Cloud IT Service Management (ITSM) Global Market Report 2025

Name: Cloud IT Service Management (ITSM) Global Market Report 2025
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Global Cloud IT Service Management (ITSM) Market Report 2025

Cloud IT Service Management (ITSM) Global Market Report 2025 – By Component (Solution, Services), By Deployment (Public Cloud, Private Cloud, Hybrid Cloud), By Organization Size (Small And Medium Enterprises (SMEs), Large Enterprises), By Application (Configuration Management, Performance Management, Network Management, Database Management System, Other Applications), By End-User Industry (Banking, Financial Services, And Insurance, Information Technology And Telecommunication, Retail, Healthcare, Other End-User Industries) – Market Size, Trends, And Global Forecast 2025-2034

Cloud IT Service Management (ITSM) Global Market Report 2025

Report Price : $4490.00 | Pages : 175 | Published : January 2025 | Delivery Time: 2-3 business days Info | Format : pdf

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Cloud IT Service Management (ITSM) Global Market Report 2025

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Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

What Is Covered Under Cloud IT Service Management (ITSM) Market?

Cloud information technology (IT) service management (ITSM) refers to implementing and managing IT service delivery using cloud-based solutions and tools. ITSM encompasses all activities involved in designing, creating, delivering, supporting, and managing the lifecycle of IT services. These provide on-demand self-service, resource pooling, and measured service.

The main components of cloud IT service management (ITSM) are solutions and services. Cloud IT service management (ITSM) solutions refer to software platforms delivered via the cloud that enable organizations to manage their IT services comprehensively. These are deployed through public cloud, private cloud, and hybrid cloud. These are used by various organization sizes such as small and medium enterprises (SMEs), and large enterprises. These are used in various applications such as configuration management, performance management, network management, database management systems, others, and also by various end-users such as banking, financial services, and insurance, information technology and telecommunication, retail, healthcare, others

Cloud IT Service Management (ITSM) Market Size and growth rate 2025 to 2029: Graph

What Is The Cloud IT Service Management (ITSM) Market Size 2025 And Growth Rate?

The cloud IT service management (ITSM) market size has grown rapidly in recent years. It will grow from $9.21 billion in 2024 to $10.77 billion in 2025 at a compound annual growth rate (CAGR) of 17.0%. The growth in the historic period can be attributed to increasing demand for scalable and cost-effective IT services management solutions, rise in demand for IT service management (ITSM) solutions in government and education, increasing demand for IT service management (ITSM) solutions in travel and hospitality, increasing demand for IT service management (ITSM) solutions in healthcare, rise in need for IT service management (ITSM) solutions in IT and telecommunication.

What Is The Cloud IT Service Management (ITSM) Market Growth Forecast?

The cloud IT service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $20.02 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to an increasing shift towards remote work, rising demand for cloud services in the IT industry, rising demand for automation services in business processes, rising concept of bring-your-own-device (BYOD), growing need for efficient execution of IT operations. Major trends in the forecast period include the adoption of cloud technologies across industries, the development of IT infrastructure, investments by various operators, the adoption of artificial intelligence (AI) in ITSM solutions, and demand for cloud IT service management software solutions.

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How Is The Cloud IT Service Management (ITSM) Market Segmented?

The cloud IT service management (ITSM) market covered in this report is segmented –

1) By Component: Solution, Services

2) By Deployment: Public Cloud, Private Cloud, Hybrid Cloud

3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises

4) By Application: Configuration Management, Performance Management, Network Management, Database Management System, Other Applications

5) By End-User Industry: Banking, Financial Services, And Insurance, Information Technology And Telecommunication, Retail, Healthcare, Other End-User Industries

Subsegments:

1) By Solution: Cloud-Based ITSM Software, IT Asset Management (ITAM) Solutions, Incident Management Solutions, Problem Management Solutions, Change Management Solutions, Service Request Management Solutions, Service Desk Solutions, Configuration Management Database (CMDB) Solutions, Self-Service Or Portal Solutions, Automation And Orchestration Solutions

2) By Services: Consulting Services, Implementation And Integration Services, Support And Maintenance Services, Managed Services, Training And Education Services

What Is Driving The Cloud IT Service Management (ITSM) Market? Surge In Remote Work Accelerates Growth Of Cloud IT Service Management Market

The increasing shift towards remote work is expected to propel the growth of the cloud IT service management (ITSM) market going forward. Remote work refers to a work environment where employees perform their duties remotely, using technology such as laptops, smartphones, and video conferencing tools. Remote workers are increasing due to advancements in technology, changing attitudes towards work-life balance, and the global pandemic accelerating the adoption of flexible work arrangements. Cloud IT service management offers tools and technologies that ensure seamless operation, enhanced security, and an improved user experience for remote employees. For instance, in February 2023, according to The Office for National Statistics, a UK-based non-ministerial department, in Great Britain, from September 2022 to January 2023, 16% of people reported working exclusively from home, while 28% reported a mix of working from home and commuting to their workplace. Therefore, the increasing shift towards remote work is driving the growth of the cloud IT service management (ITSM) market.

Who Are The Major Players In The Global Cloud IT Service Management (ITSM) Market?

Major companies operating in the cloud IT service management (ITSM) market are Amazon.com Inc., International Business Machines Corporation, Broadcom Inc., Hewlett Packard Enterprise Company, Salesforce Inc., ServiceNow Inc., OpenText Corp., Splunk Inc., Citrix Systems Inc., Atlassian, Micro Focus International PLC, BMC Software Inc., Zendesk Inc., Ivanti Inc., ManageEngine, Zoho Corporation Pvt. Ltd., Cherwell Software LLC, Freshworks Inc., Icertis Inc., EasyVista Inc., Axios Systems PLC, SysAid Technologies Ltd., InvGate Inc., CA Technologies Inc., Sunrise Software Ltd.

What Are The Key Trends Of The Global Cloud IT Service Management (ITSM) Market? AI-Driven Data Platforms Revolutionize Cloud IT Service Management For Enhanced Efficiency And Customer Satisfaction

Major companies operating in the cloud IT service management (ITSM) market are developing AI-based data platforms ultimately aiming to optimize resource utilization and deliver superior customer experiences. AI-based data platforms for cloud IT service management (ITSM) integrate artificial intelligence and machine learning technologies to enhance the efficiency, accuracy, and effectiveness of IT service management processes. For instance, in May 2023, IBM, a US-based software company, launched a new cloud-based platform called Watsonx, their next-generation AI and data platform. This platform aims to provide enterprises with an end-to-end, customizable solution for scaling and accelerating the impact of AI across their organization through capabilities in AI development, data management, and governance.

What Are Latest Mergers And Acquisitions In The Cloud IT Service Management (ITSM) Market? Freshworks Inc. Acquires Device42 To Strengthen IT Service Management Offerings

In June 2022, Freshworks Inc., a US-based cloud-based software-as-a-service company, acquired Device42 In for an undisclosed amount. With this acquisition, Freshworks Inc. aims to enhance its product offerings and strengthen its position in the IT service management market. Device42 Inc. is a US-based software company that manufactures software for IT asset and network management software.

What Is The Regional Outlook For The Global Cloud IT Service Management (ITSM) Market?

North America was the largest region in the cloud IT service management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the cloud IT service management (ITSM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

What Defines the Cloud IT Service Management (ITSM) Market?

The cloud IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, training and certification programs, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud IT service management (ITSM) market also includes sales of problem management tools, configuration management tools, and orchestration tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What is the Market Assessment and Strategic Outlook for the Cloud IT Service Management (ITSM) Industry?

The cloud IT service management (ITSM) market research report is one of a series of new reports from The Business Research Company that provides cloud IT service management (ITSM) statistics, including cloud IT service management (ITSM) global market size, regional shares, competitors with a cloud IT service management (ITSM) share, detailed cloud IT service management (ITSM) market segments, market trends and opportunities, and any further data you may need to thrive in the cloud IT service management (ITSM) industry. This cloud IT service management (ITSM) research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Cloud IT Service Management (ITSM) Market Report Forecast Analysis

Report Attribute	Details
Market Size Value In 2025	$10.77 billion
Revenue Forecast In 2034	$20.02 billion
Growth Rate	CAGR of 16.8% from 2025 to 2034
Base Year For Estimation	2024
Actual Estimates/Historical Data	2019-2024
Forecast Period	2025 - 2029 - 2034
Market Representation	Revenue in USD Billion and CAGR from 2025 to 2034
Segments Covered	1) By Component: Solution, Services 2) By Deployment: Public Cloud, Private Cloud, Hybrid Cloud 3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises 4) By Application: Configuration Management, Performance Management, Network Management, Database Management System, Other Applications 5) By End-User Industry: Banking, Financial Services, And Insurance, Information Technology And Telecommunication, Retail, Healthcare, Other End-User Industries Subsegments: 1) By Solution: Cloud-Based ITSM Software, IT Asset Management (ITAM) Solutions, Incident Management Solutions, Problem Management Solutions, Change Management Solutions, Service Request Management Solutions, Service Desk Solutions, Configuration Management Database (CMDB) Solutions, Self-Service Or Portal Solutions, Automation And Orchestration Solutions 2) By Services: Consulting Services, Implementation And Integration Services, Support And Maintenance Services, Managed Services, Training And Education Services
Regional Scope	Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report are Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	Amazon.com Inc., International Business Machines Corporation, Broadcom Inc., Hewlett Packard Enterprise Company, Salesforce Inc., ServiceNow Inc., OpenText Corp., Splunk Inc., Citrix Systems Inc., Atlassian, Micro Focus International PLC, BMC Software Inc., Zendesk Inc., Ivanti Inc., ManageEngine, Zoho Corporation Pvt. Ltd., Cherwell Software LLC, Freshworks Inc., Icertis Inc., EasyVista Inc., Axios Systems PLC, SysAid Technologies Ltd., InvGate Inc., CA Technologies Inc., Sunrise Software Ltd.
Customization Scope	Request for Sample
Pricing And Purchase Options	Explore Purchase Options

1. Executive Summary

2. Cloud IT Service Management (ITSM) market Characteristics

3. Cloud IT Service Management (ITSM) market Trends And Strategies

4. Cloud IT Service Management (ITSM) market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Cloud IT Service Management (ITSM) Growth Analysis And Strategic Analysis Framework

5.1. Global Cloud IT Service Management (ITSM) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)

5.2. Analysis Of End Use Industries

5.3. Global Cloud IT Service Management (ITSM) market Growth Rate Analysis

5.4. Global Cloud IT Service Management (ITSM) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)

5.5. Global Cloud IT Service Management (ITSM) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)

5.6. Global Cloud IT Service Management (ITSM) Total Addressable Market (TAM)

6. Cloud IT Service Management (ITSM) market Segmentation

6.1. Global Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Solution

Services

6.2. Global Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Public Cloud

Private Cloud

Hybrid Cloud

6.3. Global Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Small And Medium Enterprises (SMEs)

Large Enterprises

6.4. Global Cloud IT Service Management (ITSM) market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Configuration Management

Performance Management

Network Management

Database Management System

Other Applications

6.5. Global Cloud IT Service Management (ITSM) market, Segmentation By End-User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Banking, Financial Services, And Insurance

Information Technology And Telecommunication

Retail

Healthcare

Other End-User Industries

6.6. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Cloud-Based ITSM Software

IT Asset Management (ITAM) Solutions

Incident Management Solutions

Problem Management Solutions

Change Management Solutions

Service Request Management Solutions

Service Desk Solutions

Configuration Management Database (CMDB) Solutions

Self-Service Or Portal Solutions

Automation And Orchestration Solutions

6.7. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Consulting Services

Implementation And Integration Services

Support And Maintenance Services

Managed Services

Training And Education Services

7. Cloud IT Service Management (ITSM) market Regional And Country Analysis

7.1. Global Cloud IT Service Management (ITSM) market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

7.2. Global Cloud IT Service Management (ITSM) market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud IT Service Management (ITSM) market

8.1. Asia-Pacific Cloud IT Service Management (ITSM) market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.3. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.4. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud IT Service Management (ITSM) market

9.1. China Cloud IT Service Management (ITSM) market Overview

9.2. China Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.3. China Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.4. China Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud IT Service Management (ITSM) market

10.1. India Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.2. India Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.3. India Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud IT Service Management (ITSM) market

11.1. Japan Cloud IT Service Management (ITSM) market Overview

11.2. Japan Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.3. Japan Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.4. Japan Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud IT Service Management (ITSM) market

12.1. Australia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.2. Australia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.3. Australia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud IT Service Management (ITSM) market

13.1. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.2. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.3. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud IT Service Management (ITSM) market

14.1. South Korea Cloud IT Service Management (ITSM) market Overview

14.2. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.3. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.4. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud IT Service Management (ITSM) market

15.1. Western Europe Cloud IT Service Management (ITSM) market Overview

15.2. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.3. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.4. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud IT Service Management (ITSM) market

16.1. UK Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.2. UK Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.3. UK Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud IT Service Management (ITSM) market

17.1. Germany Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.2. Germany Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.3. Germany Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud IT Service Management (ITSM) market

18.1. France Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.2. France Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.3. France Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud IT Service Management (ITSM) market

