Global Cloud Telephony Services Market Report 2024

Cloud Telephony Services Global Market Report 2024 – By Network (Public Switched Telephone Networks (PSTNs), Voice Over Internet Protocol (VoIP)), By Deployment Type ( Cloud, Hosted), By Enterprise (Small And Medium Enterprises (SMEs), Large Enterprises), By Application (Conferencing, Multi-Level IVR, Sales And Marketing, Customer Relationship Management (CRM)), By End User Industry (Telecom And IT, Banking, Financial Services And Insurance (BFSI), Government, Health Care, Media And Entertainment, Education, Retail, Other End User Industries) – Market Size, Trends, And Global Forecast 2024-2033

Cloud Telephony Services Global Market Report 2024

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Description Table Of Contents Tables & Figures Market Insights Related Reports

Cloud Telephony Services Market Definition And Segments

Cloud telephony services are communication services delivered over the internet, leveraging cloud computing infrastructure. These services eliminate the need for traditional enterprise telephone systems by converting analog voice signals into digital data packets and transmitting them over the internet, allowing users to make and receive calls using VoIP desk phones, softphones, or mobile apps.

The main network of cloud telephony services are public switched telephone networks (PSTNs) and Voice over internet protocol (VoIP). Public switched telephone networks (PSTNs) refer to the traditional telephone networks operated by telecommunications carriers, using circuit-switched technology to facilitate voice communication. The various deployment modes are cloud and hosted which are used by small and medium enterprises (SMEs) and large enterprises for conferencing, multi-level IVR, sales and marketing, customer relationship management (CRM) application by telecom and IT, banking, financial services and insurance (BFSIs), government, health care, media and entertainment, education, retail, other end user industries.

The cloud telephony services market covered in this report is segmented –

1) By Network: Public Switched Telephone Networks (PSTNs), Voice Over Internet Protocol (VoIP)

2) By Deployment Type: Cloud, Hosted

3) By Enterprise: Small And Medium Enterprises (SMEs), Large Enterprises

4) By Application: Conferencing, Multi-Level IVR, Sales And Marketing, Customer Relationship Management (CRM)

5) By End User Industry: Telecom And IT, Banking, Financial Services And Insurance (BFSI), Government, Health Care, Media And Entertainment, Education, Retail, Other End User Industries

The cloud telephony services market size has grown rapidly in recent years. It will grow from $27.20 billion in 2023 to $31.88 billion in 2024 at a compound annual growth rate (CAGR) of 17.2%. The growth in the historic period can be attributed to Increasing demand for flexible communication solutions, rise of artificial intelligence and automation, demand for real-time analytics and reporting, growth of small and medium-sized enterprises (SMES), evolution of WebRTC (web real-time communication).

The cloud telephony services market size is expected to see rapid growth in the next few years. It will grow to $60.77 billion in 2028 at a compound annual growth rate (CAGR) of 17.5%. The growth in the forecast period can be attributed to growing adoption of cloud based solutions, rising adoption of VoIP technology, increasing use of virtual phone numbers, raising demand for advanced communication services, growing mobile workforce. Major trends in the forecast period include technological innovations in voice recognition and natural language processing, expansion of e-commerce businesses, integration with collaboration tools, shift towards subscription-based models, expansion of the gig economy.

Energizing Growth Cloud Telephony Services And Virtual Phone Numbers

The increasing use of virtual phone numbers is expected to propel the growth of the cloud telephony service market going forward. Virtual phone numbers refer to telephone numbers that are not directly associated with a traditional phone line and can be routed to any device or phone number of the user's choosing. The use of virtual phone numbers is increasing due to the rising adoption of remote work arrangements and the need for flexible communication solutions. Cloud telephony services facilitate the increasing use of virtual phone numbers by offering scalable and flexible communication solutions accessible over the internet. For instance, according to data from Vonage, a US-based cloud communications solutions provider, businesses in the US have a 35% year-over-year increase in the adoption of virtual phone numbers since 2021. Therefore, the increasing use of virtual phone numbers drives the growth of the cloud telephony service market.

