Postal automation refers to the use of technology and automated systems to streamline and optimize the processing, sorting, and delivery of mail and parcels within the postal industry. The goal of postal automation is to improve the efficiency, accuracy, and speed of postal operations while reducing costs and enhancing the overall customer experience.
Postal Automation Global Market Report 2024 provides data on the global postal automation market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The Postal Automation market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
The postal automation market has shown robust growth, increasing from $3.66 billion in 2023 to $3.91 billion in 2024, achieving a compound annual growth rate (CAGR) of 6.8%. This growth in the historic period is attributed to the surge in online shopping activities driving demand for efficient parcel handling and delivery systems, modernization initiatives upgrading existing postal automation infrastructures, rising consumer expectations for expedited package delivery services, and capacity expansions to accommodate growing parcel volumes. Looking ahead, the market is expected to maintain strong growth momentum, projected to reach $5.13 billion by 2028 with a CAGR of 7.0%. Future growth drivers include widespread adoption of automated systems for sorting, packaging, and delivering mail and parcels, rapid growth of the e-commerce industry necessitating scalable postal automation solutions, operational cost savings achieved through automation enhancing process efficiencies, and technological advancements in robotics and AI optimizing sorting and delivery operations. Major trends anticipated in the forecast period encompass continuous improvements in automation technologies enhancing system reliability and throughput rates, strategic alliances and partnerships fostering innovation in postal automation solutions, and introduction of cutting-edge designs and functionalities in automated sorting and delivery systems.
The postal automation market is poised for growth driven by the increasing demand for package delivery services worldwide. Package delivery services, essential for transporting parcels efficiently, have seen a notable rise due to the expanding e-commerce sector and evolving consumer preferences for convenient shopping experiences. Pitney Bowes Inc. reported a 0.5% increase in total US parcel volume from 2022 to 2023, reaching 21.7 billion units. Postal automation systems streamline sorting, tracking, and delivery processes, ensuring timely and accurate package delivery. This technology enhances operational efficiency for delivery service providers, meeting the growing expectations of customers globally. The increasing demand for package delivery services drives the postal automation market through 2023, 2024, and 2028.
Get Your Free Sample of the Global Postal Automation Market ReportThe postal automation market covered in this report is segmented –
1) By Type: Culler Facer Cancellers, Letter Sorters, Flat Sorters, Parcel Sorters, Mixed Mail Sorters, Other Types
2) By Component: Hardware, Software, Services
3) By Application: Government Postal, Courier, Express And Parcel
Companies in the postal automation sector are focusing on adopting automation technologies, such as robot-based parcel sortation systems, to enhance their market position. This technology utilizes autonomously guided robots to streamline the parcel sorting process in logistics operations, processing thousands of parcels per hour with high efficiency and minimal errors. In January 2024, Viettel Post (VTPost), a logistics company based in Vietnam, implemented a fully automated robot-based parcel sortation system. The system features 160 LiBiao ‘Mini Yellow’ autonomous robots at its Hanoi hub, capable of sorting around 6,000 parcels of various sizes and weights per hour. With over 1,000 destination chutes, the robots deliver parcels to their designated chutes before returning to collect and process new orders.
North America was the largest region in the postal automation market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the postal automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.