The field activity management market has seen considerable growth due to a variety of factors.
• The market size for field activity management has seen a swift expansion in recent years. It is predicted to increase from a value of $1.43 billion in 2024 to $1.63 billion in 2025, exhibiting a compound annual growth rate (CAGR) of 13.8%.
The prior growth can be attributed to factors such as the heightened demand for efficient field services, the necessity for real-time tracking and data collection, the focus being heavily placed on workforce productivity and profitability, the integration of field service management with business applications, and the increasing prominence of field activity management solutions.
The field activity management market is expected to maintain its strong growth trajectory in upcoming years.
• The market size for field activity management is predicted to experience substantial growth in the coming years, reaching $3.1 billion in 2029 with a compound annual growth rate (CAGR) of 17.4%.
The surge during the forecast years is attributed to the adoption of predictive maintenance systems, an increase in the utilization of mobile technologies for data gathering, amalgamation of field service management with multiple business applications, a rising focus on real-time data analytics, and the usage of IoT sensors and devices within the field service management arena. Some of the major trendsetters of the forecast period will be the utilization of mobile and cloud-based field activity management solutions, merging wearable technologies for hands-free field operations, collaboration initiated between field teams and centralized operations, routine field tasks and workflows being automated, and an emphasized focus on customer-centric field service experiences.
The continued rise in automation and digitalization is predicted to stimulate the expansion of the field activity management market. Regular task automation using digital technology is what is referred to as automation and digitalization. The assimilation of these two in field activity management brings about efficient resource tracking and monitoring, optimal resource use, and reduced operational expenses. A forecast from Manufacturing Today, an Indian manufacturing industry journal, states that nearly 85-90% of Indian manufacturing companies will have transitioned to automation by 2050. Moreover, Windward Studios, a US-based firm producing reports and documents for varied sizes of organizations, predicts that by 2023, 40% of substantial enterprise I and O divisions will adopt AI-augmented automation to improve IT department efficiency and scalability. Additionally, it's expected that the hiring of automation architects will see a 70% increase by 2025, from the 20% in 2020. This rise in automation and digitalization adoption consequently spurs the progress of the field activity management market in the future.
The field activity management market covered in this report is segmented –
1) By Component: Solution, Services
2) By Deployment Mode: On-Premises, Cloud
3) By Vertical: IT and Telecom, Healthcare And Life Sciences, Manufacturing, BFSI, Other Verticals
Subsegments:
1) By Solution: Field Service Management Software, Scheduling And Dispatching Software, Mobile Field Service Applications, Inventory Management Solutions, Analytics And Reporting Tools
2) By Services: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Education Services
Leading corporations in the realm of field task management are increasingly focusing on the incorporation of technological enhancements like mobile applications and real-time tracking architectures to boost operational proficiency and encourage team synergy in diverse industries. MyTasks, a tool created to manage tasks within the vehicle, enables fleet managers to delegate and supervise tasks promptly through the infotainment system in the vehicle, thus promoting better communication and offering greater efficiency to commercial fleets. For instance, Stellantis N.V., an automotive producer from the Netherlands, introduced MyTasks for commercial fleets in March 2024, which stands as a pioneering interaction-based in-vehicle task management device in the industry. This software provides a novel experience with in-vehicle utilities while simplifying and executing fleet supervision as well as promoting safe driving practices. The introduction of such a software marks a notable progression in fleet control technology, given that it facilitates real-time interaction between fleet managers and drivers via the infotainment system installed in the vehicle.
Major companies operating in the field activity management market include:
• Bentley Systems Inc.
• Comarch SA
• The Environmental Systems Research Institute Inc
• FastField Mobile Forms
• Field Safe Solutions Inc.
• Fulcrum Digital Private Limited
• Industrial and Financial Systems AB.
• Infor
• Microsoft Corporation
• Oracle Corporation.
• Overit S. p. A
• Praxedo
• Salesforce. Com India Private Limited
• SAP AG
• Servicemax Technologies (India) Private Limited
• Repsly Inc.
• ProntoForms Corporation
• Canvas Solutions Inc.
• FieldWireLabs Inc.
• Smart Service Software
• SafetyCulture Pty Ltd.
• Fieldez Technologies Private Limited
• MobiLogix India Pvt Ltd.
• Servicepower Technologies
• ClickSoftware
North America was the largest region in the field activity management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field activity management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa