The hotel automation system market size has shown robust growth in recent years, expanding from $17.39 billion in 2023 to $18.52 billion in 2024, with a CAGR of 6.5%. Factors contributing to this growth include the increasing demand for operational efficiency, the rising adoption of cloud-based solutions, an emphasis on enhancing guest experiences, growing integration of IoT and AI technologies, adherence to stringent regulatory compliance, the expansion of online booking platforms, and a shift toward sustainable practices. The market is expected to reach $23.9 billion by 2028 at a CAGR of 6.6%. The growth during this forecast period is likely to stem from accelerated digital transformation, the emergence of contactless technology, a demand for predictive analytics, enhanced data security measures, the integration of voice and gesture control, expanded mobile app integration, and the global expansion of the hospitality sector. Major trends anticipated in the forecast period include advancements in artificial intelligence, IoT integration for smart hotel rooms, a focus on sustainability and energy efficiency, the rise of robotics in guest services, augmented reality (AR) and virtual reality (VR) experiences, and the use of blockchain for secure transactions in hybrid work environments.
Global Hotel Automation System Market Key Driver
The rapid expansion of the tourism and hospitality industries is expected to fuel the growth of the hotel automation system market. This sector encompasses businesses and services related to travel, accommodation, food and beverage, entertainment, and recreation for guests. The growth of tourism and hospitality is driven by increased disposable incomes, enabling more people to afford travel and leisure activities. Additionally, advancements in international travel and innovations like online booking platforms and travel apps have made trip planning and booking more convenient. Hotel automation systems improve these industries by streamlining guest experiences, helping hotels control costs, and ensuring guest comfort and safety. In January 2023, the American Hotel and Lodging Association reported that the hotel occupancy rate in the US reached 62.7%, with a 9% increase in April 2022 compared to 2021, and the average hotel occupancy rate is projected to reach 63.8% by 2023. Thus, the growth in tourism and hospitality industries is propelling the hotel automation system market forward.
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Global Hotel Automation System Market Segments
The hotel automation system market covered in this report is segmented –
1) By Type: Software, Hardware
2) By Deployment Type: Cloud Based, On Premises
3) By Application: Independent Hotel, Chain Hotel
By Geography:The regions covered in the hotel automation system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
North America was the largest region in the hotel automation system market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period.
Major Hotel Automation System Industry Players
Oracle Corporation, Infor Hospitality Solutions, Sabre GLBL Inc., Urmet SpA, ASSA ABLOY Global Solutions, Pacific Controls, Agilysys Inc., Guestline Ltd., Maestro PMS, MSI Solutions, Springer-Miller Systems (SMS), protel hotelsoftware GmbH, SkyTouch Technology, Hotelogix Inc., StayNTouch Inc., RMS Cloud, InnQuest Software Corporation, RoomRaccoon Hotel Tech, Rezlynx by Guestline, SuitePad GmbH, Quore Systems LLC, BuildTrack, Frontdesk Anywhere, Clock Software Ltd., Hotello by Mingus Software Inc., StayFlexi Inc., Fastnet IoT, AutoClerk Inc., RoomKeyPMS
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Hotel Automation System Market Overview
Hotel automation systems refer to integrated technological solutions designed to enhance the efficiency and guest experience in hotels. The system can streamline operations through centralized management, improve security with advanced access controls, and offer guests convenience via smart devices. This technology enhances operational efficiency, reduces costs, and elevates the overall guest experience, making it a valuable investment for modern hospitality businesses.
Hotel Automation System Global Market Report 2023 provides data on the global hotel automation system market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The hotel automation system market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
