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CRM BPO Global Market Report 2018

Starting Price : $ 4000.00 | Pages : 125 | Published : February 2018 | SKU CODE : 3520 | Format :


CRM BPO is a software that covers a broad set of applications designed to help businesses manage many of the business processes such as customer data, customer interaction, access business information and automate sales. CRM BPO includes outsourcing of customer relationship management services to independent companies.

CRM BPO Global Market Size

The global CRM BPO market was valued at $262.6 billion in 2017. Western Europe was the largest geographic region accounting for $94.5 billion or 35.9% of the global market. The USA was the largest country accounting for $56.2 billion or 21.4% of the global CRM BPO market.

CRM BPO Global Market Trend

Over the past five years, cloud software solutions have been gaining acceptance from BPOs providing customer relationship management (CRM) services. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. Salesforce provides cloud software for CRM to BPOs for customer service and support.

The countries covered are USA, China, Germany, Brazil, Japan, UK, Spain, Russia, France, Australia, Italy, India and rest of the world.

    1. CRM BPO Market Characteristics

    2. CRM BPO Market Size And Growth

    2.1. Historic Market Growth, Value ($ Billion) and Volume

    2.1.1. Drivers Of The Market

    2.1.2. Restraints On The Market

    2.2. Forecast Market Growth, Value ($ Billion)

    2.2.1. Drivers Of The Market

    2.2.2. Restraints On The Market;

    3. CRM BPO Trends And Strategies;

    4. Pestle Analysis

    4.1. Political

    4.2. Economic

    4.3. Social

    4.4. Technological

    4.5. Legal

    4.6. Environmental;

    5. CRM BPO Market Customer Information;

    6. CRM BPO Market Regional And Country Analysis

    6.1. Global CRM BPO Market, 2017, By Region, Value ($ Billion) and Volume

    6.2. Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Region

    6.3. Global CRM BPO Market, Growth And Market Share Comparison, By Region

    6.4. Global CRM BPO Market, 2017, By Country, Value ($ Billion) and Volume

    6.5. Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Country

    6.6. Global CRM BPO Market, Growth And Market Share Comparison, By Country

    7. CRM BPO Market Segmentation

    7.1. Global CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    7.2. Global CRM BPO Market, 2013 - 2021, Historic And Forecast, Segmentation By Type, Value ($ Billion)

    8. CRM BPO Market Segments

    9. Global CRM BPO Market Comparison With Macro Economic Factors

    9.1. CRM BPO Market Size, Percentage Of GDP, Global

    9.2. Per Capita Average CRM BPO Expenditure, Global

    10. CRM BPO Market Comparison With Macro Economic Factors Across Countries

    10.1. CRM BPO Market Size, Percentage Of GDP, By Country

    10.2. Per Capita Average CRM BPO Expenditure, By Country

    11. Asia-Pacific CRM BPO Market

    11.1.1. Asia-Pacific CRM BPO Market Overview

    11.1.2. Asia-Pacific CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    11.1.3. Asia-Pacific CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    11.1.4. Asia-Pacific CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    11.2. Asia-Pacific CRM BPO Market: Country Analysis

    11.3. China CRM BPO Market

    11.3.1. China CRM BPO Market Overview

    11.3.2. China CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    11.3.3. China CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    11.3.4. China CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    11.4. India CRM BPO Market

    11.4.1. India CRM BPO Market Overview

    11.4.2. India CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    11.4.3. India CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    11.4.4. India CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    11.5. Japan CRM BPO Market

    11.5.1. Japan CRM BPO Market Overview

    11.5.2. Japan CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    11.5.3. Japan CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    11.5.4. Japan CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    11.6. Australia CRM BPO Market

    11.6.1. Australia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    11.6.2. Australia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    11.6.3. Australia CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12. Western Europe CRM BPO Market

    12.1.1. Western Europe CRM BPO Market Overview

    12.1.2. Western Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.1.3. Western Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.1.4. Western Europe CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12.2. Western Europe CRM BPO Market: Country Analysis

    12.3. UK CRM BPO Market

    12.3.1. UK CRM BPO Market Overview

    12.3.2. UK CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.3.3. UK CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.3.4. UK CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12.4. Germany CRM BPO Market

    12.4.1. Germany CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.4.2. Germany CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.4.3. Germany CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12.5 France CRM BPO Market