19.1. Italy Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.2. Italy Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.3. Italy Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud IT Service Management (ITSM) market

20.1. Spain Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.2. Spain Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.3. Spain Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud IT Service Management (ITSM) market

21.1. Eastern Europe Cloud IT Service Management (ITSM) market Overview

21.2. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.3. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.4. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud IT Service Management (ITSM) market

22.1. Russia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.2. Russia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.3. Russia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud IT Service Management (ITSM) market

23.1. North America Cloud IT Service Management (ITSM) market Overview

23.2. North America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.3. North America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.4. North America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud IT Service Management (ITSM) market

24.1. USA Cloud IT Service Management (ITSM) market Overview

24.2. USA Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.3. USA Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.4. USA Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud IT Service Management (ITSM) market

25.1. Canada Cloud IT Service Management (ITSM) market Overview

25.2. Canada Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.3. Canada Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.4. Canada Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud IT Service Management (ITSM) market

26.1. South America Cloud IT Service Management (ITSM) market Overview

26.2. South America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.3. South America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.4. South America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud IT Service Management (ITSM) market

27.1. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.2. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.3. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud IT Service Management (ITSM) market

28.1. Middle East Cloud IT Service Management (ITSM) market Overview

28.2. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.3. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.4. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud IT Service Management (ITSM) market

29.1. Africa Cloud IT Service Management (ITSM) market Overview

29.2. Africa Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.3. Africa Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.4. Africa Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud IT Service Management (ITSM) market Competitive Landscape And Company Profiles

30.1. Cloud IT Service Management (ITSM) market Competitive Landscape

30.2. Cloud IT Service Management (ITSM) market Company Profiles

30.2.1. Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis

30.2.2. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis

30.2.3. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

30.2.4. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis

30.2.5. Salesforce Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud IT Service Management (ITSM) market Other Major And Innovative Companies

31.1. ServiceNow Inc.

31.2. OpenText Corp.

31.3. Splunk Inc.

31.4. Citrix Systems Inc.

31.5. Atlassian

31.6. Micro Focus International PLC

31.7. BMC Software Inc.

31.8. Zendesk Inc.

31.9. Ivanti Inc.

31.10. ManageEngine

31.11. Zoho Corporation Pvt. Ltd.

31.12. Cherwell Software LLC

31.13. Freshworks Inc.

31.14. Icertis Inc.

31.15. EasyVista Inc.

32. Global Cloud IT Service Management (ITSM) market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud IT Service Management (ITSM) market

34. Recent Developments In The Cloud IT Service Management (ITSM) market

35. Cloud IT Service Management (ITSM) market High Potential Countries, Segments and Strategies

35.1 Cloud IT Service Management (ITSM) market In 2029 - Countries Offering Most New Opportunities

35.2 Cloud IT Service Management (ITSM) market In 2029 - Segments Offering Most New Opportunities

35.3 Cloud IT Service Management (ITSM) market In 2029 - Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

Table 1: Global Historic Market Growth, 2019-2024, $ Billion

Table 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion

Table 3: Global Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 4: Global Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 5: Global Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 6: Global Cloud IT Service Management (ITSM) market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 7: Global Cloud IT Service Management (ITSM) market, Segmentation By End-User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 8: Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 9: Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 10: Global Cloud IT Service Management (ITSM) market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 11: Global Cloud IT Service Management (ITSM) market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 12: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 13: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 14: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 15: China, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 16: China, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 17: China, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 18: India, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 19: India, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 20: India, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 21: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 22: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 23: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 24: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 25: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 26: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 27: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 28: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 29: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 30: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 31: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 32: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 33: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 34: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 35: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 36: UK, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 37: UK, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 38: UK, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 39: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 40: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 41: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 42: France, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 43: France, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 44: France, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 45: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 46: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 47: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 48: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 49: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 50: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 51: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 52: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 53: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 54: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 55: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 56: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 57: North America, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 58: North America, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 59: North America, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 60: USA, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 61: USA, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 62: USA, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 63: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 64: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 65: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 66: South America, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 67: South America, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 68: South America, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 69: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 70: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 71: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 72: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 73: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 74: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 75: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 76: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 77: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 78: Amazon.com Inc. Financial Performance

Table 79: International Business Machines Corporation Financial Performance

Table 80: Broadcom Inc. Financial Performance

Table 81: Hewlett Packard Enterprise Company Financial Performance

Table 82: Salesforce Inc. Financial Performance

List Of Figures

Figure 1: Global Historic Market Growth, 2019-2024, $ Billion

Figure 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion

Figure 3: Global Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 4: Global Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 5: Global Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 6: Global Cloud IT Service Management (ITSM) market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 7: Global Cloud IT Service Management (ITSM) market, Segmentation By End-User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 8: Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 9: Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 10: Global Cloud IT Service Management (ITSM) market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 11: Global Cloud IT Service Management (ITSM) market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 12: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 13: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 14: Asia-Pacific, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 15: China, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 16: China, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 17: China, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 18: India, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 19: India, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 20: India, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 21: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 22: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 23: Japan, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 24: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 25: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 26: Australia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 27: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 28: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 29: Indonesia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 30: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 31: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 32: South Korea, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 33: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 34: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 35: Western Europe, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 36: UK, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 37: UK, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 38: UK, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 39: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 40: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 41: Germany, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 42: France, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 43: France, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 44: France, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 45: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 46: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 47: Italy, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 48: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 49: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 50: Spain, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 51: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 52: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 53: Eastern Europe, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 54: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 55: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 56: Russia, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 57: North America, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 58: North America, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 59: North America, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 60: USA, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 61: USA, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 62: USA, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 63: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 64: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 65: Canada, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 66: South America, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 67: South America, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 68: South America, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 69: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 70: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 71: Brazil, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 72: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 73: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 74: Middle East, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 75: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 76: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 77: Africa, Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 78: Amazon.com Inc. Financial Performance

Figure 79: International Business Machines Corporation Financial Performance

Figure 80: Broadcom Inc. Financial Performance

Figure 81: Hewlett Packard Enterprise Company Financial Performance

Figure 82: Salesforce Inc. Financial Performance

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Cloud Robotics Global Market Report 2025 – By Implementation Type (Peer Based, Proxy Based, Clone Based), By Deployment Type (Private Cloud, Public cloud, Hybrid cloud), By End-User Industry (Manufacturing, Military and Defense, Retail and E-Commerce, Healthcare and Life Sciences, Other End-User Industries) – Market Size, Trends, And Global Forecast 2025-2034

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Cloud Point of Sale (POS) Global Market Report 2025 – By Component (Solution, Services), By Organization Size (Small and Medium Enterprises, Large Enterprises), By Application (Retail & E-Commerce, Restaurant, Hospitality, Transportation & Logistics, Entertainment & Media, Healthcare, Other Applications) – Market Size, Trends, And Global Forecast 2025-2034

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Telecom Cloud Global Market Report 2025 – By Type (Public Cloud, Private Cloud, Hybrid Cloud), By Computing Service (Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Software As A Service (SaaS)), By Organization Size (SMEs, Large Enterprise), By Application (Data Storage, Achieving, Computing, Enterprise Application, Other Applications), By End users (BFSI, Retail, Manufacturing, Transportation and Distribution, Healthcare, Government, Media and Entertainment, Other End Users) – Market Size, Trends, And Global Forecast 2025-2034

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Cloud-Based ITSM Global Market Report 2025 – By Component (Solutions, Services), By Size (Small And Medium-Sized Enterprises (SMEs), Large Enterprises), By End User (Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education) – Market Size, Trends, And Global Forecast 2025-2034

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Frequently Asked Questions

What is the definition of the Cloud IT Service Management (ITSM) market?

How will the Cloud IT Service Management (ITSM) market drivers and restraints affect the market dynamics? What forces will shape the Cloud IT Service Management (ITSM) industry going forward?

The Cloud IT Service Management (ITSM) market major growth driver - Surge In Remote Work Accelerates Growth Of Cloud IT Service Management Market. For further insights on the Cloud IT Service Management (ITSM) market, request a sample here

What is the forecast market size or the forecast market value of the Cloud IT Service Management (ITSM) market?

The Cloud IT Service Management (ITSM) market size has grown strongly in recent years. The cloud it service management (ITSM) market size has grown rapidly in recent years. It will grow from $9.21 billion in 2024 to $10.77 billion in 2025 at a compound annual growth rate (CAGR) of 17.0%. The growth in the historic period can be attributed to increasing demand for scalable and cost-effective IT services management solutions, rise in demand for IT service management (ITSM) solutions in government and education, increasing demand for IT service management (ITSM) solutions in travel and hospitality, increasing demand for IT service management (ITSM) solutions in healthcare, rise in need for it service management (ITSM) solutions in it and telecommunication. The cloud it service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $20.02 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to an increasing shift towards remote work, rising demand for cloud services in the it industry, rising demand for automation services in business processes, rising concept of bring-your-own-device (BYOD), growing need for efficient execution of IT operations. Major trends in the forecast period include the adoption of cloud technologies across industries, the development of IT infrastructure, investments by various operators, the adoption of artificial intelligence (AI) in ITSM solutions, and demand for cloud IT service management software solutions. For further insights on the Cloud IT Service Management (ITSM) market, request a sample here

How is the Cloud IT Service Management (ITSM) market segmented?

