The hotels resorts and cruise lines market has seen considerable growth due to a variety of factors.
• The market size for hotels, resorts and cruise lines has experienced quick expansion in the last few years. The market will evolve from $701.14 billion in 2024 to a whopping $816.7 billion in 2025, with a compound annual growth rate (CAGR) of 16.5%.
The surge observed in the historical timeline can be credited to numerous factors like escalating economic prosperity, burgeoning tourism, advances in digital technology, increased preference for luxury and experiential journeys, comprehensive infrastructure growth, as well as strategic marketing and promotional activities.
The hotels resorts and cruise lines market is expected to maintain its strong growth trajectory in upcoming years.
• Rapid expansion is projected in the hotels, resorts and cruise lines market size in the coming years. The market is anticipated to surge to $1490.02 billion by 2029, with a compound annual growth rate (CAGR) of 16.2%.
This progression during the forecast period is credited to the surge in sustainable tourism, advancements in technology integration, the increase in millennial and Gen Z travelers, the rise of health and wellness tourism, the expansion of emerging markets, the growth in M&A activities, along with the rise in personalization and customization. The forecast period will also witness trends like sustainable tourism, technological integration, health and wellness tourism, experience-led travel, luxury travel, the combination of remote work and leisure travel, along with innovations in the cruise industry.
Rising tourism and travel rates are anticipated to spur the expansion of the hotel, resort, and cruise line sectors in the future. These terms refer to the actions of individuals who venture out of their typical home environment for purposes such as leisure, business, and other reasons, in addition to the services and infrastructure that accommodate these activities. The escalation of tourism and travel is a byproduct of increasing disposable income, enabling more expenditure on recreation and favorable currency exchange rates, rendering specific locations more economically viable. In addition, globalization and the pervasiveness of social media amplify exposure to various cultures and trendy locations, thereby intensifying the urge to visit them. Entities like hotels, resorts, and cruise lines cater to the needs of tourists and travelers by offering fundamental accommodation, leisure facilities, and transport services, which augment their overall experience. For instance, figures from Eurostat, a Europe-based statistical data provider, revealed that in 2022, Europe witnessed approximately 2.8 billion nights spent in lodgings, out of which 1.2 billion were by guests from foreign countries. Interestingly, the data showed that 13% of nights spent by international visitors in Europe were accounted by tourists from regions outside Europe, a substantial increase from 8% in the prior year. Hence, the upward trajectory in tourism and travel are poised to stimulate the growth of the hotel, resort, and cruise line industries.
The hotels, resorts and cruise linesmarket covered in this report is segmented –
1) By Type: Hotels, Resorts, Cruise Lines
2) By Tourist Type: Domestic, International
3) By Sales Channel: Online, Offline
Subsegments:
1) By Hotels: Luxury Hotels, Boutique Hotels, Budget Hotels, Extended Stay Hotels, Business Hotels, Airport Hotels
2) By Resorts: Beach Resorts, Ski Resorts, Spa Resorts, Golf Resorts, All-Inclusive Resorts, Eco-Resorts
3) By Cruise Lines: Luxury Cruise Lines, Premium Cruise Lines, Contemporary Cruise Lines, Expedition Cruise Lines, River Cruise Lines, Adventure Cruise Lines
Major players in the hotel, resort and cruise industry are now concentrating on embedding artificial intelligence, like the newly developed AI-driven virtual concierge service, to improve customer satisfaction by offering personalized recommendations and real-time customer service. A virtual concierge is a digital assistant powered by AI, providing tailored services and information akin to a human concierge, commonly utilized in hotels, buildings, and virtual platforms. For example, in December 2023, Renaissance Hotels, an American hotel business, rolled out RENAI. This digital aide, powered by artificial intelligence, provides a variety of features such as custom recommendations, the real-time response to hotel service inquiries, and proactive service via AI-generated insights, aiming to improve guest satisfaction by predicting and meeting their needs before they become issues. The virtual concierge offers personalized dining suggestions and activity options based on guest's previous interactions and preferences, whilst also providing immediate assistance for any hotel-related queries. RENIA enables the hotel staff to better comprehend and react to guests' needs, thereby enhancing overall operational efficiency and guest experience.
Major companies operating in the hotels
• resorts and cruise lines market are:
• Marriott International Inc
• MSC Cruises
• Radisson Hotel Group
• Carnival Corporation & plc
• Caesars Entertainment Corporation
• Royal Caribbean Group
• Hilton Worldwide Holdings Inc
• Costa Crociere S.p.A.,
• Hyatt Corporation
• Host Hotels & Resorts Inc
• Norwegian Cruise Line Holdings Ltd
• Accor SA
• Four Seasons Hotels and Resorts
• Princess Cruises
• InterContinental Hotels Group PLC
• Disney Cruise Line
• Huazhu Hotels Group Ltd
• Rosewood Hotels & Resorts
• Meliá Hotels International
• Raffles Hotels & Resorts
• Wyndham Hotel Group LLC
• Shangri-La Hotels and Resorts
• Choice Hotels International Inc
• Belmond Ltd
• The Ritz-Carlton Hotel Company
• Mandarin Oriental Hotel Group
North America was the largest region in the hotels, resorts and cruise lines market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotels, resorts and cruise lines market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.