The digital intelligence platform market has seen considerable growth due to a variety of factors.
• The market size of the digital intelligence platform has seen significant expansion in the past few years. It is anticipated to increase from $17.99 billion in 2024 to $21.22 billion in 2025, illustrating a compound annual growth rate (CAGR) of 17.9%. Factors such as the influx of data, increased online visibility, changing customer demands, adherence to regulations, social media influence, the need for competitive comprehension, and strategic marketing spending have been instrumental in facilitating growth during the historical period.
The Digital Intelligence Platform market is expected to maintain its strong growth trajectory in upcoming years.
• The market size of the digital intelligence platform is projected to witness a notable surge in the coming years, escalating to $44.4 billion in 2029, with a compound annual growth rate (CAGR) of 20.3%.
Reasons contributing to this growth outlook include increased focus on privacy, constant compliance checks, industry-specific customizations, elevated analytics application, and concentration on actionable insights. Other significant trends impacting this forecast period are real-time analytics, data security and confidentiality, cloud computing acceptance, automation and enhanced process automation (IPA), along with collaborative and open ecosystems.
The escalating use of portable electronic devices like smartphones and tablets is projected to fuel the expansion of the digital intelligence platform market. These mobile devices, primarily designed for wireless communication, internet access, and various computing needs on the move, are seeing an upsurge in their adoption owing to factors such as increased affordability, enhanced connectivity, and a rising demand for easy access to communication, information, and services while on the move. Digital intelligence platforms are advantageous for mobile devices as they boost user experience via personalized content, foster better decision-making with data-centric insights, and enable effective management of resources and applications in real time. For example, a report by Uswitch Limited, a UK-based online and telephone comparison and switching service, in February 2023 showed that the number of active mobile connections in 2022 was 71.8 million, marking an increase of 3.8% from 2021. It is projected that by 2025, the population in the UK will be 68.3 million, with 95% of them possessing smartphones. Thus, the increasing use of mobile devices is the driving force behind the growth of the digital intelligence platform market.
The digital intelligence platform market covered in this report is segmented –
1) By Component: Data Management, Analytics, Performance Monitoring Tools, Engagement Optimization
2) By Enterprise Type: Small Enterprises, Medium And Large Enterprises
3) By Touchpoint: Web, Email, Mobile, Social Media, Company Website, Kiosks And Point-Of-Sale (POS)
4) By Industry Vertical: Manufacturing, Travel And Tourism, Media And Entertainment, Retail And E-Commerce, IT And Telecommunications, Healthcare And Life Sciences, Other Industries.
Subsegments:
1) By Data Management: Data Integration Tools, Data Storage Solutions, Data Governance Solutions
2) By Analytics: Descriptive Analytics, Predictive Analytics, Prescriptive Analytics, Real-Time Analytics
3) By Performance Monitoring Tools: Key Performance Indicator (KPI) Dashboards, Reporting Tools, Benchmarking Tools
4) By Engagement Optimization: Customer Journey Mapping Tools, A Or B Testing And Multivariate Testing Tools, Personalization Engines
Leading corporations in the digital intelligence platform market are focusing on developing innovative solutions, such as entity enrichment and attribution tools, in order to provide their customers with dependable services. These tools enhance the valued data by adding details and contextual information, enabling a deeper understanding and analysis. For example, in December 2022, Chorus Intelligence Ltd, a US-based software corporation, introduced the Chorus Intelligence Suite (CIS). The CIS is a digital intelligence platform that offers thorough data search, analysis, cleaning, and evidence enhancement tools from a single platform, with a unified dashboard and one-time login. The CIS was designed to streamline data utilization for law enforcement, financial institutions, corporate sectors, and government agencies. The suite offers federated searching and enhancement that enables users to utilize an entity enhancement and attribution tool to query any entity and perform a bulk search across their internal files, consented data, and more than 200 social media platforms.
Major companies operating in the digital intelligence platform market include:
• Adobe Systems Inc.
• SAS Institute Inc.
• Google LLC
• Evergage Inc.
• Mixpanel Inc.
• Webtrekk GmbH
• New Relic Inc. ASA
• Localytics Limited
• International Business Machines Corporation
• Cxense ASA
• SAP SE
• Upland Software Inc.
• Facebook Inc.
• Salesforce.com Inc.
• Optimizely Inc.
• Oracle Corporation
• AlphaSense Inc.
• Vectra AI Inc.
• Databricks Inc.
• Abnormal Security Corp.
• Ambu A/S
North America was the largest region in the digital intelligence platform market in 2024. The regions covered in the digital intelligence platform market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.