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Software And BPO Services Market Global Report 2017

Software And BPO Services Market Global Report 2017

From $4,000.00

Including: CRM BPO, Infrastructure Software, HRO BPO, Application Software, Others BPO Services
Covering: Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE


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SKU: 2024. Category: .
Description

The Americas was the largest region in the software and BPO services market in 2016, accounting for $around 38% market share. This was due to rapid growth in demand for software services from professional services companies such as finance, HR companies and from manufacturing companies. Asia was the second largest region accounting for around 33% market share. Europe was the third largest region accounting for around 26% market share.

The Software And BPO Services Global Market Report provides strategists, marketers and senior management with the critical information they need to assess the software and BPO services sector.

Description

Where is the largest and fastest growing market for software and BPO services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The software and BPO services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider information technology services market, and compares it with other markets.
• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
• The software and BPO services market section of the report gives context. It compares the software and BPO services market with other segments of the information technology services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, Software And BPO Services Indicators Comparison, Internet Penetration, spending by Registered Businesses across selected countries.

Scope

Markets covered: CRM BPO, Infrastructure Software, HRO BPO, Application Software, Other BPO Services.

Markets compared: Hardware Support Services, Software and BPO Services, Cloud Services.

Companies mentioned: Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE and others.

Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia.

Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East And Africa

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, Software And BPO Services Indicators Comparison, Internet Penetration, spending by Registered Businesses.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Reasons to Purchase

• Outperform competitors using accurate up to date demand-side dynamics information.
• Identify growth segments for investment.
• Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the market.
Create regional and country strategies on the basis of local data and analysis.
Stay abreast of the latest customer and market research findings
• Benchmark performance against key competitors.
• Develop strategies based on likely future developments.
• Utilize the relationships between key data sets for superior strategizing.
• Suitable for supporting your internal and external presentations with reliable high quality data and analysis
• Gain a global perspective on the development of the market.
• Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Table Of Contents
1. Software and BPO Services Market Characteristics;

2. Software and BPO Services Market Size and Growth;
2.1. Historic Market Growth; 2.1.1. Drivers of the Market; 2.1.1.1. Emerging Markets Growth; 2.1.1.2. Technology Development; 2.1.1.3. High Valuations on Technology Companies; 2.1.1.4. Large Talent Pool in Low Cost Economies; 2.1.2. Restraints on the Market; 2.1.2.1. Multinational Operations; 2.1.2.2. Cybersecurity; 2.2. Forecast Market Growth; 2.2.1. Drivers of the Market; 2.2.1.1. Economic Growth; 2.2.1.2. Smart Cities; 2.2.1.3. Government Initiatives; 2.2.1.4. Internet of Things (IoT); 2.2.2. Restraints on the Market; 2.2.2.1. Interest Rate Increases; 2.2.2.2. Reduction in Free Trade;

3. Software and BPO Services Market Trends And Strategies;
3.1. Cloud/Software As A Service (Saas); 3.2. Virtualization; 3.3. Data Analytics; 3.4. Software Artificial Intelligence (AI) and Automation; 3.5. Robotics In Business Process Outsourcing; 3.6. ITIL/ISO Certifications In The IT Industry;

