Multichannel marketing hubs refer to an integrated platform designed to streamline and optimize marketing efforts across multiple channels. It centralizes customer data, allowing businesses to create, manage, and analyze campaigns across various channels such as email, social media, websites, and mobile apps.
Multichannel Marketing Hubs Global Market Report 2024 provides data on the global multichannel marketing hubs market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The multichannel marketing hubs market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
The multichannel marketing hubs market has grown significantly, reaching $5.8 billion in 2024 from $5.25 billion in 2023, with a CAGR of 10.4%. Historic growth was driven by increasing digitalization, demand for personalization, regulatory compliance needs, and competitive pressures. The market is projected to expand to $8.76 billion by 2028 at a CAGR of 10.9%, fueled by an emphasis on customer experience, integration of offline and online channels, growth in account-based marketing, and a shift towards unified customer data platforms. Key trends include omnichannel orchestration, real-time personalization, data privacy enhancements, emerging channel integration, and advanced customer journey analytics.
The growing influence of social media is expected to drive the growth of the multichannel marketing hub market. Social media's significance has grown due to its vast global reach, enabling communication, networking, marketing, and engagement with customers. Multichannel social media marketing helps brands engage users across different platforms, fostering conversations and building relationships. For instance, in January 2022, DataReportal reported a rise in the number of global social media users, reaching 4.62 billion, up from 4.19 billion the previous year. This growing influence of social media is contributing to the expansion of the multichannel marketing hub market.
Get Your Free Sample of the Global Multichannel Marketing Hubs Market Report The multichannel marketing hubs market covered in this report is segmented –
1) By Product : Website , Mobile , Email , Other Product
2) By Deployment : Cloud-based , On-premises
3) By Application : Business-to-Business (B2B), Business-to-Consumer (B2C)
In the multichannel marketing hub market, companies are integrating AI and machine learning technologies like AI content generators to enhance their competitive edge and engage customers more effectively. These platforms improve the quality of computer-generated content by rewriting existing material with human logic to create high-quality articles. For instance, in April 2023, Constant Contact Inc. launched an AI content generator tailored for small businesses and nonprofits. This tool automates copywriting for email, text, and social media campaigns, helping businesses create engaging content quickly by identifying the most effective messaging.
North America was the largest region in the multichannel marketing hubs market in 2023. The regions covered in the multichannel marketing hubs market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.