Collaboration Software Market Report 2023

Collaboration Software Global Market Report 2023 – By Software Type (Conferencing Software, Communication and Coordination Software), By Deployment (Cloud, Onpremise), By End User (IT & Telecom, BFSI, Retail, Healthcare, Government, Other EndUsers) – Market Size, Trends, And Global Forecast 2023-2032

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Collaborative software allows individuals to collaborate on the same documents and projects over local and remote networks simultaneously.

The main types of collaboration software are conferencing software, communication and coordination software. With built-in features such as chat, screen sharing, and recording, conferencing software enables online communication for audio meetings, video meetings, and seminars. These applications are used to facilitate long-distance or international communication, improve collaboration, and cut travel costs. The software is deployed through cloud, on-premise mode by IT and telecom, BFSI, retail, healthcare, government and other end users.

The collaboration software market research report is one of a series of new reports from The Business Research Company that provides collaboration software market statistics, including collaboration software industry global market size, regional shares, competitors with a collaboration software market share, detailed collaboration software market segments, market trends and opportunities, and any further data you may need to thrive in the collaboration software industry. This collaboration software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The global collaboration software market size will grow from $13.03 billion in 2022 to $13.58 billion in 2023 at a compound annual growth rate (CAGR) of 4.2%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The global collaboration software market size is expected to grow to $15.75 billion in 2027 at a CAGR of 3.8%.

Increasing remote work culture is a major driver for the growth of the collaboration software market. According to Flexi Jobs’ Remote Work Statistics published in February 2020, major growth was recorded in the number of people working remotely in the USA. The number of people working remotely increased to 159%. The count of people working remotely in the USA increased to 4.7 million or 3.4% of the total population in February 2020. Moreover, the COVID-19 outbreak has forced many companies to streamline work from home which in turn is projected to generate higher demand for the team collaboration software market in the forecast period.

The growing security concern is anticipated to limit market growth during the period. For instance, according to Cybersecurity Ventures, a global cyber economy researcher, cybercrime is expected to cost the world $10.5 trillion annually by 2025. The cybercrime costs cover stolen money, lost productivity, theft of intellectual property, theft of personal and financial data, damage and destruction of data, embezzlement, fraud, and others. Therefore, growing security and privacy concerns are projected to act as a major restraint for the growth of the team collaboration software market over the forecast period.

Companies in the collaboration software market are increasingly investing in research and development to cater to the needs of the users and enhance coordination amongst the teams. Microsoft, for example, released a free version of the Microsoft Teams software. This software allowed customers to have joint meetings, calls, and talks, along with company security, enforcement, and extra storage and it can be used for the whole organization, regardless of size. Such developments are likely to strengthen market competition among players and consequently increase forecast-period growth in the overall team collaboration software market.

In June 2021, Unisys Corporation, a US-based IT services and consulting company signed an agreement to acquire Unify Square for $152.5 million on a cash-free, debt-free basis. The acquisition of Unify Square will strengthen Unisys' digital workplace services business, resulting in increased revenue growth as well as improved profitability and cash flow. Unify Square, a US-based provider of secure collaboration and communications software.

Major players in the collaboration software market are Citrix Systems Inc., Slack Technologies Inc., Oracle Corporation, IBM Corporation, AT&T Intellectual Property, Cisco System Inc., Microsoft Corporation, Google (Alphabet Inc.), BOX Inc., TeamViewer GmbH, LogMeIn Inc., Zoom Video Communications Inc., SMART Technologies ULC, MindMeld Inc., Adobe Systems Incorporated, Asana, Avaya Inc., Blackboard Inc., OpenText Corporation, Siemens, ABB, Schneider Electric, Eaton, General Electric, CG Power, Meidensha, Citrix, Dropbox, Box, Intralinks Holdings Incorporations and Survey Monkey and IBM.

Asia-Pacific was the largest region in the collaboration software market in 2022. North America was the second largest region of the global collaboration software market. The regions covered in the global collaboration software report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa.

The countries covered in the collaboration software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

The collaboration software market includes revenues earned by entities by offering software, which facilitates communication between the team members by providing a convenient and informal space for the user to perform group talks and share relevant information. Collaboration software is a platform to facilitate quick communication, address questions and queries, access shared knowledge & files, and check tasks. It offers various features such as task management, file sharing, messaging, document collaboration, VoIP and video conferencing, task management, calendar, integration, and search. Values in this market are factory gate values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The global collaboration software market is segmented -

1) By Software Type: Conferencing Software, Communication and Coordination Software

2) By Deployment: Cloud, On-premise

3) By End User: IT & Telecom, BFSI, Retail, Healthcare, Government, Other End-Users

    Table Of Contents

    1. Executive Summary

    2. Collaboration Software Market Characteristics

    3. Collaboration Software Market Trends And Strategies

    4. Collaboration Software Market – Macro Economic Scenario

    4.1 CO4. Collaboration Software Market – Macro Economic Scenario

    4.1 COVID-19 Impact On Collaboration Software Market

    4.2 Ukraine-Russia War Impact On Collaboration Software Market

    4.3 Impact Of High Inflation On Collaboration Software Market

    5. Collaboration Software Market Size And Growth

    5.1. Global Collaboration Software Historic Market, 2017-2022, $ Billion

    5.1.1. Drivers Of The Market

    5.1.2. Restraints On The Market

    5.2. Global Collaboration Software Forecast Market, 2022-2027F, 2032F, $ Billion

    5.2.1. Drivers Of The Market

    5.2.2. Restraints On the Market

    6. Collaboration Software Market Segmentation

    6.1. Global Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    Conferencing software

    Communication and Coordination Software

    6.2. Global Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    Cloud

    On-premise

    6.3. Global Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    IT & Telecom

    BFSI

    Retail

    Healthcare

    Government

    Other End-Users

    7. Collaboration Software Market Regional And Country Analysis

    7.1. Global Collaboration Software Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    7.2. Global Collaboration Software Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    8. Asia-Pacific Collaboration Software Market

