Facilities Support Services industry comprises establishments primarily engaged in providing operating staff to perform a combination of support services within a client's facilities.
The global facilities support services market was valued at $135.8 billion in 2017. North America was the largest geographic region accounting for $48.1 billion or 35.4% of the global market. The USA was the largest country accounting for $37.2 billion or 27.4% of the global facilities support services market.
Facilities support activities companies are increasingly using technology to effectively recruit and manage candidates. These technologies offer features such as passive activity tracking, integration with email platforms and maintaining candidate databases. This reduces recruitment time, improves placement quality, and strengthens relationship with clients. Recruitment analytics software also provides helpful business insights for staffing agencies. For example, in North America, 64% of firms use technologies such as an applicant tracking system (ATS) to track candidate activity and about 60% firms use a customer relationship management (CRM) system for business development.
Companies Covered: Sodexo, Compass Group, ISS A/S, CBRE Group, Aramark
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