack
• ELEAD1ONE
• Freshsales
• Dominion Dealer Solutions
• Freshdesk
• PBS Systems
• VinSolutions
• Creatio CRM
• Izmocars
• Elead CRM
• ProMax
• MAM Software
• Xtime
• LivePerson Automotive
• DealersLink
• Datacar CRM
• Quorum DMS
• myKaarma
• AutoLoop
• AutoRaptor
• Vital Software
• AutoMate DMS
• Fortellis Automotive Exchange
Asia-Pacific was the largest region in the auto dealership CRM software market in 2024