Major companies operating in the cloud telephony services market are Microsoft Corporation, Cisco Systems Inc., Singapore Telecommunications Limited, EPAM Systems, Inc., Zoom Video Communications Inc., Twilio Inc., Avaya Inc., RingCentral Inc., Genesys Telecommunications Laboratories Inc., Vonage Holdings Corp., Mitel Networks Corporation, Five9 Inc., 8x8 Inc., VOXX International, Freshworks Inc., Kaleyra Inc., Fuze Inc., Nextiva Inc., Redcentric plc., Jive Communications Inc., Dialpad Inc., Talkdesk Inc., Telnyx LLC, Plivo Inc., Flowroute Inc.

RingCentral Expands Reach With Launch Of Cloud Telephony Service In India

Major companies operating in the cloud telephony service market focus on providing cloud phone services to new locations to deliver communication services. Cloud phone services offer flexibility by allowing users to make and receive calls from any location with an internet connection, facilitating remote work and business continuity. Cloud phone services provide call routing, voicemail transcription, and integration with other business tools, enhancing productivity and efficiency for users. For instance, in June 2023, RingCentral, Inc., a US-based cloud communications solution company, launched a cloud telephony service in India. This is the country's first global cloud provider to offer fully compliant cloud phone system services. This move enables multinational organizations in India to access cloud phone capabilities for streamlined communication with employees, customers, and partners.

Dura Software Bolsters UK Presence With Acquisition Of Invosys Limited

In January 2024, Dura Software, a US-based company specializing in hyper-niche software products, acquired Infosys Limited for an undisclosed amount. With this acquisition, Dura Software aimed to leverage Invosys' robust suite of solutions, including connectivity and cloud solutions, intelligent call management, and routing for contact centers, to enhance its portfolio and seek to accelerate growth, access new resources and expertise, and broaden its product offerings in the telecommunications industry. Invosys Limited is a UK-based telephony technology company that provides cloud telephony services.

North America was the largest region in the cloud telephony services market in 2023. The regions covered in the cloud telephony services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cloud telephony services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud telephony services market consists of revenues earned by entities by providing services such as virtual phone systems, call forwarding, interactive voice response systems, and voicemail. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud telephony services market also includes sales of IP phones, analog telephone adapters (ATA), routers and switches, power over ethernet (PoE) switches, headsets and microphones. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The cloud telephony services market research report is one of a series of new reports from The Business Research Company that provides cloud telephony services market statistics, including cloud telephony services industry global market size, regional shares, competitors with cloud telephony services market share, detailed cloud telephony services market segments, market trends, and opportunities, and any further data you may need to thrive in the cloud telephony services industry. This cloud telephony services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Cloud Telephony Services Market Report Scope
Report AttributeDetails
Market Size Value In 2024 $31.88 billion
Revenue Forecast In 2033 $60.77 billion
Growth Rate CAGR of 17.5% from 2024 to 2033
Base Year For Estimation 2023
Actual Estimates/Historical Data 2018-2023
Forecast Period 2024 - 2028 - 2033
Market Representation Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered 1) By Network: Public Switched Telephone Networks (PSTNs), Voice Over Internet Protocol (VoIP)
2) By Deployment Type: Cloud, Hosted
3) By Enterprise: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Application: Conferencing, Multi-Level IVR, Sales And Marketing, Customer Relationship Management (CRM)
5) By End User Industry: Telecom And IT, Banking, Financial Services And Insurance (BFSI), Government, Health Care, Media And Entertainment, Education, Retail, Other End User Industries
Regional Scope Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope Australia; China; India; Indonesia; Japan; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Austria; Belgium; Denmark; Finland; Ireland; Italy; Netherlands; Norway; Portugal; Spain; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa
Key Companies Profiled Microsoft Corporation; Cisco Systems Inc; Singapore Telecommunications Limited; EPAM Systems, Inc; Zoom Video Communications Inc; Twilio Inc; Avaya Inc; RingCentral Inc; Genesys Telecommunications Laboratories Inc; Vonage Holdings Corp; Mitel Networks Corporation; Five9 Inc; 8x8 Inc; VOXX International; Freshworks Inc; Kaleyra Inc; Fuze Inc; Nextiva Inc; Redcentric plc; Jive Communications Inc; Dialpad Inc; Talkdesk Inc; Telnyx LLC; Plivo Inc; Flowroute Inc.
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Pricing And Purchase OptionsExplore Purchase Options

    Table Of Contents

    1. Executive Summary

    2. Cloud Telephony Services Market Characteristics

    3. Cloud Telephony Services Market Trends And Strategies

    4. Cloud Telephony Services Market - Macro Economic Scenario

    4.1. Impact Of High Inflation On The Market

    4.2. Ukraine-Russia War Impact On The Market

    4.3. COVID-19 Impact On The Market

    5. Global Cloud Telephony Services Market Size and Growth

    5.1. Global Cloud Telephony Services Market Drivers and Restraints

    5.1.1. Drivers Of The Market

    5.1.2. Restraints Of The Market

    5.2. Global Cloud Telephony Services Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

    5.3. Global Cloud Telephony Services Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

    6. Cloud Telephony Services Market Segmentation

    6.1. Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Public Switched Telephone Networks (PSTNs)

    Voice Over Internet Protocol (VoIP)

    6.2. Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Cloud

    Hosted

    6.3. Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Small And Medium Enterprises (SMEs)

    Large Enterprises

    6.4. Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Conferencing

    Multi-Level Ivr

    Sales And Marketing

    Customer Relationship Management (CRM)

    6.5. Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Telecom And IT

    Banking, Financial Services And Insurance (BFSI)

    Government

    Health Care

    Media And Entertainment

    Education

    Retail

    Other End User Industries

    7. Cloud Telephony Services Market Regional And Country Analysis

    7.1. Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    7.2. Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8. Asia-Pacific Cloud Telephony Services Market

    8.1. Asia-Pacific Cloud Telephony Services Market Overview

    Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

    8.2. Asia-Pacific Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.3. Asia-Pacific Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.4. Asia-Pacific Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    9. China Cloud Telephony Services Market

    9.1. China Cloud Telephony Services Market Overview

    9.2. China Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.3. China Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.4. China Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    10. India Cloud Telephony Services Market

    10.1. India Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.2. India Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.3. India Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11. Japan Cloud Telephony Services Market

    11.1. Japan Cloud Telephony Services Market Overview

    11.2. Japan Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.3. Japan Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.4. Japan Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12. Australia Cloud Telephony Services Market

    12.1. Australia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.2. Australia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.3. Australia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13. Indonesia Cloud Telephony Services Market

    13.1. Indonesia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.2. Indonesia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.3. Indonesia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14. South Korea Cloud Telephony Services Market

    14.1. South Korea Cloud Telephony Services Market Overview

    14.2. South Korea Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.3. South Korea Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.4. South Korea Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15. Western Europe Cloud Telephony Services Market

    15.1. Western Europe Cloud Telephony Services Market Overview

    15.2. Western Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.3. Western Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.4. Western Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16. UK Cloud Telephony Services Market

    16.1. UK Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.2. UK Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.3. UK Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17. Germany Cloud Telephony Services Market

    17.1. Germany Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.2. Germany Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.3. Germany Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18. France Cloud Telephony Services Market

    18.1. France Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.2. France Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.3. France Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19. Italy Cloud Telephony Services Market

    19.1. Italy Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.2. Italy Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.3. Italy Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20. Spain Cloud Telephony Services Market

    20.1. Spain Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.2. Spain Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.3. Spain Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21. Eastern Europe Cloud Telephony Services Market

    21.1. Eastern Europe Cloud Telephony Services Market Overview

    21.2. Eastern Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.3. Eastern Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.4. Eastern Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22. Russia Cloud Telephony Services Market

    22.1. Russia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.2. Russia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.3. Russia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23. North America Cloud Telephony Services Market

    23.1. North America Cloud Telephony Services Market Overview

    23.2. North America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.3. North America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.4. North America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24. USA Cloud Telephony Services Market

    24.1. USA Cloud Telephony Services Market Overview

    24.2. USA Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.3. USA Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.4. USA Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25. Canada Cloud Telephony Services Market

    25.1. Canada Cloud Telephony Services Market Overview

    25.2. Canada Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.3. Canada Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.4. Canada Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26. South America Cloud Telephony Services Market

    26.1. South America Cloud Telephony Services Market Overview

    26.2. South America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.3. South America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.4. South America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27. Brazil Cloud Telephony Services Market

    27.1. Brazil Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.2. Brazil Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.3. Brazil Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28. Middle East Cloud Telephony Services Market

    28.1. Middle East Cloud Telephony Services Market Overview

    28.2. Middle East Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.3. Middle East Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.4. Middle East Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29. Africa Cloud Telephony Services Market

    29.1. Africa Cloud Telephony Services Market Overview

    29.2. Africa Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.3. Africa Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.4. Africa Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    30. Cloud Telephony Services Market Competitive Landscape And Company Profiles

    30.1. Cloud Telephony Services Market Competitive Landscape

    30.2. Cloud Telephony Services Market Company Profiles

    30.2.1. Microsoft Corporation

    30.2.1.1. Overview

    30.2.1.2. Products and Services

    30.2.1.3. Strategy

    30.2.1.4. Financial Performance

    30.2.2. Cisco Systems Inc.

    30.2.2.1. Overview

    30.2.2.2. Products and Services

    30.2.2.3. Strategy

    30.2.2.4. Financial Performance

    30.2.3. Singapore Telecommunications Limited

    30.2.3.1. Overview

    30.2.3.2. Products and Services

    30.2.3.3. Strategy

    30.2.3.4. Financial Performance

    30.2.4. EPAM Systems, Inc

    30.2.4.1. Overview

    30.2.4.2. Products and Services

    30.2.4.3. Strategy

    30.2.4.4. Financial Performance

    30.2.5. Zoom Video Communications Inc.

    30.2.5.1. Overview

    30.2.5.2. Products and Services

    30.2.5.3. Strategy

    30.2.5.4. Financial Performance

    31. Cloud Telephony Services Market Other Major And Innovative Companies

    31.1. Twilio Inc.

    31.2. Avaya Inc.

    31.3. RingCentral Inc.

    31.4. Genesys Telecommunications Laboratories Inc.

    31.5. Vonage Holdings Corp.

    31.6. Mitel Networks Corporation

    31.7. Five9 Inc.

    31.8. 8x8 Inc.

    31.9. VOXX International

    31.10. Freshworks Inc.

    31.11. Kaleyra Inc.

    31.12. Fuze Inc.

    31.13. Nextiva Inc.

    31.14. Redcentric plc.

    31.15. Jive Communications Inc.

    32. Global Cloud Telephony Services Market Competitive Benchmarking

    33. Global Cloud Telephony Services Market Competitive Dashboard

    34. Key Mergers And Acquisitions In The Cloud Telephony Services Market

    35. Cloud Telephony Services Market Future Outlook and Potential Analysis

    35.1 Cloud Telephony Services Market In 2028 - Countries Offering Most New Opportunities

    35.2 Cloud Telephony Services Market In 2028 - Segments Offering Most New Opportunities

    35.3 Cloud Telephony Services Market In 2028 - Growth Strategies

    35.3.1 Market Trend Based Strategies

    35.3.2 Competitor Strategies

    36. Appendix

    36.1. Abbreviations

    36.2. Currencies

    36.3. Historic And Forecast Inflation Rates

    36.4. Research Inquiries

    36.5. The Business Research Company

    36.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Table 3: Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 4: Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 5: Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 6: Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 7: Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 8: Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 9: Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 10: Asia-Pacific, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 11: Asia-Pacific, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 12: Asia-Pacific, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 13: China, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 14: China, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 15: China, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 16: India, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 17: India, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 18: India, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 19: Japan, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 20: Japan, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 21: Japan, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 22: Australia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 23: Australia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 24: Australia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 25: Indonesia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 26: Indonesia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 27: Indonesia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 28: South Korea, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 29: South Korea, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 30: South Korea, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 31: Western Europe, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 32: Western Europe, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 33: Western Europe, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 34: UK, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 35: UK, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 36: UK, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 37: Germany, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 38: Germany, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 39: Germany, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 40: France, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 41: France, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 42: France, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 43: Italy, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 44: Italy, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 45: Italy, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 46: Spain, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 47: Spain, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 48: Spain, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 49: Eastern Europe, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 50: Eastern Europe, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 51: Eastern Europe, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 52: Russia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 53: Russia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 54: Russia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 55: North America, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 56: North America, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 57: North America, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 58: USA, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 59: USA, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 60: USA, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 61: Canada, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 62: Canada, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 63: Canada, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 64: South America, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 65: South America, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 66: South America, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 67: Brazil, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 68: Brazil, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 69: Brazil, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 70: Middle East, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 71: Middle East, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 72: Middle East, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 73: Africa, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 74: Africa, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 75: Africa, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 76: Microsoft Corporation Financial Performance
  • Table 77: Cisco Systems Inc. Financial Performance
  • Table 78: Singapore Telecommunications Limited Financial Performance
  • Table 79: EPAM Systems, Inc Financial Performance
  • Table 80: Zoom Video Communications Inc. Financial Performance

List Of Figures

    Figure 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Figure 3: Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 4: Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 5: Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 6: Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 7: Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 8: Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 9: Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 10: Asia-Pacific, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 11: Asia-Pacific, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 12: Asia-Pacific, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 13: China, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 14: China, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 15: China, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 16: India, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 17: India, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 18: India, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 19: Japan, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 20: Japan, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 21: Japan, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 22: Australia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 23: Australia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 24: Australia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 25: Indonesia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 26: Indonesia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 27: Indonesia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 28: South Korea, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 29: South Korea, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 30: South Korea, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 31: Western Europe, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 32: Western Europe, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 33: Western Europe, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 34: UK, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 35: UK, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 36: UK, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 37: Germany, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 38: Germany, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 39: Germany, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 40: France, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 41: France, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 42: France, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 43: Italy, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 44: Italy, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 45: Italy, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 46: Spain, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 47: Spain, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 48: Spain, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 49: Eastern Europe, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 50: Eastern Europe, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 51: Eastern Europe, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 52: Russia, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 53: Russia, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 54: Russia, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 55: North America, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 56: North America, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 57: North America, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 58: USA, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 59: USA, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 60: USA, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 61: Canada, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 62: Canada, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 63: Canada, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 64: South America, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 65: South America, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 66: South America, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 67: Brazil, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 68: Brazil, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 69: Brazil, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 70: Middle East, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 71: Middle East, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 72: Middle East, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 73: Africa, Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 74: Africa, Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 75: Africa, Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 76: Microsoft Corporation Financial Performance
  • Figure 77: Cisco Systems Inc. Financial Performance
  • Figure 78: Singapore Telecommunications Limited Financial Performance
  • Figure 79: EPAM Systems, Inc Financial Performance
  • Figure 80: Zoom Video Communications Inc. Financial Performance
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Frequently Asked Questions

What is the definition of the cloud telephony services market?

