The delivery management software market has seen considerable growth due to a variety of factors.
• The delivery management software market has grown rapidly. It will increase from $2.83 billion in 2024 to $3.21 billion in 2025, with a CAGR of 13.3%.
Growth drivers include the need for greater transparency, urbanization, a rise in on-demand services, and a growing focus on sustainability.
The delivery management software market is expected to maintain its strong growth trajectory in upcoming years.
• The delivery management software market is expected to reach $5.23 billion by 2029, growing at a CAGR of 13.0%.
Growth is fueled by demand for contactless delivery, real-time tracking, better customer experience, route optimization, and growing competition. Major trends include technological innovation, mobile advancements, IoT integration, and AI-powered predictive maintenance.
The growing penetration of e-commerce is expected to stimulate the growth of the delivery management software market. E-commerce, which involves online transactions of goods and services, is expanding due to its convenience and shifting consumer preferences. Delivery management software enhances the e-commerce experience by optimizing routes, providing real-time tracking, and improving delivery efficiency. For instance, a February 2024 report from the U.S. Census Bureau projected that U.S. e-commerce sales would reach $1,118.7 billion in 2023, growing by 7.6% from the previous year. The growing e-commerce sector is driving demand for delivery management software.
The delivery management software market covered in this report is segmented –
1) By Deployment: On-Premise, Software As A Service Based
2) By Pricing : Subscription-Based, Pay-As-You-Go
3) By Enterprise Size: Small And Medium-Sized Enterprises, Large Enterprise
4) By End-User: Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Manufacturing, Healthcare And Life Sciences, Telecommunication And Information Technology, Other End-Users
Subsegments:
1) By On-Premise: Standalone Delivery Management Software, Enterprise Resource Planning (Erp)-Integrated Delivery Solutions, Customizable Delivery Management Systems, On-Premise Route Optimization Tools, In-House Fleet Management Solutions, Local Server-Based Delivery Tracking Systems
2) By Software As A Service (Saas) Based: Cloud-Based Delivery Management Platforms, Subscription-Based Delivery Tracking Solutions, Cloud-Integrated Fleet Management Solutions, Saas Route Optimization And Scheduling Tools, On-Demand Delivery Management Services, Mobile-Enabled Saas Delivery Management Solutions, End-To-End Delivery Saas Solutions (From Order To Tracking)
In the delivery management software market, companies are developing smart dispatching platforms to improve last-mile delivery efficiency. These platforms automate task assignments for drivers, reducing operational costs. For example, in July 2023, Kosmo Tech launched fleet and route optimization tools that help businesses create optimized delivery routes, track drivers, and cut delivery costs by up to 20%.
Major companies operating in the delivery management software market are:
• Uber Technologies Inc.
• DoorDash Inc.
• Postmates Inc.
• Zetes Group
• Descartes Systems Group
• Kerridge Commercial Systems Information
• Metapack Ltd.
• Bringg Delivery Technologies Ltd.
• WorkWave LLC
• Jungleworks
• Mara Labs Inc.
• Mobisoft Infotech LLC
• parcelLab GmbH
• Loginext Solutions Private Limited
• Route4Me Inc.
• Tookan Limited
• Roadie Inc.
• Bringoz Technologies
• GetSwift Limited
• DispatchTrack
• Zippykind
• Deliforce Technologies Private Limited
• Shipox Inc.
• Routific Solutions Inc.
Asia-Pacific was the largest region in the delivery management software market in 2024. The regions covered in the delivery management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.