What Has Been the Growth of the Quality Management Software Market So Far?
The quality management software market has seen considerable growth due to a variety of factors.
• The quality management software market has experienced strong growth recently. It will rise from $11.69 billion in 2024 to $13.31 billion in 2025, with a compound annual growth rate (CAGR) of 13.9%.
The growth can be linked to the increasing adoption of smart devices, a higher demand for quality management software across industries, on-premise deployment trends, and a rising number of enterprises focusing on quality.
What Are the Future Growth Projections for the Quality Management Software Market?
The quality management software market is expected to maintain its strong growth trajectory in upcoming years.
• The quality management software market is expected to reach $22.12 billion by 2029, growing at a CAGR of 13.5%.
Growth is driven by demand for streamlined business processes, digital quality systems, and regulatory compliance. Key trends include AI and ML integration, new product developments, and continued software improvements.
What Are The Core Factors Supporting Growth In The Quality Management Software Market?
The surge in consumers recognising the importance of product safety and quality is predicted to propel advancements in the quality management software market. This recognition among consumers of safety and quality measures in products is due to their improved access to information, high-publicity product recalls, the work of consumer advocacy groups, and initiatives to increase corporate transparency. The role of quality management software is pivotal in encouraging consumer recognition of product safety and quality as it ensures regulatory compliance, fosters transparency, facilitates a quick response to quality issues, supports ongoing improvement efforts, and strengthens communication with consumers. For example, based on a survey by Qualtrics, a US cloud-based survey platform, where they asked 2,000 US consumers about their thoughts on customer and brand experience, approximately 64% would be more inclined to pick a brand based on their treatment of employees during the pandemic, while 55% are likely to align with a brand that has adopted robust safety measures. Therefore, the increase in consumer awareness regarding product safety and quality is a significant driving force behind growth in the quality management software market.
What Are The Major Segments Within The Global Quality Management Software Market?
The quality management software market covered in this report is segmented –
1) By Solution: Document Control, Non-Conformances Or Corrective And Preventative, Complaint Handling, Employee Training, Audit Management, Supplier Quality Management, Calibration Management, Change Management, Other Solutions
2) By Deployment: Cloud, On-Premise
3) By Organization Size: Small And Medium Enterprise (SME), Large Enterprise
4) By End Use: Information Technology And Telecom, Transportation And Logistics, Consumer Goods And Retail, Defense And Aerospace, Manufacturing, Healthcare, Other End-Uses
Subsegments:
1) By Document Control: Document Creation And Editing, Document Distribution And Access Control, Document Archiving And Retrieval, Version Control And Audit Trails, Compliance Management, Document Approval Workflows
2) By Non-Conformances Or Corrective And Preventative Actions (Capa): Non-Conformance Tracking And Reporting, Root Cause Analysis Tools, Corrective Action Implementation, Preventive Action Planning, Capa Reporting And Analytics, Capa Workflow Automation
3) By Complaint Handling: Complaint Intake And Logging, Complaint Investigation Management, Complaint Resolution And Reporting, Customer Feedback Integration, Regulatory Reporting, Trend Analysis And Root Cause
4) By Employee Training: Training Needs Assessment, Training Content Management, Certification And Compliance Tracking, Learning Management Systems, Employee Performance Evaluation, Training Records Management
5) By Audit Management: Audit Scheduling And Planning, Audit Checklists And Templates, Audit Findings Tracking, Audit Reporting And Documentation, Internal And External Audit Management, Corrective Actions And Follow-Up
6) By Supplier Quality Management: Supplier Evaluation And Selection, Supplier Performance Monitoring, Supplier Audits And Inspections, Supplier Risk Management, Supplier Quality Reporting, Supplier Compliance Management
7) By Calibration Management: Calibration Scheduling And Tracking, Calibration Workflows And Approvals, Equipment Calibration Records, Calibration Data Logging And Reporting, Equipment Maintenance And Calibration History, Compliance With Regulatory Standards
8) By Change Management: Change Request Management, Change Impact Analysis, Change Approval And Implementation, Change Tracking And Documentation, Change Communication And Reporting, Regulatory Compliance For Changes
9) By Other Solutions - Direct Use: Risk Management And Mitigation, Regulatory Compliance Management, Quality Control And Quality Assurance, Product Lifecycle Management, Performance Monitoring And Reporting, Data Analytics And Quality Metrics Dashboards
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What New Trends Are Influencing The Quality Management Software Market?
Leading companies in the quality management software market are concentrating on creating innovative software solutions, like AI-enabled QMS software, to maintain an upper hand in the market. This AI-driven quality management software employs artificial intelligence and machine learning technology to refine quality management operations. It can scrutinize large data sets, spot trends, and offer data-based suggestions to enhance quality and productivity. For instance, Intellect, a software firm based in the US, rolled out its AI-empowered QMS software in September 2023, highlighting the advantages of improving quality and safety, minimizing time, decreasing mistakes, and boosting decision-making. This AI-enabled QMS is highly customizable, contributing to the productivity, quality, and efficiency in quality management projects and providing elements like audit preparedness, risk scrutiny, automation, insights, and time conservation capabilities.
Who Are the Key Players In The Quality Management Software Market?
Major companies operating in the quality management software market are:
• Microsoft Corporation
• Amazon Web Services Inc.
• Siemens AG
• Hewlett-Packard Company
• Cisco Systems Inc.
• Oracle Corporation
• Broadcom Inc.
• Adobe Systems Inc.
• ServiceNow Inc.
• Dassault Systemes SE
• Autodesk Inc.
• OpenText Corporation
• Citrix Systems Inc.
• SAP SE
• Atlassian Corporation Plc
• Splunk Inc.
• IFS AB
• Zendesk Inc.
• Zoho Corporation
• Freshworks Inc.
• Arena Solutions Inc.
• Sparta Systems Inc.
• Intelex Technologies Inc.
• MasterControl Inc.
• Aras Corporation
What Is The Most Dominant Region In The Quality Management Software Market?
North America was the largest region in the quality management software market in 2024. The regions covered in the quality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
