The online legal services market has seen considerable growth due to a variety of factors.
• The online legal services market has grown rapidly in recent years. It will rise from $22.05 billion in 2024 to $25.21 billion in 2025, with a compound annual growth rate (CAGR) of 14.3%.
This growth is driven by convenience, increasing awareness and trust, regulatory changes, expanded service offerings, and globalization.
The online legal services market is expected to maintain its strong growth trajectory in upcoming years.
• The online legal services market is expected to experience rapid growth, reaching $42.65 billion by 2029 with a CAGR of 14.0%.
Growth is driven by the demand for cost-effective legal solutions, enhanced user experience, integration with online services, increased internet penetration, and technological advancements. Key trends include AI and automation adoption, subscription-based services, legal tech startups, online dispute resolution (ODR), DIY legal platforms, and legal analytics integration.
The growing trends towards remote work are predicted to boost the expansion of the online legal services market in the future. The term remote work is associated with performing job responsibilities and tasks from a location other than the conventional office setup, often supported by digital technology and communication innovations. The proliferation of remote work is driven by the availability of sophisticated collaboration tools that enable teams to function effectively from any location. This change is additionally fueled by an increasing focus on achieving a balanced work-life ratio, offering employees greater flexibility and independence. Online legal services supplement remote work by supplying virtual legal aid for contract composition, adherence to regulations, and other legal affairs, guaranteeing uninterrupted operations across dispersed teams. For example, data from the UK's Office for National Statistics in February 2023 revealed that between April 27 and May 8, 2022, when the advisory to work from home was revoked in Great Britain, roughly 38% of employed adults indicated that they had executed remote work. Furthermore, in a more recent phase, from January 25 to February 5, 2023, around 40% of working adults reported that they had worked from home at least once in the preceding seven days. Consequently, the emergence of remote work practices is propelling the expansion of the online legal services market.
The online legal services market covered in this report is segmented –
1) By Type of Service: Legal Document Preparation, Legal Advice And Consultation, Legal Research, Legal Representation, Other Services
2) By Platform Type: Websites, Mobile Applications, Desktop Applications
3) By User Type: Individuals, Small And Medium-sized Enterprises (SMEs), Large Enterprises, Legal Professionals, Other Users
Subsegments:
1) By Legal Document Preparation: Drafting Wills And Trusts, Business Contracts And Agreements, Divorce Papers And Settlements
2) By Legal Advice and Consultation: One-On-One Legal Consultations, Business Legal Advice, Personal Legal Guidance
3) By Legal Research: Case Law Research, Statutory Research, Legal Precedent Search
4) By Legal Representation: Online Court Representation, Mediation And Arbitration Services, Legal Advocacy and Defense
5) By Other Services: Trademark And Patent Filing, Compliance And Regulatory Support, Debt Collection Services
Leading firms in the online legal services market are concentrating on the creation of technologically superior solutions like AI-based software, in order to effectively manage contracts and gain a competitive advantage. AI-based software employs artificial intelligence and machine learning techniques to enhance legal services delivery via online channels. An instance of this is when, in October 2023, a South African legal-tech startup named Contract Understanding, introduced its AI-powered contract management solution. The platform makes use of AI and machine learning to uncomplicate the intricate and prone to error contract management process. This solution provides greater understanding of contracts, lowers risks, and automates several tasks. It can examine and extract essential data from each contract, giving total transparency into all contracts supervised by a firm.
Major companies operating in the online legal services market are:
• Thomson Reuters Corporation
• Axiom Law
• Upstart Holdings Inc.
• LegalZoom.com Inc.
• LegalShield
• Rocket Lawyer
• JustAnswer
• LegalMatch
• Lateral Link Group
• LegalVision
• Ironclad
• MyCase
• LawDepot
• PracticePanther
• Lexly AB
• Priori Legal Inc.
• Lawpath Operations
• LegisOne
• LawTrades Inc.
• LawTarazoo
• LegalNature
• UpCounsel
• DirectLaw Inc.
• NetLaw Inc.
North America was the largest region in the online legal services market in 2024. The regions covered in the online legal services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.