4. PESTLE Analysis;
4.1. Political; 4.2. Economic; 4.3. Social; 4.4. Technological; 4.5. Legal; 4.6. Environmental;

5. Software and BPO Services Market Customer Information;

6. Software and BPO Services Market Segmentation;
6.1. Global Software and BPO Services Market, 2016, By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 6.2. Global Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 6.3. Global Software and BPO Services Market Compared With Similar Markets, 2016; 6.4. Global Software and BPO Services Market Compared With Similar Markets, 2012 – 2020, Historic and Forecast; 6.5. Software and BPO Services Market Compared With Similar Markets, 2016, By Region; 6.6. Software and BPO Services Market Compared With Similar Markets, 2016, By Country; 6.7. Application Development; 6.7.1. Market Characteristics; 6.7.2. Market Trends And Strategies; 6.8. Data Management And Cloud; 6.8.1. Market Characteristics; 6.8.2. Market Trends And Strategies; 6.9. Enterprise Software; 6.9.1. Market Characteristics; 6.9.2. Market Trends And Strategies; 6.10.Security Software Services; 6.10.1. Market Characteristics; 6.10.2. Market Trends And Strategies; 6.11.Testing Software Services; 6.11.1. Market Characteristics; 6.11.2. Market Trends And Strategies; 6.12.Business Processes Outsourcing Services; 6.12.1. Market Characteristics; 6.12.2. Market Trends And Strategies;

7. Software and BPO Services Market Regional And Country Analysis;
7.1. Global Software and BPO Services Market, 2016, By Region; 7.2. Global Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Region; 7.3. Software and BPO Services Market, 2016, By Country; 7.4. Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Country;

8. Software and BPO Services Market Comparison With Industry Metrics;
8.1. Total Enterprises, By Country, 2016, Millions; 8.2. Average Spending On Software and BPO Services Market By Total Enterprises, By Country, 2016, USD ($); 8.3. Global Internet Penetration, 2016, By Country; 8.4. Global Software and BPO Services Market Revenue Versus Internet Penetration, 2016, By Country;

9. Global Software and BPO Services Market Comparison with Macro Economic Factors;
9.1. Software and BPO Services Market Size, Percentage Of GDP, Global; 9.2. Per Capita Average Software and BPO Services Expenditure, Global; 9.3. Software and BPO Services Market Size, Percentage Of GDP, By Country; 9.4. Per Capita Average Software and BPO Services Expenditure, By Country;

10. Asia-Pacific Software and BPO Services Market;
10.1.1. Asia-Pacific Software and BPO Services Market Overview; 10.1.2. Asia-Pacific Software and BPO Services Historic Market, 2012 – 2016; 10.1.3. Asia-Pacific Software and BPO Services Forecast Market, 2016 – 2020; 10.1.4. Asia-Pacific Software and BPO Services Market, 2016, By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 10.1.5. Asia-Pacific Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment;

11. Asia-Pacific Software and BPO Services Market: Country Analysis;
11.1.China Software and BPO Services Market; 11.1.1. China Software and BPO Services Market Overview; 11.1.2. China Software and BPO Services Historic Market, 2012 – 2016; 11.1.3. China Software and BPO Services Forecast Market, 2016 – 2020; 11.1.4. China Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.1.5. China Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 11.1.6. China Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 11.1.7. China Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 11.1.8. China Software and BPO Services Market Comparison With Industry Metrics; 11.1.8.1. China Internet Penetration, 2012 - 2020; 11.1.8.2. China Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020; 11.2.India Software and BPO Services Market; 11.2.1. India Software and BPO Services Market Overview; 11.2.2. India Software and BPO Services Historic Market, 2012 – 2016; 11.2.3. India Software and BPO Services Forecast Market, 2016 – 2020; 11.2.4. India Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.2.5. India Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 11.2.6. India Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 11.2.7. India Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 11.2.8. India Software and BPO Services Market Comparison With Industry Metrics; 11.2.8.1. India Internet Penetration, 2012 - 2020; 11.2.8.2. India Software and BPO Services Market Revenue Versus Internet Penetration, 2012 – 2020; 11.3.Japan Software and BPO Services Market; 11.3.1. Japan Software and BPO Services Market Overview; 11.3.2. Japan Software and BPO Services Historic Market, 2012 – 2016; 11.3.3. Japan Software and BPO Services Forecast Market, 2016 – 2020; 11.3.4. Japan Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.3.5. Japan Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 11.3.6. Japan Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 11.3.7. Japan Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 11.3.8. Japan Software and BPO Services Market Comparison With Industry Metrics; 11.3.8.1. Japan Internet Penetration, 2012 - 2020; 11.3.8.2. Japan Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020; 11.4.Australia Software and BPO Services Market; 11.4.1. Australia Software and BPO Services Historic Market, 2012 – 2016; 11.4.2. Australia Software and BPO Services Forecast Market, 2016 – 2020; 11.4.3. Australia Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 11.4.4. Australia Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 11.4.5. Australia Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 11.4.6. Australia Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 11.4.7. Australia Software and BPO Services Market Comparison With Industry Metrics; 11.4.7.1. Australia Internet Penetration, 2012 - 2020; 11.4.7.2. Australia Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020;

