The global mobile CRM software market size is expected to grow from $20.6 billion in 2021 to $23.68 billion in 2022 at a compound annual growth rate (CAGR) of 14.9%. The global mobile CRM software market size is expected to grow to $39.37 billion in 2026 at a CAGR of 13.5%.
What is the Global Mobile CRM Software Market?
The mobile CRM software market consists of sales of customer relationship management (CRM) software by entities (organizations, sole traders, and partnerships) that is designed to be operated, executed, and accessed through mobile platforms. Mobile CRM, or mobile customer relationship management, allows field workers and remote employees to access customer information and accounts from any location using mobile devices such as tablets and smartphones. It is used to provide increased productivity, performance, and quality for management.
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What drives the Global Mobile CRM Software Market?
The rise in adoption for mobile CRM in the retail, banking, and finance industry across the globe is expected to propel the growth of the mobile CRM software market going forward. Mobile CRM allows customers' data to be tracked across the bank, including in-service and loan origination departments. It can also help banks give clients a digital banking experience. For Example, in 2019, Innoppl, an Atlanta-based app development company stated that 65% of salespeople who utilize mobile CRM met their targets. Further, according to the SuperOffice, a cloud-based CRM platform, mobile CRM is currently considered a mainstream approach for tapping into a company's client base, according to 61% of organizations, and 65% of sales representatives who used it were able to meet their targets. Thus, the rising adoption of mobile CRM by the retail, banking, and finance industries drives the growth of the mobile CRM software market.
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Global Mobile CRM Software Market Segments
The global mobile CRM software market is segmented:
By Type: Cloud Based, On-Premise
By Enterprise: Small Enterprise, Medium Enterprise, Large Enterprise
By Vertical: BFSI, Telecom, Healthcare, Retail, Automotive, Others
By Geography: The regions covered in the mobile CRM software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.
Mobile CRM Software Global Market Report 2022provides market size and growth forecasts for the global mobile CRM software market, global mobile CRM software market share, mobile CRM software market segments and geographies, mobile CRM software market competitive landscape including leading competitors’ revenues, profiles and market shares. The mobile CRM software market report identifies top countries and segments for opportunities and strategies based on market trends and leading competitors’ approaches.
Global Mobile CRM Software Industry Playersinclude Zoho, HubSpot, Zendesk, Microsoft Corporation, Oracle Corporation, SAP SE, Sybase, Kony Solutions, Resco.net, Software AG, Repsly Inc, Pegasystems Inc., AMDOCS, Spiro, Bitrix24, HarmonyPSA, Agile CRM, Thryv, Pipeliner CRM, Freshsales, and Salesforce.com Inc. Based on industry trends and company analysis, the report explains a number of strategies for companies in the market.
