The unmanned stores market has grown exponentially in recent years, with its size increasing from $64.29 billion in 2023 to $86.26 billion in 2024, marking a compound annual growth rate (CAGR) of 34.2%. This rapid growth is due to the implementation of self-checkout kiosks in supermarkets and retail stores, growing consumer preference for quick and easy shopping experiences, rising interest in contactless shopping and payment options, increasing labor costs, and the need to optimize operational efficiency and reduce reliance on human labor. The market is projected to grow to $280.51 billion by 2028 at a CAGR of 34.3%. This expected growth is driven by the expansion of e-commerce giants, the development of smart cities incorporating unmanned retail solutions, availability of high-speed internet, supply chain integration, innovations in last-mile delivery, and a focus on energy-efficient and sustainable retail solutions. Key trends anticipated in the forecast period include enhanced AI algorithms, advances in computer vision technology, real-time inventory tracking, a focus on data privacy and security, and eco-friendly solutions.
Global Unmanned Stores Market Key Driver
The increasing popularity of e-commerce is expected to propel the growth of the unmanned stores market going forward. E-commerce, or electronic commerce, refers to the buying and selling of goods or services using the internet or other electronic means. The popularity of e-commerce is rising due to its convenience, wide product selection, and the ability to shop from anywhere at any time. E-commerce drives the development of unmanned stores by fostering consumer expectations for seamless, automated, and convenient shopping experiences. For instance, in May 2024, according to the United States Census Bureau, a US-based government agency, in the first quarter of 2024, U.S. retail e-commerce sales totaled $289.2 billion, showing a 2.1% increase from the fourth quarter of 2023. During the same period, total retail sales increased by 1.5%. E-commerce sales in the first quarter of 2024 constituted 15.9% of total retail sales. Therefore, the increasing popularity of e-commerce is driving the growth of the unmanned stores market.
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Global Unmanned Stores Market Segments
The unmanned stores market covered in this report is segmented –
1) By Store Type: Fully Automated, Semi-Automated Self-Service Kiosks
2) By Payment Mode: Cashless, Cash
3) By Offering: Solution, Services
4) By Deployment: Indoor, Outdoor
5) By End-User Industry Application: Hospitality And Restaurant, Health And Pharmaceutical, Fast-Moving Consumer Goods, Other End User Industry Applications
By Geography:The regions covered in the unmanned stores market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
North America was the largest region in the unmanned stores market in 2023.
Major Unmanned Stores Industry Players
Amazon.com Inc., Alibaba Group Holding Limited, 7-Eleven Inc., Panasonic Holdings Corporation, Toshiba Corporation, Trigo Group, Scandit AG, Zippin, Delfi Technologies, Accel Robotics Corporation, Turck Vilant Systems Oy, AiFi Inc., Sensei LLC, SandStar, Wheelys, PIXEVIA, Grabango, MishiPay Ltd., Pick and GO, Cloudpick AI
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Unmanned Stores Market Overview
Unmanned stores, or automated or cashier-less stores, refer to retail establishments that operate without traditional human cashiers or checkout counters. These stores typically use advanced technologies such as computer vision, sensors, and artificial intelligence to track items selected by customers and automatically charge them through digital payment systems.
Unmanned Stores Global Market Report 2023 provides data on the global unmanned stores market such as market size, growth forecasts, segments and geographies, competitive landscape including leading competitors’ revenues, profiles and market shares. The unmanned stores market report identifies opportunities and strategies based on market trends and leading competitors’ approaches.