12. Western Europe Software and BPO Services Market;
12.1.1. Western Europe Software and BPO Services Market Overview; 12.1.2. Western Europe Software and BPO Services Historic Market, 2012 – 2016; 12.1.3. Western Europe Software and BPO Services Forecast Market, 2016 – 2020; 12.1.4. Western Europe Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.1.5. Western Europe Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.2.Western Europe Software and BPO Services Market: Country Analysis; 12.3.UK Software and BPO Services Market; 12.3.1. UK Software and BPO Services Market Overview; 12.3.1. UK Software and BPO Services Market Overview; 12.3.2. UK Software and BPO Services Historic Market, 2012 – 2016; 12.3.3. UK Software and BPO Services Forecast Market, 2016 – 2020; 12.3.4. UK Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.3.5. UK Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.3.6. UK Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 12.3.7. UK Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 12.3.8. UK Software and BPO Services Market Comparison With Industry Metrics; 12.3.8.1. UK Internet Penetration, 2012 - 2020; 12.3.8.2. UK Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020; 12.4.Germany Software and BPO Services Market; 12.4.1. Germany Software and BPO Services Market Overview; 12.4.2. Germany Software and BPO Services Historic Market, 2012 – 2016; 12.4.3. Germany Software and BPO Services Forecast Market, 2016 – 2020; 12.4.4. Germany Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.4.5. Germany Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.4.6. Germany Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 12.4.7. Germany Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 12.4.8. Germany Software and BPO Services Market Comparison With Industry Metrics; 12.4.8.1. Germany Internet Penetration, 2012 - 2020; 12.4.8.2. Germany Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020; 12.5.France Software and BPO Services Market; 12.5.1. France Software and BPO Services Market Overview; 12.5.2. France Software and BPO Services Historic Market, 2012 – 2016; 12.5.3. France Software and BPO Services Forecast Market, 2016 – 2020; 12.5.4. France Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.5.5. France Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.5.6. France Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 12.5.7. France Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 12.5.8. France Software and BPO Services Market Comparison With Industry Metrics; 12.5.8.1. France Internet Penetration, 2012 - 2020; 12.5.8.2. France Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020; 12.6.Italy Software and BPO Services Market; 12.6.1. Italy Software and BPO Services Market Overview; 12.6.2. Italy Software and BPO Services Historic Market, 2012 – 2016; 12.6.3. Italy Software and BPO Services Forecast Market, 2016 – 2020; 12.6.4. Italy Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.6.5. Italy Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.6.6. Italy Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 12.6.7. Italy Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 12.6.8. Italy Software and BPO Services Market Comparison With Industry Metrics; 12.6.8.1. Italy Internet Penetration, 2012 - 2020; 12.6.8.2. Italy Software and BPO Services Market Revenue Versus Internet Penetration, 2012 – 2020; 12.7.Spain Software and BPO Services Market; 12.7.1. Spain Software and BPO Services Historic Market, 2012 – 2016; 12.7.2. Spain Software and BPO Services Forecast Market, 2016 – 2020; 12.7.3. Spain Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 12.7.4. Spain Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 12.7.5. Spain Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 12.7.6. Spain Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 12.7.7. Spain Software and BPO Services Market Comparison With Industry Metrics; 12.7.7.1. Spain Internet Penetration, 2012 - 2020; 12.7.7.2. Spain Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020;

