The on call scheduling software market has seen considerable growth due to a variety of factors.
• The market size for on-call scheduling software has seen rapid expansion in the recent past. It is projected to increase from a worth of $3.88 billion in 2024 to $5.32 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 37.0%.
The historic growth can be traced back to a surge in the need for means to curtail scheduling mistakes, an escalating demand for instantaneous scheduling, an increased emphasis on employee contentment, enhanced focus on interaction between management and staff, and the growing intricacies involved in workforce management.
The on call scheduling software market is expected to maintain its strong growth trajectory in upcoming years.
• Forecasted to experience significant expansion in the coming years, the market size for on-call scheduling software is anticipated to reach $18.56 billion by 2029, with a compound annual growth rate (CAGR) of 36.7%.
This predicted development during the forecast period is largely due to an escalating demand for such software, the enlargement of its functionalities, an enhanced emphasis on easily navigable interfaces, growing familiarity with the advantages of automatic scheduling solutions, and a rise in investments relating to digital transformation by businesses. Technological advancements, the integration of AI, cutting-edge technologies, cloud-based platforms and consumer-oriented interfaces comprise key trends for the predicted interval.
The on-call scheduling software market is anticipated to expand significantly due to the increasing uptake of cloud-based solutions. These software products can be accessed and managed over the internet, providing increased flexibility, scalability, and cost efficiency. The rising favorability of cloud-based solutions can be attributed to their scalability, cost-effectiveness, accessibility, security, innovation, and resilience, making them a valuable resource for enterprises across various sectors and sizes. On-call scheduling software contributes significantly to tackling the increasing complexity of incident management in fast-growing cloud-based solutions by providing a systematic approach to organize and align team response efforts. Take for example, a report on the state of the Cloud by Flexera, a US-based software company in March 2022. The study surveyed 753 respondents on their cloud adoption and revealed a significant year-on-year increase in cloud service expenditure. The results showed that in 2022, 53% of the respondents allocated $1.2 million towards cloud expenses, a substantial increase from the 38% reported in the previous year, 2021. Hence, the significant increase in the adoption of cloud-based solutions underpins the growth of the on-call scheduling software market.
The on-call scheduling software market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Deployment: Cloud-Based, On-Premise
3) By Application: Business, Medical, Others Applications
Subsegments:
1) By Solutions: Cloud-Based Solutions, On-Premise Solutions, Mobile Applications, Scheduling And Shift Management Tools, Automated Notifications And Alerts
2) By Services: Implementation Services, Training And Support Services, Consulting Services, Managed Services, Integration Services
Prominent businesses in the on-call scheduling software industry are concentrating on developing smart and sophisticated solutions, such as clinician scheduling tools, to secure a competitive advantage. Clinician scheduling systems are unique software applications, built to streamline the scheduling and staffing operations within healthcare institutions, specifically for clinicians like doctors, nurses, and other medical personnel. For example, in November 2023, Panda Health, a digital health company from the US, introduced clinician scheduling software, which enables both static and on-call scheduling for acute and ambulatory healthcare scenarios. This technology serves as a solution for managing calendars better, giving medical staff an easy way to arrange and plan their on-call durations. The software aims to hasten the scheduling procedures, boost team communication, and improve workflows in healthcare organizations, leading to improved patient care and operational efficiency. These systems use complex algorithms to fully utilize doctor's availability, ensuring patients get the needed treatment from the right doctor.
Major companies operating in the on-call scheduling software market are:
• ServiceNow Inc.
• Kronos Incorporated
• Everbridge Inc.
• Doximity Inc.
• PagerDuty Inc.
• Vocera Communications
• Spok Inc.
• Qgenda LLC
• PerfectServe Inc.
• TigerText
• Ambs Call Center Inc.
• Central Logic Inc.
• Petal Solutions Inc.
• Telmediq Inc.
• Shift Administrators LLC
• Amtelco
• Amtelco Healthcare
• Squadcast Inc.
• OnPage Corporation
• Adjuvant Technologies LLC
• Lightning Bolt Solutions Inc.
• OnCall Health
• QliqSOFT Inc.
• Call Scheduler
• OpenTempo Inc.
North America was the largest region in the on-call scheduling software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the on-call scheduling software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.