5G Operations Support System (OSS) Or Business Support System (BSS) Market Report 2026

5G Operations Support System (OSS) Or Business Support System (BSS) Market Overview

• 5G Operations Support System (OSS) Or Business Support System (BSS) market size has reached to $114.03 billion in 2025 • Expected to grow to $220.97 billion in 2030 at a compound annual growth rate (CAGR) of 14.1% • Growth Driver: Increasing Adoption Of Cloud-Based Services Fueling The Growth Of The Market Amid Rising Digital Transformation And Scalable IT Demand • Market Trend: Advanced Multi-Cloud Innovations For Enhanced Network Agility And Service Management • North America was the largest region in 2025 and Asia-Pacific is the fastest growing region.

What Is Covered Under 5G Operations Support System (OSS) Or Business Support System (BSS) Market?

5G operations support system (OSS) and 5G business support system (BSS) refer to different layers of technology that help telecom operators manage, monitor, and optimize their 5G networks and related services. The 5G operations support system (OSS) plays a key role in handling the complexity of a 5G network's infrastructure, which includes multiple layers such as radio access, core, and transport networks. 5G business support system (BSS) enables operators to deliver new services, create revenue streams, and maintain customer relationships. 5G operations support systems (OSS) or business support systems (BSS) are used to automate network management, optimize service provisioning, handle customer billing, and ensure efficient monetization of 5G services. The main deployment modes of the 5G operations support system (OSS) or business support system (BSS) include on-premises and cloud. On-premises refers to IT infrastructure, hardware, and software applications that are hosted and managed within an organization's own facilities, such as office buildings or data centers. The various applications include Internet of Things and mobile virtual network enabler (MVNE) or mobile virtual network operator (MVNO) and are used in several industry verticals such as information technology (IT) and telecommunications, banking financial services, and insurance (BFSI), media and entertainment, retail and e-commerce, and others.

What Is The 5G Operations Support System (OSS) Or Business Support System (BSS) Market Growth Forecast?

The 5G operations support system (oss) or business support system (bss) market size is expected to see rapid growth in the next few years. It will grow to $220.97 billion in 2030 at a compound annual growth rate (CAGR) of 14.1%. The growth in the forecast period can be attributed to expansion of 5G standalone networks, demand for digital service monetization, adoption of cloud based telecom platforms, increasing network complexity, focus on operational cost efficiency. Major trends in the forecast period include AI driven network automation, cloud native oss bss platforms, real time service monetization models, unified oss and bss convergence, advanced analytics for network optimization.

What Is The Driver Of The 5G Operations Support System (OSS) Or Business Support System (BSS) Market?

The increasing adoption of cloud-based services is expected to propel the growth of the 5G operations support system (OSS) or business support system (BSS) market going forward. Cloud-based services refer to computing resources, such as storage, servers, databases, networking, and software, delivered over the internet instead of hosted on local infrastructure. The adoption of cloud-based services is rising due to increasing digital transformation, demand for scalable IT infrastructure, cost efficiency, and the growing adoption of remote work and AI-driven applications. 5G operations support system (OSS) or business support system (BSS) enhances cloud-based services by enabling seamless network automation, real-time data management, and scalable infrastructure, ensuring optimized performance and efficient service delivery in the 5G ecosystem. For instance, in January 2025, according to the AAG IT Support Service, a US-based digital transformation service provider, the global study of 753 technical and business professionals found that 63% of respondents used cloud services extensively. Therefore, the increasing adoption of cloud-based services drives the growth of the 5G operations support system (OSS) or business support system (BSS) industry.

Key Players In The Global 5G Operations Support System (OSS) Or Business Support System (BSS) Market

Major companies operating in the 5G operations support system (oss) or business support system (bss) market are Huawei Technologies Co. Ltd., Accenture plc, Oracle Corporation, Tata Consultancy Services Limited, Ericsson, Nokia Corporation, Tech Mahindra Limited, Amdocs Limited, Mavenir Systems Inc., Comarch S.A., Hansen Technologies Limited, Optiva Inc., Cerillion plc, Netcracker Technology Corporation, Subex Limited, CSG International Inc, Infosys Limited, Capgemini SE, IBM Corporation, Hewlett Packard Enterprise Co, SAP SE, Salesforce Inc, Sigma Systems Inc, Redknee Solutions Inc, Teliolabs Communication Private Limited, LogNet Systems, Dorado Software

Global 5G Operations Support System (OSS) Or Business Support System (BSS) Market Trends and Insights

Major companies operating in the 5G operations support system (OSS) or business support system (BSS) market are focusing on developing innovative technologies, such as multi-cloud environments, to enhance network agility, improve scalability, and enable seamless integration across hybrid cloud infrastructures, ensuring efficient service management and optimized performance in the 5G ecosystem. Multi-cloud environments refer to the use of multiple cloud computing platforms, including public, private, or hybrid clouds, to distribute workloads, enhance flexibility, and optimize performance. For instance, in February 2024, Telefonaktiebolaget LM Ericsson, a Sweden-based telecommunications company, launched new service orchestration and assurance products, solutions, and capabilities to empower communication service providers (CSPs). The solution integrates AI-driven automation for real-time network optimization, ensuring seamless service delivery and reduced operational complexities. It supports multi-cloud environments, enabling CSPs to deploy services across hybrid cloud infrastructures with improved scalability and flexibility. The platform offers predictive analytics and automated fault detection, allowing proactive issue resolution and improved service reliability.

What Are Latest Mergers And Acquisitions In The 5G Operations Support System (OSS) Or Business Support System (BSS) Market?

In July 2023, Amdocs, a US-based provider of software and services to communications and media companies, acquired TEOCO’s service assurance business for an undisclosed amount. With this acquisition, Amdocs aimed to strengthen its end-to-end service orchestration offering by bringing key assurance expertise in-house to better support network and service quality in the 5G era. TEOCO is a US-based provider of analytics, assurance, and optimization solutions to communications service providers, offering service assurance, performance or fault management, and network analytics services.

What Defines the 5G Operations Support System (OSS) Or Business Support System (BSS) Market?

The 5G operations support system (OSS) or business support system (BSS) market includes revenues earned by entities by providing services such as cloud and virtualization services, security and compliance services, customer experience management, and order management and fulfillment. The market value includes the value of related goods sold by the service provider or included within the service offering. The 5G operations support system (OSS) or business support system (BSS) market consists of sales of network management systems, fault management systems, performance management software, customer relationship management (CRM) systems, and policy control and charging systems. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What Key Data and Analysis Are Included in the 5G Operations Support System (OSS) Or Business Support System (BSS) Market Report 2026?

The 5g operations support system (oss) or business support system (bss) market research report is one of a series of new reports from The Business Research Company that provides market statistics, including industry global market size, regional shares, competitors with the market share, detailed market segments, market trends and opportunities, and any further data you may need to thrive in the 5g operations support system (oss) or business support system (bss) industry. The market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.