The unattended terminals market size has grown rapidly in recent years. It will grow from $1.44 billion in 2023 to $1.61 billion in 2024 at a compound annual growth rate (CAGR) of 11.6%. The growth in the historic period can be attributed to the expansion of e-commerce growth, increasing smartphone integration, rising demand for contactless payments, rise in data analytics, and growth in the healthcare industry. The unattended terminals market size is expected to see rapid growth in the next few years. It will grow to $2.51 billion in 2028 at a compound annual growth rate (CAGR) of 11.8%. The growth in the forecast period can be attributed to growth in the retail industry, rise in smart cities, rise in digital payments, growing shift towards consumer convenience, and acceleration of the checkout process. Major trends in the forecast period include the adoption of contactless payments, growth in AI-powered customer interaction, rising mobile app integration, multi-language support, and rising smart city technology.
Global Unattended Terminals Market Key Driver
The increasing penetration of smartphones is projected to propel the growth of the unattended terminal market. Smartphones, which combine cellular functions with computer-like capabilities, are becoming more prevalent due to advancements in technology, connectivity, and affordability. These devices facilitate secure mobile payments at unattended terminals, allowing users to locate terminals, check product availability, and initiate transactions remotely through mobile apps. According to "UK mobile phone statistics 2022" by Uswitch Limited, there were 71.8 million mobile connections in the UK in February 2024, marking a 3.8% increase from 2021. The UK population, projected to reach 68.3 million by 2025, with 95% expected to own a smartphone, will likely drive the unattended terminal market, valued at $4 billion in 2023, to grow to $5 billion in 2024 and $8 billion by 2028.
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Global Unattended Terminals Market Segments
The unattended terminals market covered in this report is segmented –
1) By Type: Contact-Based, Contactless
2) By Installation Type: Outdoor, Indoor
3) By Application: Refuel, Carwash, Malls, Other Applications
By Geography:The regions covered in the unattended terminals market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
North America was the largest region in the unattended terminals market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period.
Major Unattended Terminals Industry Players
Zebra Technologies Corp., Worldline S.A., Euronet Worldwide Inc., Advantech Co. Ltd., ACI Worldwide, Adyen, Gilbarco Inc., Ingenico, PAX Technology, Fujian Newland Payment Technology Co. Ltd., VeriFone Inc., Castles Technology, SZZT Electronics Co. Ltd., Nayax, Scheidt & Bachmann GmbH, Invenco Group Ltd., BBPOS Limited, Payter, Unattended Card Payments Inc., Paralan Corporation, PayRange Inc., Electronic Cash Systems
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Unattended Terminals Market Overview
Unattended terminals are automated or self-service machines that operate without direct human control or support and are typically found in public or semi-public areas. They facilitate transaction processes, boost efficiency, and frequently contribute to better customer experiences by reducing wait times and increasing accessibility.
Unattended Terminals Global Market Report 2023 provides data on the global unattended terminals market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The unattended terminals market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
