International call services refer to telecommunications services that enable individuals or businesses to make phone calls from one country to another. These services are essential for maintaining global communication and can include various technologies and pricing structures, depending on the provider.
International Call Services Global Market Report 2024 provides data on the global international call services market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The international call services market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
The international call services market has grown substantially in recent years, increasing from $1.45 billion in 2023 to $1.58 billion in 2024, at a CAGR of 9.1%. This growth can be attributed to globalization, increased international trade, demand for better connectivity, cost-effectiveness, regulatory changes, and improved service quality. Looking ahead, the market is forecasted to reach $2.25 billion in 2028 at a CAGR of 9.2%. Factors contributing to this growth include enhanced security measures, innovative business models, ongoing globalization, regulatory adjustments, and advanced analytics. Major trends include the integration of AI technologies, expansion of 5G networks, adoption of cloud-based solutions, integration with digital platforms, and a focus on cybersecurity.
The growing international travel industry is expected to propel the international call services market forward. International travel involves traveling between countries, and the surge in such travel is driven by globalization, affordable airfares, business growth, digital nomadism, and the appeal of cultural exploration. International call services are crucial for travelers, allowing them to stay in contact with family, friends, and business partners while abroad. For instance, global international tourist arrivals surged to an estimated 1.3 billion in 2023, reflecting a 34% increase from 2022. This increase indicates a strong recovery in the tourism sector, which is driving the demand for international call services.
Get Your Free Sample of the Global International Call Services Market Report The international call services market covered in this report is segmented –
1) By Type: Voice Calls, Voice Over Internet Protocol (VoIP), Conference Calls, Managed Services
2) By Platform: Mobile Phones, Desktop And Web
3) By Application: Telecommunications And Information Technology, Banking, Financial Services And Insurance (BFSI), Healthcare, Retail And E-commerce, Travel And Hospitality, Other Applications
Major players in the international call services market are focusing on providing real-time communication solutions, such as prepaid and postpaid roaming packs, to offer affordable and seamless connectivity for international travelers. These plans allow users to make calls, send texts, and use data abroad without incurring unexpected charges. For example, in December 2022, Bharti Airtel Limited, an Indian telecommunications company, introduced Airtel World Pass. This service simplifies international travel by offering seamless connectivity across 184 countries with a single plan. It includes 24/7 customer support through a dedicated number and special packs for frequent travelers. The plans feature benefits like unlimited emergency data and messaging, with easy management through the Airtel Thanks app.
North America was the largest region in the international call services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the international call services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.