The Professional Service Automation Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The Professional Service Automation market expanded quickly over the recent years, increasing from a size of $1.52 billion in 2024 to $1.67 billion in 2025. This growth represents a compound annual growth rate (CAGR) of 10.4%.
The Professional Service Automation market is predicted to reach a valuation of $2.9 billion in 2029, with a compound annual growth rate of 14.7%.
Download Your Free Sample of the 2025 Professional Service Automation Market Report and Uncover Key Trends Now!The key drivers in the professional service automation market are:
• Process automation in service lifecycle management
• The need for scalability and adaptability
• The adoption of customer-centric solutions
• The integration of collaboration tools
The professional service automation market covered in this report is segmented –
1) By Component: Solution, Services
2) By Deployment Type: On-Premise, Cloud
3) By Organization Size: Small And Medium Enterprises, Large Enterprises
4) By End-User: Banking, Financial Services, And Insurance (BFSI), Retail, Healthcare, Media And Entertainment, Education, Information Technology (IT) And Telecom, Government, Legal Services, Audit And Accountancy, Other End-Users
The key trends in the professional service automation market are:
• Sustainability and ESG integration is a significant trend.
• Interoperability with CRM and ERP systems is increasingly shaping the future of the market.
• Workflow automation is an emerging trend in this field.
• There is a growing inclination towards customizable and modular solutions and mobile optimization in the professional service automation market.
Major companies in the professional service automation market are:
• Microsoft Corporation
• Kimble Applications
• SAP SE
• Projector PSA
• Changepoint Corporation
• FinancialForce
• Atlassian Corporation PLC.
• ConnectWise
• Mavenlink Inc.
• Oracle Corporation
• Upland Software
• Planview Clarizen
• Project Open Business Solutions S.L
• Kaseya Limited
• Big Time Software
• Appirio Inc.
• Autotask Corporation
• Bastian Solutions LLC
• Clarizen Inc.
• Compuware Corporation
• Deltek Inc.
• Dematic GmbH
• HarmonyPSA Inc.
• Infor Inc.
• Intapp Time Inc.
• Kantata APS
• NetSuite OpenAir Inc.
• Promys AG
• Scoro AS
• Smartsheet Inc.
• Tigerpaw Software Inc.
• VOGSY Inc.
• Workday Inc.
• Workfront Inc.
• WorkWave LLC
• Zoho Corporation
North Americawas the largest region in the professional service automation market in 2024