13. Eastern Europe Software and BPO Services Market;
13.1.1. Eastern Europe Software and BPO Services Market Overview; 13.1.3. Eastern Europe Software and BPO Services Forecast Market, 2016 – 2020; 13.1.4. Eastern Europe Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 13.1.5. Eastern Europe Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 13.2.Eastern Europe Software and BPO Services Market: Country Analysis; 13.3.Russia Software and BPO Services Market; 13.3.1. Russia Software and BPO Services Historic Market, 2012 – 2016; 13.3.2. Russia Software and BPO Services Forecast Market, 2016 – 2020; 13.3.3. Russia Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 13.3.4. Russia Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 13.3.5. Russia Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 13.3.6. Russia Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 13.3.7. Russia Software and BPO Services Market Comparison With Industry Metrics; 13.3.7.1. Russia Internet Penetration, 2012 - 2020; 13.3.7.2. Russia Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020;

14. North America Software and BPO Services Market;
14.1.1. North America Software and BPO Services Market Overview; 14.1.2. North America Software and BPO Services Historic Market, 2012 – 2016; 14.1.3. North America Software and BPO Services Forecast Market, 2016 – 2020; 14.1.4. North America Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 14.1.5. North America Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 14.2.North America Software and BPO Services Market: Country Analysis; 14.3.USA Software and BPO Services Market; 14.3.1. USA Software and BPO Services Market Overview; 14.3.2. USA Software and BPO Services Historic Market, 2012 – 2016; 14.3.3. USA Software and BPO Services Forecast Market, 2016 – 2020; 14.3.4. USA Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 14.3.5. USA Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 14.3.6. USA Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 14.3.7. USA Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 14.3.8. USA Software and BPO Services Market Comparison With Industry Metrics; 14.3.8.1. USA Internet Penetration, 2012 - 2020; 14.3.8.2. USA Software and BPO Services Market Revenue Versus Internet Penetration, 2012 – 2020;

15. South America Software and BPO Services Market;
15.1.1. South America Software and BPO Services Market Overview; 15.1.2. South America Software and BPO Services Historic Market, 2012 – 2016; 15.1.3. South America Software and BPO Services Forecast Market, 2016 – 2020; 15.1.4. South America Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 15.1.5. South America Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 15.2.South America Software and BPO Services Market: Country Analysis; 15.3.Brazil Software and BPO Services Market; 15.3.1. Brazil Software and BPO Services Historic Market, 2012 – 2016; 15.3.2. Brazil Software and BPO Services Forecast Market, 2016 – 2020; 15.3.3. Brazil Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 15.3.4. Brazil Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment; 15.3.5. Brazil Software and BPO Services Market compared with Other Professional Services Markets,2016; 15.3.6. Brazil Software and BPO Services Market compared with Other Professional Services Markets,2012 – 2020, Historic and Forecast; 15.3.7. Brazil Software and BPO Services Market, Percentage Of GDP, 2012 – 2020; 15.3.8. Brazil Per Capita Average Software and BPO Services Expenditure, 2012 – 2020; 15.3.9. Brazil Software and BPO Services Market Comparison With Industry Metrics; 15.3.9.1. Brazil Internet Penetration, 2012 - 2020; 15.3.9.2. Brazil Software and BPO Services Market Revenue Versus Internet Penetration, 2012 - 2020;

16. Middle East Software and BPO Services Market;
16.1.1. Middle East Software and BPO Services Market Overview; 16.1.2. Middle East Software and BPO Services Historic Market, 2012 – 2016; 16.1.3. Middle East Software and BPO Services Forecast Market, 2016 – 2020; 16.1.4. Middle East Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 16.1.5. Middle East Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment;