    12.5.1 France CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.5.2 France CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.5.3. France CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12.6. Italy CRM BPO Market

    12.6.1. Italy CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.6.2. Italy CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.6.3. Italy CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    12.7. Spain CRM BPO Market

    12.7.1. Spain CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    12.7.2. Spain CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    12.7.3. Spain CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    13. Eastern Europe CRM BPO Market

    13.1.1. Eastern Europe CRM BPO Market Overview

    13.1.2. Eastern Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    13.1.3. Eastern Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    13.1.4. Eastern Europe CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    13.2. Eastern Europe CRM BPO Market: Country Analysis

    13.3. Russia CRM BPO Market

    13.3.1. Russia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    13.3.2. Russia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    13.3.3. Russia CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    14. North America CRM BPO Market

    14.1.1. North America CRM BPO Market Overview

    14.1.2. North America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    14.1.3. North America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    14.1.4. North America CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    14.2. North America CRM BPO Market: Country Analysis

    14.3. USA CRM BPO Market

    14.3.1. USA CRM BPO Market Overview

    14.3.2. USA CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    14.3.3. USA CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    14.3.4. USA CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    15. South America CRM BPO Market

    15.1.1. South America CRM BPO Market Overview

    15.1.2. South America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    15.1.3. South America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    15.1.4. South America CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    15.2. South America CRM BPO Market: Country Analysis

    15.3. Brazil CRM BPO Market

    15.3.1. Brazil CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    15.3.2. Brazil CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    15.3.3. Brazil CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    16. Middle East CRM BPO Market

    16.1.1. Middle East CRM BPO Market Overview

    16.1.2. Middle East CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    16.1.3. Middle East CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    16.1.4. Middle East CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    17. Africa CRM BPO Market

    17.1.1. Africa CRM BPO Market Overview

    17.1.2. Africa CRM BPO Historic Market, 2013 - 2017, Value ($ Billion) and Volume

    17.1.3. Africa CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)

    17.1.4. Africa CRM BPO Market, 2017, Segmentation By Type, Value ($ Billion)

    18. CRM BPO Market Competitive Landscape

    19. Key Mergers And Acquisitions In The CRM BPO Market

    20. Market Background: BPO Services Market

    20.1. BPO Services Market Characteristics

    20.2. BPO Services Market Historic Growth, Value ($ Billion)

    20.2.1. Drivers Of The Market

    20.2.2. Restraints Of The Market

    20.3. BPO Services Market Forecast Growth, Value ($ Billion)

    20.3.1. Drivers Of The Market

    20.3.2. Restraints Of The Market

    20.4. BPO Services Trends And Strategies

    20.5. BPO Services Market Regional And Country Analysis

    20.5.1. Global BPO Services Market, 2017, By Region, Value ($ Billion) and Volume

    20.5.2. Global BPO Services Market, 2013 - 2021, Historic And Forecast, By Region

    20.5.3. BPO Services Market, 2017, By Country, Value ($ Billion) and Volume

    20.5.4. BPO Services Market, 2013 - 2021, Historic And Forecast, By Country

    20.5.5. BPO Services Market, Growth And Market Share Comparison, By Segment

    20.5.6. BPO Services Market, Growth And Market Share Comparison, By Country And Segment

    20.6. Global BPO Services Market Comparison With Macro Economic Factors

    20.6.1. BPO Services Market Size, Percentage Of GDP, Global

    20.6.2. Per Capita Average BPO Services Expenditure, Global

    20.7. BPO Services Market Comparison With Macro Economic Factors Across Countries

    20.7.1. BPO Services Market Size, Percentage Of GDP, By Country

    20.7.2. Per Capita Average BPO Services Expenditure, By Country

    20.8. Key Mergers And Acquisitions In The BPO Services Market

    21. Appendix

    21.1. NAICS Definitions Of Industry Covered In This Report

    21.2. Abbreviations

    21.3. Currencies

    21.4. Research Inquiries

    21.5. The Business Research Company

    21.6. Copyright And Disclaimer

List Of Tables

  • Table 1: Global CRM BPO Historic Market Growth, Value ($ Billion)
  • Table 2: Global CRM BPO Forecast Market Growth, Value ($ Billion)
  • Table 3: Global CRM BPO Market, 2017, By Region, Value ($ Billion)
  • Table 4: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Region
  • Table 5: Global CRM BPO Market, Growth And Market Share Comparison, By Region
  • Table 6: Global CRM BPO Market, 2017, By Country, Value ($ Billion)
  • Table 7: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Country
  • Table 8: Global CRM BPO Market, Growth And Market Share Comparison, By Country
  • Table 9: Global CRM BPO Market, 2017, Segmentation By Type
  • Table 10: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, Segmentation By Type
  • Table 11: CRM BPO Market Size, Percentage Of GDP, Global
  • Table 12: Per Capita Average CRM BPO Expenditure, Global
  • Table 13: CRM BPO Market Size, Percentage Of GDP, By Country
  • Table 14: Per Capita Average CRM BPO Expenditure, By Country
  • Table 15: Asia-Pacific CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 16: Asia-Pacific CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 17: Asia-Pacific CRM BPO Market, 2017, Segmentation By Type
  • Table 18: China CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 19: China CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 20: China CRM BPO Market, 2017, Segmentation By Type
  • Table 21: India CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 22: India CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 23: India CRM BPO Market, 2017, Segmentation By Type
  • Table 24: Japan CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 25: Japan CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 26: Japan CRM BPO Market, 2017, Segmentation By Type
  • Table 27: Australia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 28: Australia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 29: Australia CRM BPO Market, 2017, Segmentation By Type
  • Table 30: Western Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 31: Western Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 32: Western Europe CRM BPO Market, 2017, Segmentation By Type
  • Table 33: UK CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 34: UK CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 35: UK CRM BPO Market, 2017, Segmentation By Type
  • Table 36: Germany CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 37: Germany CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 38: Germany CRM BPO Market, 2017, Segmentation By Type
  • Table 39: France CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 40: France CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 41: France CRM BPO Market, 2017, Segmentation By Type
  • Table 42: Italy CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 43: Italy CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 44: Italy CRM BPO Market, 2017, Segmentation By Type
  • Table 45: Spain CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 46: Spain CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 47: Spain CRM BPO Market, 2017, Segmentation By Type
  • Table 48: Eastern Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 49: Eastern Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 50: Eastern Europe CRM BPO Market, 2017, Segmentation By Type
  • Table 51: Russia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 52: Russia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 53: Russia CRM BPO Market, 2017, Segmentation By Type
  • Table 54: North America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 55: North America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 56: North America CRM BPO Market, 2017, Segmentation By Type
  • Table 57: USA CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 58: USA CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 59: USA CRM BPO Market, 2017, Segmentation By Type
  • Table 60: South America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 61: South America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 62: South America CRM BPO Market, 2017, Segmentation By Type
  • Table 63: Brazil CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 64: Brazil CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 65: Brazil CRM BPO Market, 2017, Segmentation By Type
  • Table 66: Middle East CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 67: Middle East CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 68: Middle East CRM BPO Market, 2017, Segmentation By Type
  • Table 69: Africa CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Table 70: Africa CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Table 71: Africa CRM BPO Market, 2017, Segmentation By Type
  • Table 72: BPO Services Market Historic Growth, Value ($ Billion)
  • Table 73: BPO Services Market Forecast Growth, Value ($ Billion)
  • Table 74: Global BPO Services Market, 2017, By Region, Value ($ Billion)
  • Table 75: Global BPO Services Market, 2013 - 2021, Historic And Forecast, By Region
  • Table 76: BPO Services Market, 2017, By Country, Value ($ Billion)
  • Table 77: BPO Services Market, 2013 - 2021, Historic And Forecast, By Country
  • Table 78: BPO Services Market, Growth And Market Share Comparison, By Segment
  • Table 79: BPO Services Market, Growth And Market Share Comparison, By Country And Segment
  • Table 80: BPO Services Market Size, Percentage Of GDP, Global
  • Table 81: Per Capita Average BPO Services Expenditure, Global
  • Table 82: BPO Services Market Size, Percentage Of GDP, By Country
  • Table 83: Per Capita Average BPO Services Expenditure, By Country

