The public relation tools market has seen considerable growth due to a variety of factors.
• The market size of public relation tools has witnessed a swift upsurge in recent times. The expected increase is from $8.22 billion in 2024 to $9.12 billion in 2025, with a notable compound annual growth rate (CAGR) of 10.9%.
This sizable growth in the historical phase is due to several factors such as the escalated sway of digital media, an enhanced demand for brand honesty, the expansion of social media utilization, the increased use of analytics in evaluating PR initiatives, and the heightened investment in social media management tools.
The public relation tools market is expected to maintain its strong growth trajectory in upcoming years.
• Expectations are high for the public relation tools market to experience significant expansion in the coming years. It is projected to reach a scale of $13.63 billion in 2029, with a compound annual growth rate (CAGR) of 10.6%.
The anticipated growth in this period is largely due to the increased use of social media, the escalating need for crisis management, an integrated approach to marketing communications, substantial investments in research and development, and an increasing understanding of the importance of image building. Key trends during the prediction period will be technological progression, real-time analytics, voice search optimization, augmented reality, and the use of chatbots.
Anticipated growth in the public relations tools market aligns with the increasing prominence of social media. Such media allows its users to engage in content creation, sharing and exchange in various forms, including text, pictures, videos and live broadcasting. Its popularity stems from the ubiquitous nature of smartphones, improved internet access, affordable mobile data, and an increased need for instant communication. Companies can utilize public relations tools to monitor social media conversations in real time, making it easier to pinpoint trending subjects, customer sentiment, and upcoming concerns. It allows brands to respond quickly and effectively to their audience. As an example, the Eurostat, a statistical office from Luxembourg serving the European Union, indicated a modest increase in businesses using social media from 59% in 2021 to 60.9% in 2023. These stats denote a consistent growth trend. Thus, the growth of the public relations tools market can be directly tied to the growing popularity of social media.
The public relation tools market covered in this report is segmented –
1) By Solution Type: Publishing Tools, Social Media Monitoring And Management, Content Creation And Distribution, Data Aggregation, Monitoring, Analysis
2) By Deployment Mode: Hosted, On-Premise
3) By Application: Online Media, Content Marketing
4) By Industry: Banking, Financial Services, And Insurance, Consumer Goods and Retail, Government and Public Sector, Healthcare, Information Technology And Telecom, Media And Entertainment
Subsegments:
1) By Publishing Tools: Press Release Distribution Platforms, Media Outreach And Engagement Tools, Newsroom Management Software, Editorial Calendar Management, Automated Content Scheduling
2) By Social Media Monitoring And Management: Social Listening Tools, Sentiment Analysis, Crisis Management Monitoring, Influencer Tracking, Competitor Benchmarking
3) By Content Creation And Distribution: AI-Powered Content Generation, Multimedia Content Editing (Images, Videos, Infographics), Blog And Article Publishing Platforms, Content Syndication Networks, Email Outreach And Newsletter Tools
4) By Data Aggregation: Media Database And Journalist Contact Management, News Clipping And Media Coverage Compilation, Audience And Market Insights Aggregation, Social And Web Data Collection, Third-Party Data Integration
5) By Monitoring: Brand Reputation Monitoring, Keyword And Hashtag Tracking, Real-Time News Alerts, Competitor Media Coverage Tracking, Consumer Feedback And Review Analysis
6) By Analysis: PR Campaign Performance Metrics, Audience Engagement Analytics, Share Of Voice Analysis, ROI Measurement For PR Activities, Predictive Analytics And Trend Forecasting
Major companies in the public relations tools market are focusing on developing technological innovation solutions, such as AI-powered analytics tools, to enhance the functionality and user experience of public relation management platforms. AI-powered analytics tools are software solutions that leverage artificial intelligence to analyze data, extract insights, and assist in decision-making. For instance, in March 2024, Muck Rack, a US-based technology company, launched measurement and reporting capabilities within its platform to help organizations effectively track and showcase the impact of their public relations activities. These improvements include customizable, outcome-focused templates for five key areas, such as media impact analytics, brand reputation insights, competitive analysis, relationship summary, and outreach performance. The new features empower users to create more detailed reports by incorporating AI-powered analytics, offering tools such as historical comparisons, word cloud visualizations, and metrics such as Share of Voice and Advertising Value Equivalency (AVE). These updates are designed to simplify the reporting process, helping businesses better assess PR performance and its contribution to overall business success.
Major companies operating in the public relation tools market are:
• HubSpot Inc.
• Cision Ltd.
• Sprinklr Inc.
• Meltwater Group
• Hootsuite
• Agility PR Solutions
• Symphony Technology Group
• Sprinklr Inc.
• Muck Rack Inc.
• Agility PR Solutions
• Signal AI
• Brand24 Inc.
• BuzzSumo Ltd.
• Vocus Inc.
• PressPage Inc.
• PrPropel
• BuzzStream
• Roxhill Media
• Prezly
• Accesswire
• CoverageBook
North America was the largest region in the public relations tools market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the public relation tools market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.