Cloud telephony services are communication services delivered over the internet, leveraging cloud computing infrastructure. These services eliminate the need for traditional enterprise telephone systems by converting analog voice signals into digital data packets and transmitting them over the internet, allowing users to make and receive calls using VoIP desk phones, softphones, or mobile apps. For further insights on the cloud telephony services market, request a sample here

How will the cloud telephony services market drivers and restraints affect the cloud telephony services market dynamics? What forces will shape the cloud telephony services industry going forward?

The cloud telephony services market major growth driver - Energizing Growth Cloud Telephony Services And Virtual Phone Numbers. For further insights on the cloud telephony services market, request a sample here

What is the forecast market size or the forecast market value of the cloud telephony services market?

The cloud telephony services market size has grown rapidly in recent years. It will grow from $27.20 billion in 2023 to $31.88 billion in 2024 at a compound annual growth rate (CAGR) of 17.2%. The growth in the historic period can be attributed to Increasing demand for flexible communication solutions, rise of artificial intelligence and automation, demand for real-time analytics and reporting, growth of small and medium-sized enterprises (SMES), evolution of WebRTC (web real-time communication). The cloud telephony services market size is expected to see rapid growth in the next few years. It will grow to $60.77 billion in 2028 at a compound annual growth rate (CAGR) of 17.5%. The growth in the forecast period can be attributed to growing adoption of cloud based solution, rising adoption of VoIP technology, increasing use of virtual phone numbers, raising demand for advanced communication services, growing mobile workforce. Major trends in the forecast period include technological innovations in voice recognition and natural language processing., expansion of e-commerce businesses, integration with collaboration tools, shift towards subscription-based models, expansion of the gig economy. For further insights on the cloud telephony services market, request a sample here

How is the cloud telephony services market segmented?

The cloud telephony services market is segmented
1) By Network: Public Switched Telephone Networks (PSTNs), Voice Over Internet Protocol (VoIP)
2) By Deployment Type: Cloud, Hosted
3) By Enterprise: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Application: Conferencing, Multi-Level Ivr, Sales And Marketing, Customer Relationship Management (CRM)
5) By End User Industry: Telecom And IT, Banking, Financial Services And Insurance (BFSI), Government, Health Care, Media And Entertainment, Education, Retail, Other End User IndustriesFor further insights on the cloud telephony services market, request a sample here

Which region has the largest share of the cloud telephony services market? What are the other regions covered in the report?

North America was the largest region in the cloud telephony services market in 2023. The regions covered in the cloud telephony services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. For further insights on the cloud telephony services market, request a sample here.

Who are the major players in the cloud telephony services market?

Major companies operating in the cloud telephony services market are Microsoft Corporation, Cisco Systems Inc., Singapore Telecommunications Limited, EPAM Systems, Inc, Zoom Video Communications Inc., Twilio Inc., Avaya Inc., RingCentral Inc., Genesys Telecommunications Laboratories Inc., Vonage Holdings Corp., Mitel Networks Corporation, Five9 Inc., 8x8 Inc., VOXX International, Freshworks Inc., Kaleyra Inc., Fuze Inc., Nextiva Inc., Redcentric plc., Jive Communications Inc., Dialpad Inc., Talkdesk Inc., Telnyx LLC, Plivo Inc., Flowroute Inc. For further insights on the cloud telephony services market, request a sample here.

What are the key trends in the cloud telephony services market?

Major trend in the cloud telephony services market - RingCentral Expands Reach With Launch Of Cloud Telephony Service In India. For further insights on the cloud telephony services market, request a sample here.

What are the major opportunities in the cloud telephony services market? What are the strategies for the cloud telephony services market?

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How does the cloud telephony services market relate to the overall economy and other similar markets?

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What are the latest mergers and acquisitions in the cloud telephony services industry?

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What are the key dynamics influencing the cloud telephony services market growth? SWOT analysis of the cloud telephony services market.

For detailed insights on the key dynamics influencing the cloud telephony services market growth and SWOT analysis of the cloud telephony services industry, request a sample here.