17. Africa Software and BPO Services Market;
17.1.1. Africa Software and BPO Services Market Overview; 17.1.2. Africa Software and BPO Services Historic Market, 2012 – 2016; 17.1.3. Africa Software and BPO Services Forecast Market, 2016 – 2020; 17.1.4. Africa Market Size By Segment; Application Development; Data Management And Cloud; Enterprise Software; Security Software Services; Testing Software Services; Business Processes Outsourcing Services; 17.1.5. Africa Software and BPO Services Market, 2012 – 2020, Historic and Forecast, By Segment;

18. Software and BPO Services Market Competitive Landscape;
18.1.Company Profiles; 18.2.Oracle; 18.2.1. Overview; 18.2.2. Products And Services; 18.2.3. Strategy; 18.2.4. Financial Performance; 18.3. IBM; 18.3.1. Overview; 18.3.2. Products And Services; 18.3.3. Strategy; 18.3.4. Financial Performance; 18.4.SAP; 18.4.1. Overview; 18.4.2. Products And Services; 18.4.3. Strategy; 18.4.4. Financial Performance; 18.5.CapGemini; 18.5.1. Overview; 18.5.2. Products And Services; 18.5.3. Strategy; 18.5.4. Financial Performance; 18.6.TCS; 18.6.1. Overview; 18.6.2. Products And Services; 18.6.3. Strategy; 18.6.4. Financial Performance;

19. Key Mergers And Acquisitions In The Software and BPO Services Market;

20. Market Background: Information Technology Services Market;
20.1.1. Information Technology Services Market Characteristics; 20.1.2. Information Technology Services Market Historic Growth; 20.1.3. Drivers Of The Market; 20.1.4. Restraints Of The Market; 20.1.5. Information Technology Services Market Forecast Growth; 20.1.6. Drivers Of The Market; 20.1.7. Restraints Of The Market; 20.1.8. Information Technology Services Trends And Strategies; 20.2.Information Technology Services Market Regional And Country Analysis; 20.2.1. Global Information Technology Services Market, 2016, By Region; 20.2.2. Global Information Technology Services Market, 2012 - 2020, Historic And Forecast, By Region; 20.2.3. Information Technology Services Market, 2016, By Country; 20.2.4. Information Technology Services Market, 2012 - 2020, Historic And Forecast, By Country; 20.2.5. Global Information Technology Services Market Comparison With Macro Economic Factors; 20.2.6. Information Technology Services Market Size, Percentage Of GDP, Global; 20.2.7. Per Capita Average Information Technology Services Expenditure, Global; 20.3.Information Technology Services Market Comparison With Macro Economic Factors Across Countries; 20.3.1. Information Technology Services Market Size, Percentage Of GDP, By Country; 20.3.2. Per Capita Average Information Technology Services Expenditure, By Country; 20.4.Key Mergers And Acquisitions In The Information Technology Services Market; 20.5.Information Technology Industry Financial Margins;

21. Appendix;
21.1.NAICS Definitions Of Industry Covered In This Report; 21.2.Abbreviations; 21.3.Currencies; 21.4.Research Inquiries; 21.5.The Business Research Company; 21.6.Copyright And Disclaimer;
Executive Summary
Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies’ document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations. BPO Services companies perform basic operations of a business process such as human resource, finance and accounting of a manufacturing, retail or an automobile company. The Americas was the largest region in the software and BPO services market in 2016, accounting for $around 38% market share. This was due to rapid growth in demand for software services from professional services companies such as finance, HR companies and from manufacturing companies. Asia was the second largest region accounting for around 33% market share. Europe was the third largest region accounting for around 26% market share. Virtualization - Virtualization allows enterprises to eliminate entire servers as well as the associated infrastructure and operating costs. This not only streamlines a company’s IT infrastructure, it also lays the foundation for more strategic IT initiatives. Virtualization has opened opportunities for IT services companies to offer Infrastructure–as–a–Service (where businesses rely on equipment owned by IT service providers) and Platform–as–a–Service (where businesses rely on software and platforms owned by IT service providers) to their clients.
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