The employment services industry provides a variety of human resources services to businesses. These services include providing temporary workers to other businesses, helping employers locate suitable employees, and providing human resources services to clients.
The global employment services market was valued at $786.5 billion in 2017. North America was the largest geographic region accounting for $278.4 billion or 35.4% of the global market. And the USA was the largest country accounting for $215.5 billion or 27.4% of the global employment services market.
Staffing agencies are increasingly using technology to effectively recruit and manage candidates. These technologies offer features such as passive activity tracking, integration with email platforms and maintains candidate databases. This reduces recruitment time, improves placement quality, and strengthens relationship with clients. Recruitment analytics software also provides helpful business insights for staffing agencies. For example, in North America, 64% of firms use technologies such as an applicant tracking system (ATS) to track candidate activity and about 60% firms use a customer relationship management (CRM) system for business development.
Companies Covered: Adecco S A, Randstad Holding NV, Manpower Inc., HireRight LLC, Sterling Talent Solution
Market Segments Included: Employment Placement Agencies; Executive Search Services; Temporary Help Services; Professional Employer Organizations
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