What Has Been the Growth Trajectory for the Digital Workplace Market in Recent Years?
The digital workplace market has seen considerable growth due to a variety of factors.
• In recent times, there's been an unprecedented growth in the digital workplace market size. Rising from $49.17 billion in 2024, it's projected to reach $59.18 billion in 2025, amounting to an impressive compound annual growth rate (CAGR) of 20.4%. The substantial growth in the past can be credited to several factors including remote working trends, a greater dependence on collaboration tools, the enforcement of bring your own device (BYOD) policies, increased use of mobile equipment, and the evolving nature of cybersecurity threats.
What Can Be Expected from the Digital Workplace Market By 2029?
The Digital Workplace market is expected to maintain its strong growth trajectory in upcoming years.
• The market for digital workplaces is predicted to witness massive expansion in the coming years, with the value projected to hit $143.2 billion in 2029, growing at a compound annual growth rate (CAGR) of 24.7%.
The escalation during this period can be accredited to the progression in endpoint detection and response (EDR), enhancements in identity and access management (IAM), an emphasis on user learning and consciousness, and security through containerization. Key trends for the period under review include the incorporation of collaboration platforms, a focus on employee experience and engagement, a movement towards cloud-based digital workplace solutions, improved digital workplace analytics, the use of AI and machine learning for workflow refinement, and uptake of virtual collaborative instruments.
What Are the Critical Driver Fuelling The Digital Workplace Market's Growth?
The digital workplace market is likely to expand due to the growing usage of cloud and enterprise mobility services in various organizations. Cloud services, provided by third-party enterprises at the behest of client firms or customers over the internet, are instrumental in facilitating seamless business operations. On the other hand, enterprise mobility services allow employees to access corporate data using their devices and cloud computing, which in turn stimulates the digital workplace market. The adoption of cloud services is gaining traction among organizations due to the potential to enhance remote business processes. They are beneficial in processing vast amounts of data, thus ensuring superior services and cost-effective business operations among others. As per AAG IT, an IT support services firm based in the UK, the revenue from Cloud infrastructure services in the year-long period from 2021 to 2022, was $191 billion. It is forecasted that by 2025, the global cloud storage will amount to 200 zettabytes (equivalent to 2 billion terabytes). Hence, the uptick in the use of cloud and enterprise mobility services is poised to boost the digital workplace market throughout the projected period.
How Is The Digital Workplace Market segmented?
The digital workplace market covered in this report is segmented –
1) By Components: Solutions, Services
2) By Deployment: On-Premises, Cloud
3) By Organization Size: Large Enterprises, Small And Medium Enterprises (SME)
4) By Verticals: Banking, Financial Services, And Insurance (BFSI), Consumer Goods And Retail, Telecommunication And Information Technology (IT), Manufacturing, Healthcare And Pharmaceuticals, Government And Public Sector, Media And Entertainment, Other Verticals
Subsegments:
1) By Solutions: Collaboration Tools, Document Management Systems, Workflow Automation Software, Employee Engagement Platforms, Virtual Desktop Infrastructure (VDI)
2) By Services: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Development Services, Managed Services
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What New Trends Are Influencing The Digital Workplace Market?
A significant trend in the digital workspace market is product innovation. The major players in the market are prioritizing the fusion of technology such as artificial intelligence into their product development, aiming to offer superior solutions and consolidate their market leadership. For example, in April 2023, Smarten Spaces, a company offering digital workspace solutions based in Singapore, rolled out Jumpree, a holistic digital workspace platform. Using Jumpree by Smarten Spaces for Microsoft Teams, employees can choose their in-office working days, align their schedules with coworkers, and book the best-suited spaces for their requirements. It further simplifies the process of reserving meeting, collaboration rooms, desks, and other facilities, as well as any other office locations, eliminating the need for downloading any additional applications.
Who Are the Key Players In The Digital Workplace Market?
Major companies operating in the digital workplace market include:
• Atos Group
• Cognizant
• International Business Machines Corporation
• Infosys Limited
• Zensar Technologies Limited
• Microsoft Corporation
• Google LLC
• Wipro Ltd.
• Accenture PLC
• DXC Technology Company
• NTT DATA Corporation
• Unisys Corporation
• HCL Technologies
• Capgemini SE
• Tata Consultancy Services Limited
• Citrix Systems Inc.
• Hewlett Packard Enterprise LP
• Fujitsu Limited
• CompuCom Systems Inc.
• Trianz
• Sonda SA
• Tech Mahindra Limited
• Mphasis Limited
• WorkGrid Software
• Axero Solutions
• eXo Platform
• Liferay Inc.
• Atlassian Corporation
• Kissflow Inc.
• Salesforce Inc.
• Adobe Inc.
What Is The Most Dominant Region In The Digital Workplace Market?
North America was the largest region in the digital workplace market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital workplace market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