List Of Figures

  • Figure 1: Global CRM BPO Historic Market Growth, Value ($ Billion)
  • Figure 2: Global CRM BPO Forecast Market Growth, Value ($ Billion)
  • Figure 3: Global CRM BPO Market, 2017, By Region, Value ($ Billion)
  • Figure 4: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Region
  • Figure 5: Global CRM BPO Market, Growth And Market Share Comparison, By Region
  • Figure 6: Global CRM BPO Market, 2017, By Country, Value ($ Billion)
  • Figure 7: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, By Country
  • Figure 8: Global CRM BPO Market, Growth And Market Share Comparison, By Country
  • Figure 9: Global CRM BPO Market, 2017, Segmentation By Type
  • Figure 10: Global CRM BPO Market, 2013 - 2021, Historic And Forecast, Segmentation By Type
  • Figure 11: CRM BPO Market Size, Percentage Of GDP, Global
  • Figure 12: Per Capita Average CRM BPO Expenditure, Global
  • Figure 13: CRM BPO Market Size, Percentage Of GDP, By Country
  • Figure 14: Per Capita Average CRM BPO Expenditure, By Country
  • Figure 15: Asia-Pacific CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 16: Asia-Pacific CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 17: Asia-Pacific CRM BPO Market, 2017, Segmentation By Type
  • Figure 18: China CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 19: China CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 20: China CRM BPO Market, 2017, Segmentation By Type
  • Figure 21: India CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 22: India CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 23: India CRM BPO Market, 2017, Segmentation By Type
  • Figure 24: Japan CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 25: Japan CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 26: Japan CRM BPO Market, 2017, Segmentation By Type
  • Figure 27: Australia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 28: Australia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 29: Australia CRM BPO Market, 2017, Segmentation By Type
  • Figure 30: Western Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 31: Western Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 32: Western Europe CRM BPO Market, 2017, Segmentation By Type
  • Figure 33: UK CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 34: UK CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 35: UK CRM BPO Market, 2017, Segmentation By Type
  • Figure 36: Germany CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 37: Germany CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 38: Germany CRM BPO Market, 2017, Segmentation By Type
  • Figure 39: France CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 40: France CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 41: France CRM BPO Market, 2017, Segmentation By Type
  • Figure 42: Italy CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 43: Italy CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 44: Italy CRM BPO Market, 2017, Segmentation By Type
  • Figure 45: Spain CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 46: Spain CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 47: Spain CRM BPO Market, 2017, Segmentation By Type
  • Figure 48: Eastern Europe CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 49: Eastern Europe CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 50: Eastern Europe CRM BPO Market, 2017, Segmentation By Type
  • Figure 51: Russia CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 52: Russia CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 53: Russia CRM BPO Market, 2017, Segmentation By Type
  • Figure 54: North America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 55: North America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 56: North America CRM BPO Market, 2017, Segmentation By Type
  • Figure 57: USA CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 58: USA CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 59: USA CRM BPO Market, 2017, Segmentation By Type
  • Figure 60: South America CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 61: South America CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 62: South America CRM BPO Market, 2017, Segmentation By Type
  • Figure 63: Brazil CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 64: Brazil CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 65: Brazil CRM BPO Market, 2017, Segmentation By Type
  • Figure 66: Middle East CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 67: Middle East CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 68: Middle East CRM BPO Market, 2017, Segmentation By Type
  • Figure 69: Africa CRM BPO Historic Market, 2013 - 2017, Value ($ Billion)
  • Figure 70: Africa CRM BPO Forecast Market, 2017 - 2021, Value ($ Billion)
  • Figure 71: Africa CRM BPO Market, 2017, Segmentation By Type
  • Figure 72: BPO Services Market Historic Growth, Value ($ Billion)
  • Figure 73: BPO Services Market Forecast Growth, Value ($ Billion)
  • Figure 74: Global BPO Services Market, 2017, By Region, Value ($ Billion)
  • Figure 75: Global BPO Services Market, 2013 - 2021, Historic And Forecast, By Region
  • Figure 76: BPO Services Market, 2017, By Country, Value ($ Billion)
  • Figure 77: BPO Services Market, 2013 - 2021, Historic And Forecast, By Country
  • Figure 78: BPO Services Market, Growth And Market Share Comparison, By Segment
  • Figure 79: BPO Services Market, Growth And Market Share Comparison, By Country And Segment
  • Figure 80: BPO Services Market Size, Percentage Of GDP, Global
  • Figure 81: Per Capita Average BPO Services Expenditure, Global
  • Figure 82: BPO Services Market Size, Percentage Of GDP, By Country
  • Figure 83: Per Capita Average BPO Services Expenditure, By Country
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