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European Rugged PC Market Study Phase 2

Requirement

A leading client in the IT hardware ecosystem engaged The Business Research Company to conduct a market study focused on rugged PC distribution in Europe.
The client’s goal was to:

• Understand sales volumes of rugged PCs from Dell and Getac

• Analyze distribution structures, from OEM to resellers to end users

• Identify key distributors, resellers, and direct sales channels

• Investigate partner programs and incentive schemes by each brand

• Map end-user sales by segment and region to guide strategic targeting

Solution

A detailed presentation and analytics dashboard were provided to the client, covering:

• Sales Volume Analysis – For rugged PCs sold by Dell and Getac across Europe

• Sales Destinations – Country-wise breakdown of units shipped and sold

• Distribution Chain Mapping – Identification of top-tier distributors and resellers by volume

• End-user Segmentation – Units sold by industry and enterprise size
Case Study

Methodology

Primary Research:

• Interviews with distributors, resellers, and regional sales managers from Dell and Getac

Secondary Research:

• Financial reports, channel partner listings, trade publications, and import/export logs

Partner Program Analysis:

• Review of incentive structures, revenue-sharing models, tiered partnerships, and training support

Data Modeling:

• Estimated number of units and revenues per distributor and reseller

Client Benefits and Feedback

• Enabled the client to prioritize high-performing distributors and strategic reseller alliances

• Revealed gaps in Dell and Getac’s regional channel coverage, guiding partnership expansion
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