The Voice And Speech Analytics Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
What are the Historical Growth Trends in the Voice And Speech Analytics Market?
The market size of the voice and speech analytics sector has seen swift expansion lately. The market is projected to escalate from $2.54 billion in 2024 to $3.04 billion in 2025 with a compound annual growth rate (CAGR) of 19.9%.
What are the 2025 Market Projections: Forecasted Size & Growth Rate for the Voice And Speech Analytics Industry?
By 2029, the voice and speech analytics market is forecasted to reach $5.7 billion, growing at a compound annual growth rate (CAGR) of 17.0%.
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What are the Key Growth Drivers Fueling the Voice And Speech Analytics Market?
The key drivers in the voice and speech analytics market are:
• Increased adoption of cloud computing
• Growing need for customer experience improvement
• Rise of multichannel communication
• A focus on fraud prevention and security
Global Market Segmentation: Identifying Major Voice And Speech Analytics Industry Segments
The voice and speech analytics market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Deployment Mode: On-Premises, Cloud
3) By Organization Size: Large Enterprises, Small And Medium-Sized Enterprises (SMEs)
4) By Application: Customer Experience Management, Call Monitoring And Summarization, Agent Performance Monitoring, Sales And marketing Management, Risk And Compliance Management, Sentiment Analysis, Other Applications
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What are the Emerging Trends Shaping the Future of the Voice And Speech Analytics Market?
The key trends in the voice and speech analytics market are:
• Adoption of real-time sentiment analysis is a promising trend.
• The focus on compliance and ethical AI is gaining momentum.
• The evolution of multi-channel analytics is shaping the future of the market.
• Predictive analytics for customer behaviour is an emerging trend.
Who Are the Top Competitors & Leading Players in the Voice And Speech Analytics Market?
Major companies in the voice and speech analytics market are:
• Google LLC
• Amazon Web Services Inc.
• Hewlett Packard Enterprise Development LP
• Micro Focus International PLC
• Avaya Inc.
• NICE Systems Ltd.
• Genesys Telecommunications Laboratories Inc.
• Qualtrics
• Vonage
• AlmavivA S.p.A.
• Verint System Inc.
• Five9 Inc.
• Enghouse Interactive Inc.
• Talkdesk Inc.
• ThoughtSpot Inc.
• Uniphore
• Calabrio Inc.
• CallMiner
• Marchex Inc.
• Sabio Group
• Clarabridge
• Nexidia Inc.
• CallTrackingMetrics
• Castel Communications LLC
• VoiceBase Inc.
• 3CLogic Inc.
• Beyond Verbal
• Voci Technologies Inc.
• RankMiner
• Zoom Speech Analytics
Regional Dominance: Which Area Leads the Global Voice And Speech Analytics Market?
North America was the largest region in the voice and speech analytics market in 2024
