How Has the Retail Interactive Kiosk Market Evolved Historically and What is its Current Size?
The retail interactive kiosk market has seen considerable growth due to a variety of factors.
• In recent years, the size of the retail interactive kiosk market has seen a swift surge. It is projected to expand from $6.4 billion in 2024 to approximately $7.06 billion in 2025, experiencing a compound annual growth rate (CAGR) of 10.2%.
The leap forward in this historical period is due to enhancements in customer experience, effectiveness and cost reduction, data gathering and analytics, brand distinction, and the growth of omni-channel retail.
What is the Forecasted Market Size and CAGR for the Retail Interactive Kiosk Market?
The retail interactive kiosk market is expected to maintain its strong growth trajectory in upcoming years.
• The dimension of the retail interactive kiosk market is projected to exhibit swift expansion in the coming years, escalating to $10.44 billion by 2029 with a compound annual growth rate (CAGR) of 10.3%.
This robust growth within the forecasted duration is credited to factors such as the integration of artificial intelligence and machine learning, touch-free and sanitized solutions, superior personalization, supplemented reality and virtual experimenting, as well as extended application scenarios beyond conventional retail. Key trends to anticipate in the forecast period encompass mobile amalgamation, flexible and bespoke solutions, cloud-administered management, sustainability with environmentally sound design and interactive substance coupled with gamification.
What Key Factors and Trends Are Driving The Growth Retail Interactive Kiosk Market?
The expansion of the retail interactive kiosk market is anticipated to be fueled by the increasing demand in the retail industry. The retail sector, which is defined by businesses that deliver goods and services to consumers for private or domestic use, drives this demand. Factors contributing to this demand include evolving consumer tastes, increasing population, lifestyle shifts, and disposable income. Retail interactive kiosks play a significant role in the retail industry, improving customer experiences, enhancing operational efficiency, boosting sales, and yielding critical consumer behavior data. As an illustration, the National Retail Federation, a retail trade association based in the United States, reported that annual retail sales in the United States rose from $4.61 trillion in 2021 to $4.94 trillion in 2022, a 7% increase. Hence, the surge in demand in the retail industry is propelling the growth of the retail interactive kiosk market.
What Are The Market Segments In The Retail Interactive Kiosk Market?
The retail interactive kiosk market covered in this report is segmented –
1) By Type: Informational Kiosks, Interactive content Kiosks, Wayfinding Kiosks, Product Promotion Kiosks, Vending Kiosks, Other Type
2) By Component: Hardware, Software, Services
3) By Technology: Touch-Based Kiosks, Gesture-Based Kiosks, Voice-Activated Kiosks
Subsegments:
1) By Informational Kiosks: Self-Service Information Kiosks, Digital Directory Kiosks, Tourist Information Kiosks
2) By Interactive Content Kiosks: Digital Signage Kiosks, Multimedia Interactive Kiosks, Interactive Touchscreen Kiosks
3) By Wayfinding Kiosks: Digital Navigation Kiosks, Location-based Kiosks
4) By Product Promotion Kiosks: Promotional Display Kiosks, In-store Advertising Kiosks
5) By Vending Kiosks: Automated Product Vending Kiosks, Self-Checkout Vending Kiosks
6) By Other Types: Ticketing Kiosks, Customer Feedback Kiosks, Photo Printing Kiosks
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How Are New Trends Impacting The Size Of The Retail Interactive Kiosk Market?
Significant players in the retail interactive kiosk market are concentrating on creating innovative enhancements like KMC-W to maintain their competitiveness and cater to their clients' ever-changing requirements. This interactive kiosk is a self-service terminal or system renowned for its superior functionality, reliability, and user experience. In May 2023, for example, US-based tech company Samsung Electronics Co. Ltd. released a new high-performance kiosk, the KMC-W, running on Windows OS. This interactive self-service display is crafted to assist businesses and retailers in enhancing customer experience and features a 24-inch interactive display powered by the 11th Gen Intel Core Processor. It offers exceptional computing power and compatibility with major point-of-sale & property management system software. The kiosk comes with a selection of CPU options, including Intel Celeron 6305E, Core i3, or Core i5 processors, rapid 8GB of dram memory, and a 256GB SSD for increased storage space.
Who Are the Key Players In The Retail Interactive Kiosk Market?
Major companies operating in the retail interactive kiosk market are:
• Panasonic Corporation
• International Business Machines Corporation (IBM)
• NCR Voyix Corporation
• Diebold Nixdorf Incorporated
• Advantech Co Ltd.
• Elo Touch Solutions Inc.
• Acrelec Group
• ZIVELO LLC
• Advanced Kiosks LLC
• Source Technologies LLC
• Frank Mayer And Associates Inc.
• KIOSK Information Systems
• Meridian Kiosks LLC
• MetroClick Inc.
• Olea Kiosks Inc.
• Peerless Industries Inc. (Peerless-AV)
• REDYREF Interactive Kiosks Inc.
• VeriFone Inc.
• Pyramid Computer GmbH
• Lilitab LLC
• SlabbKiosks
• DynaTouch Corporation of America
• Kiosk Group Inc.
• OptConnect Holdings LLC
• Storm Interface Ltd.
• Protouch Manufacturing Ltd.
• Kiosk Solutions Magazine
What Are The Regional Insights Into The Retail Interactive Kiosk Market?
North America was the largest region in the retail interactive kiosk market in 2024. The regions covered in the retail interactive kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