    8.1. Asia-Pacific Collaboration Software Market Overview

    Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

    8.2. Asia-Pacific Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    9. China Collaboration Software Market

    9.1. China Collaboration Software Market Overview

    9.2. China Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F,$ Billion

    10. India Collaboration Software Market

    10.1. India Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    11. Japan Collaboration Software Market

    11.1. Japan Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    12. Australia Collaboration Software Market

    12.1. Australia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    13. Indonesia Collaboration Software Market

    13.1. Indonesia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    14. South Korea Collaboration Software Market

    14.1. South Korea Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    15. Western Europe Collaboration Software Market

    15.1. Western Europe Collaboration Software Market Overview

    15.2. Western Europe Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    16. UK Collaboration Software Market

    16.1. UK Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    17. Germany Collaboration Software Market

    17.1. Germany Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    18. France Collaboration Software Market

    18.3. France Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    19. Eastern Europe Collaboration Software Market

    19.1. Eastern Europe Collaboration Software Market Overview

    19.2. Eastern Europe Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    20. Russia Collaboration Software Market

    20.1. Russia Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    21. North America Collaboration Software Market

    21.1. North America Collaboration Software Market Overview

    21.2. North America Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    22. USA Collaboration Software Market

    22.1. USA Collaboration Software Market Overview

    22.2. USA Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    23. South America Collaboration Software Market

    23.1. South America Collaboration Software Market Overview

    23.2. South America Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    24. Brazil Collaboration Software Market

    24.1. Brazil Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    25. Middle East Collaboration Software Market

    25.1. Middle East Collaboration Software Market Overview

    25.2. Middle East Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    26. Africa Collaboration Software Market

    26.1. Africa Collaboration Software Market Overview

    26.2. Africa Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    27. Collaboration Software Market Competitive Landscape And Company Profiles

    27.1. Collaboration Software Market Competitive Landscape

    27.2. Collaboration Software Market Company Profiles

    27.2.1. Citrix Systems Inc.

    27.2.1.1. Overview

    27.2.1.2. Products and Services

    27.2.1.3. Strategy

    27.2.1.4. Financial Performance

    27.2.2. Slack Technologies, Inc.

    27.2.2.1. Overview

    27.2.2.2. Products and Services

    27.2.2.3. Strategy

    27.2.2.4. Financial Performance

    27.2.3. Oracle Corporation

    27.2.3.1. Overview

    27.2.3.2. Products and Services

    27.2.3.3. Strategy

    27.2.3.4. Financial Performance

    27.2.4. IBM Corporation

    27.2.4.1. Overview

    27.2.4.2. Products and Services

    27.2.4.3. Strategy

    27.2.4.4. Financial Performance

    27.2.5. AT&T Intellectual Property

    27.2.5.1. Overview

    27.2.5.2. Products and Services

    27.2.5.3. Strategy

    27.2.5.4. Financial Performance

    28. Key Mergers And Acquisitions In The Collaboration Software Market

    29. Collaboration Software Market Future Outlook and Potential Analysis

    30. Appendix

    30.1. Abbreviations

    30.2. Currencies

    30.3. Historic And Forecast Inflation Rates

    30.4. Research Inquiries

    30.5. The Business Research Company

    30.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2017-2022, $ Billion
  • Table 2: Global Forecast Market Growth, 2022-2027F, 2032F, $ Billion
  • Table 3: Global Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 4: Global Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 5: Global Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 6: Global Collaboration Software Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 7: Global Collaboration Software Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 8: Asia-Pacific, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 9: China, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 10: India, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 11: Japan, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 12: Australia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 13: Indonesia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 14: South Korea, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 15: Western Europe, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 16: UK, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 17: Germany, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 18: France, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 19: Eastern Europe, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 20: Russia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 21: North America, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 22: USA, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 23: South America, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 24: Brazil, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 25: Middle East, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 26: Africa, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 27: Citrix Systems Inc. Financial Performance
  • Table 28: Slack Technologies, Inc. Financial Performance
  • Table 29: Oracle Corporation Financial Performance
  • Table 30: IBM Corporation Financial Performance
  • Table 31: AT&T Intellectual Property Financial Performance

List Of Figures

    Figure 1: Global Historic Market Growth, 2017-2022, $ Billion
  • Figure 2: Global Forecast Market Growth, 2022-2027F, 2032F, $ Billion
  • Figure 3: Global Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 4: Global Collaboration Software Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 5: Global Collaboration Software Market, Segmentation By End User, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 6: Global Collaboration Software Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 7: Global Collaboration Software Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 8: Asia-Pacific, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 9: China, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 10: India, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 11: Japan, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 12: Australia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 13: Indonesia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 14: South Korea, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 15: Western Europe, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 16: UK, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 17: Germany, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 18: France, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 19: Eastern Europe, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 20: Russia, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 21: North America, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 22: USA, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 23: South America, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 24: Brazil, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 25: Middle East, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 26: Africa, Collaboration Software Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Figure 27: Citrix Systems Inc. Financial Performance
  • Figure 28: Slack Technologies, Inc. Financial Performance
  • Figure 29: Oracle Corporation Financial Performance
  • Figure 30: IBM Corporation Financial Performance
  • Figure 31: AT&T Intellectual Property Financial Performance
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