The cloud it service management (ITSM) market covered in this report is segmented –
1) By Component: Solution, Services
2) By Deployment: Public Cloud, Private Cloud, Hybrid Cloud
3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Application: Configuration Management, Performance Management, Network Management, Database Management System, Other Applications
5) By End-User Industry: Banking, Financial Services, And Insurance, Information Technology And Telecommunication, Retail, Healthcare, Other End-User Industries
Subsegments:
1) By Solution: Cloud-Based ITSM Software, IT Asset Management (ITAM) Solutions, Incident Management Solutions, Problem Management Solutions, Change Management Solutions, Service Request Management Solutions, Service Desk Solutions, Configuration Management Database (CMDB) Solutions, Self-Service Or Portal Solutions, Automation And Orchestration Solutions
2) By Services: Consulting Services, Implementation And Integration Services, Support And Maintenance Services, Managed Services, Training And Education Services For further insights on the Cloud IT Service Management (ITSM) market, request a sample here

Which region has the largest share of the Cloud IT Service Management (ITSM) market? What are the other regions covered in the report?

North America was the largest region in the cloud IT service management market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. For further insights on the Cloud IT Service Management (ITSM) market, request a sample here.

Who are the major players in the Cloud IT Service Management (ITSM) market?

What are the key trends in the Cloud IT Service Management (ITSM) market?

Major trends in the Cloud IT Service Management (ITSM) market include AI-Driven Data Platforms Revolutionize Cloud IT Service Management For Enhanced Efficiency And Customer Satisfaction. For further insights on the Cloud IT Service Management (ITSM) mark request a sample here.

What are the major opportunities in the Cloud IT Service Management (ITSM) market? What are the strategies for the Cloud IT Service Management (ITSM) market?

For detailed insights on the major opportunities and strategies in the Cloud IT Service Management (ITSM) market, request a sample here.

How does the Cloud IT Service Management (ITSM) market relate to the overall economy and other similar markets?

For detailed insights on Cloud IT Service Management (ITSM)'s relation to the overall economy and other similar markets, request a sample here.

What are the latest mergers and acquisitions in the Cloud IT Service Management (ITSM) industry?

For detailed insights on the mergers and acquisitions in the Cloud IT Service Management (ITSM) industry, request a sample here.

What are the key dynamics influencing the Cloud IT Service Management (ITSM) market growth? SWOT analysis of the Cloud IT Service Management (ITSM) market.

For detailed insights on the key dynamics influencing the Cloud IT Service Management (ITSM) market growth and SWOT analysis of the Cloud IT Service Management (ITSM) industry, request a sample here.

Cloud IT Service Management (ITSM) Global Market Report 2025

Cloud IT Service Management (ITSM) Global Market Report 2025

Market Insights

Related Reports

What Is Covered Under Cloud IT Service Management (ITSM) Market?

What Is The Cloud IT Service Management (ITSM) Market Size 2025 And Growth Rate?

What Is The Cloud IT Service Management (ITSM) Market Growth Forecast?

How Is The Cloud IT Service Management (ITSM) Market Segmented?

What Is Driving The Cloud IT Service Management (ITSM) Market? Surge In Remote Work Accelerates Growth Of Cloud IT Service Management Market

Who Are The Major Players In The Global Cloud IT Service Management (ITSM) Market?

What Are The Key Trends Of The Global Cloud IT Service Management (ITSM) Market? AI-Driven Data Platforms Revolutionize Cloud IT Service Management For Enhanced Efficiency And Customer Satisfaction

What Are Latest Mergers And Acquisitions In The Cloud IT Service Management (ITSM) Market? Freshworks Inc. Acquires Device42 To Strengthen IT Service Management Offerings

What Is The Regional Outlook For The Global Cloud IT Service Management (ITSM) Market?

What Defines the Cloud IT Service Management (ITSM) Market?

How is Market Value Defined and Measured?

What is the Market Assessment and Strategic Outlook for the Cloud IT Service Management (ITSM) Industry?

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List Of Tables

List Of Figures

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Frequently Asked Questions