What Has Been The Evolution of the Indoor Payment Kiosk Market in Recent Years?
The indoor payment kiosk market has seen considerable growth due to a variety of factors.
• The market size for indoor payment kiosks has expanded swiftly in the last few years. The market growth is expected to escalate from $5.1 billion in 2024 to $5.96 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 16.9%.
The historic period growth is because of the higher adoption of self-service technologies, progress in payment technologies, escalating demand for efficient transaction processes, the expansion of the retail and hospitality sectors, and heightened attention towards improving customer experience.
How Will the Indoor Payment Kiosk Market?
The indoor payment kiosk market is expected to maintain its strong growth trajectory in upcoming years.
• The market size for indoor payment kiosks is anticipated to experience speedy expansion in the forthcoming years, with expectations to reach $11 billion by 2029, with a compound annual growth rate (CAGR) of 16.6%.
The development during the predicted period can be credited to the emergence of payment options that are contactless, its integration with digital payment systems, the need for support in multiple languages and currencies, technological advancements, and regulatory and compliance mandates. The forecast period will also witness key trends such as the growth of kiosks that are interactive and personalized, entry into new vertical sectors, the advent of solutions based on the cloud, improved security attributes, and integration with omnichannel approaches.
Which Factors Are Boosting Growth In The Indoor Payment Kiosk Market?
The progression of the retail industry is anticipated to boost the indoor payment kiosk market's expansion in the future. The concept of retail entails the direct sale of goods and services to consumers for personal consumption, and it involves a range of businesses - from prominent department stores and supermarkets to smaller boutique shops and online retailers. The growth of this industry can be attributed to increasing income, economic stability, the introduction of the internet and digital technologies, and an amplified focus on customer service. Indoor payment kiosks are playing an increasing role in the retail sector as they augment the customer experience, improve operations, and offer enhanced payment methods. For instance, in January 2024, the National Association of Convenience Stores, an American trade association, reported that the number of convenience stores functioning in the United States at the start of the year amounted to 152,396 - an uptick of 1.5% compared to the figure from 2023. Thus, the enlargement of retail applications contributes to the amplification of the indoor payment kiosk market.
What Key Areas Define The Segmentation Of The Global Indoor Payment Kiosk Market?
The indoor payment kioskmarket covered in this report is segmented –
1) By Type: Self-Service Kiosks, Assisted Kiosks, Mobile Kiosks
2) By Screen Technology: Liquid Crystal Display (LCD), Light Emitting Diode (LED), Organic Light Emitting Diode (OLED)
3) By Connectivity Technology: Wired, Wireless, Near Field Communication (NFC)
4) By Payment Options: Card, Cash, Mobile Payments, QR Code Scanners
5) By Application: Retail, Hospital, Food Industry, Transportation, Financial Services, Other Applications
Subsegments:
1) By Self-Service Kiosks: Payment Terminals, Check-In Kiosks, Ticketing Kiosks
2) By Assisted Kiosks: Staff-Assisted Payment Kiosks, Interactive Information Kiosks
3) By Mobile Kiosks: Tablet-Based Kiosks, Portable Payment Devices, Mobile Point of Sale (mPOS) Solutions
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What New Trends Are Influencing The Indoor Payment Kiosk Market?
Prominent firms in the indoor payment kiosk market are increasingly integrating digital features, like contactless payment methods, to boost transaction efficiency and augment consumer convenience. Contactless payment methods, which use a payment card or mobile device at an NFC or RFID enabled point-of-sale terminal, are quick, secure, and convenient, eliminating the need for physical contact or PIN entry. To illustrate, in April 2024, France's Worldline SA, a payments and transactional services provider, partnered with Tabesto, a company offering smart solutions for the restaurant and retail industry in France, to launch the first integrated ordering and payment kiosk using Worldline's SoftPOS 'Tap on Mobile' technology. Named FOX, this kiosk merges ordering and payment features into one, including an NFC sensor for contactless transactions through bank cards, meal tickets, or digital wallets. This ground-breaking solution aims to expedite customer service in the restaurant and retail industries, reducing both wait times and operational expenses while elevating the user experience.
Who Are the Key Players In The Indoor Payment Kiosk Market?
Major companies operating in the indoor payment kiosk market are:
• Samsung Electronics Co. Ltd.
• Zebra Technologies Inc.
• Worldline SA
• Diebold Nixdorf
• Glory Global Solutions Inc.
• Advantech Co. Ltd.
• Pax Technology
• Verifone Systems
• Elo Touch Solutions
• Nexcom International Co. Ltd.
• KIOSK Information Systems.
• Touch Dynamic
• Aldelo Inc.
• Pyramid Computer GmbH
• Kona Ice
• NCR Corporation
• Orderman
• Systech Corporation
• Aila Technologies
• Grubbrr
• Advanced Kiosks
• Olea Kiosks Inc.
• DynaTouch
• Kiosk Group Inc.
• Key West Technology
What Is The Most Dominant Region In The Indoor Payment Kiosk Market?
North America was the largest region in the indoor payment kiosk market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the indoor payment kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
