The computer and peripherals support services market has seen considerable growth due to a variety of factors.
• The growth of the computer and peripherals support services market has been consistent in recent years, projecting an expansion from $38.7 billion in 2024 to $40.32 billion in 2025, at a compound annual growth rate (CAGR) of 4.2%.
Factors such as increased PC usage, higher business IT investment, business globalization, software development, and heightened customer knowledge and education have contributed to the growth observed during the historical period.
The computer and peripherals support services market is expected to maintain its strong growth trajectory in upcoming years.
• The market size for computer and peripheral support services is predicted to experience significant expansion in the forthcoming years. It is estimated to increase to a worth of $49.17 billion in 2029, with a compound annual growth rate (CAGR) of 5.1%.
The forecasted expansion during this period is due to factors such as the shift to remote work, increased focus on cybersecurity, adoption of cloud computing, implementation of data privacy rules, and emphasis on sustainable and green IT. The emerging trends for the period include the rise of e-commerce and digital transformation, advancements in technology, remote monitoring and management (RMM), and the uptake of cloud-based support services.
The expected increase in computer usage is projected to fuel the expansion of the computer and peripheral support services sector. A computer is an electric device that can be programmed to take in raw data and process it according to specific instructions (a program) to yield an output. The valuable feature of computers lies in their ability to retain and retrieve massive data quantities for future reference. Consequently, increased reliance on computers will favorably influence the computer and peripheral support services market. As an example, Dell Inc., a prominent US-based tech firm, released a press statement in February 2022 revealing they had garnered an unprecedented total revenue of $101.2 billion during the complete fiscal year 2022. This was a 17% surge from the previous year, fueled by an extraordinary demand, efficient operations, and growth seen across all business segments, complemented by a record number of PC shipouts. This subsequently led to an operating income of $4.7 billion, a 26% climb, and non-GAAP operating incomes rising by 12% to hit $7.8 billion. Hence, the growing dependence on computers is accelerating the development of the computer and peripheral support services sector.
The computer and peripherals support services market covered in this report is segmented –
1) By Connectivity: Wired, Wireless
2) By Device Type: Input Devices, Output Devices, Storage Devices
3) By Distribution Channel: Super markets Or Hyper markets, Brand Stores, Online Stores, Other Distribution Channels
4) By End-user: Commercial, Residential
Subsegments:
1) By Wired: USB Connections, Ethernet Connections, Serial And Parallel Connections
2) By Wireless: Wi-Fi Connections, Bluetooth Connections, NFC Connections
Trend 1: One significant trend gaining traction in the computer and peripherals support services market is product innovation. Firms in this industry are keenly focusing on creating unique solutions to solidify their stance on the market. An example of such innovation took place in October 2022, when the USA-based electronics company, ViewSonic Corporation released two new 34-inch curved monitors specially designed for the gaming experience. The ELITE XG341C-2K, along with an optimal 1500R curve elevates the vibrancy of colours and has a peak brightness of 1400 nits. The other model, the ELITE XG340C-2K has a 1000R curvature alongside a fast 180Hz refresh rate with a 1 ms response time. These monitors are both equipped with HDMI 2.1 and have the capacity to support up to 10K video resolution.
Major companies operating in the computer and peripherals support services market include:
• Apple Inc.
• Samsung Electronics Co. Ltd.
• Microsoft Corporation
• Dell Inc.
• Hitachi Ltd.
• Siemens AG
• Lenovo Group
• Accenture plc
• Hewlett-Packard Inc.
• International Business Machines Corporation(IBM)
• Cisco Systems Inc.
• Oracle Corporation
• Fujitsu Limited
• Canon Inc.
• NEC Corporation
• Tata Consultancy Services Limited
• Toshiba Corporation
• Cognizant Digital Business
• DXC Technology IT Transformation Services
• Atos Managed Services
• Seiko Epson Corporation
• Ricoh Company
• Logitech International S.A.
• Egyptian Maintenance Company (EMC)
• Wipro Infrastructure Engineering Services
Asia-Pacific was the largest region in the computer and peripherals support services market in 2024. The regions covered in the computer and peripherals support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.