Global Service Delivery Automation Market Report 2024

Service Delivery Automation Global Market Report 2024 – By Type (IT Process Automation, Business Process Automation), By Component (Software, Services), By User Type (Large Enterprises, Small And Medium Enterprises), By Industry Vertical (BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry) – Market Size, Trends, And Global Forecast 2024-2033

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Service Delivery Automation Market Definition And Segments

Service delivery automation refers to a broad range of technologically assisted human tasks that are integrated into business or IT processes. Service delivery automation is used in achieving multi-dimensional visibility into businesses and helps streamline the service process.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is used to replace repetitive manual tasks, processes, and workflows with automated solutions. It is the automation of IT services, support, and administration into workflows in order to avoid the time and cost involved in manually managing them. The different components include software and services, and involve various user types, such as large enterprises as well as small and medium enterprises. The several industry verticals include BFSI, healthcare, travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

The service delivery automation market covered in this report is segmented –

1) By Type: IT Process Automation, Business Process Automation

2) By Component: Software, Services

3) By User Type: Large Enterprises, Small And Medium Enterprises

4) By Industry Vertical: BFS, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry

The service delivery automation market size has grown exponentially in recent years. It will grow from $7.33 billion in 2023 to $9.45 billion in 2024 at a compound annual growth rate (CAGR) of 28.9%. The growth in the historic period can be attributed to cost reduction and operational efficiency, growing complexity of it environments, need for faster service delivery, expansion of business process outsourcing (BPO), adoption of robotic process automation (RPA).

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $25.11 billion in 2028 at a compound annual growth rate (CAGR) of 27.7%. The growth in the forecast period can be attributed to emphasis on end-to-end process automation, growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, focus on customer experience and personalization. Major trends in the forecast period include hyper automation for comprehensive automation solutions, integration of machine learning for predictive service delivery, adoption of chatbots and virtual assistants, shift towards self-service and autonomous operations, collaboration between humans and automated systems in service delivery.

Automation Solutions Drive The Future Of Service Delivery Automation Market

The growing usage of automation solutions is expected to propel the growth of the service delivery automation market going forward. Automation enables a digitally enabled firm to alter its service delivery and operations, increasing cost savings, accuracy, and productivity scalability. The growing functional benefits of automation solutions for business process automation across various end-user industries such as technology, finance, and others are expected to drive growth in the service delivery automation market. For instance, according to Imaginovation, a US-based premium custom application development company, in 2022, 67% of companies across the world use business process automation solutions that improve end-to-end visibility across different systems, and 24% of companies have started implementing low-code process automation systems and 29% of companies plan to implement low-code process automation software shortly. Therefore, the growing usage of automation solutions is driving the service delivery automation market growth.

Digital Workforce Adoption Powers Service Delivery Automation Market

The growing adoption of a digital workforce is expected to drive the growth of the service delivery automation market. The digital workforce refers to the collaboration of software robots with human workers to complete repetitive jobs using any systematic process, freeing up human workers to work on more valuable projects. A workforce powered by technology can learn and adjust to new tasks and procedures, increasing accuracy and productivity while working continuously around the clock. It boosts customer satisfaction, increases employee productivity, and expands business operations. For instance, in April 2023, according to The Future of Jobs Report 2023 published by the World Economic Forum, a Switzerland-based international non-governmental organization, the technology that firms are most likely to adopt are digital platforms and applications, as 86% of them plan to integrate them into their operations within the next five years. Therefore, the growing adoption of a digital workforce is expected to contribute to the growth of the service delivery automation market.

Major companies operating in the service delivery automation market report are International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Openspan Pvt. Ltd, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE

Finastra And Uipath Join Forces To Redefine Banking With Automation

Product innovations are a key trend gaining popularity in the service delivery automation market. Major companies operating in the service delivery automation market are focused on developing new and innovative solutions to strengthen their position in the market. For instance, in April 2022, UiPath, a US-based software company launched a new Automation as a Service that is available on the Finastra cloud, a UK-based software company, that would be made available to the company's thousands of banks, credit unions, and financial institution clients. Banks that use the UiPath “Automation in a Box” managed service can digitize more quickly, expand their core services, and concentrate more resources on services geared toward their customers. With this solution, UiPath and its partners would be able to design, install, deploy, run, and maintain automated processes with the new service, allowing the banking industry to benefit from automation's power as well as the security and compliance of cloud-based infrastructure from Finastra, a top pure-play provider of financial services software.

Chatbots And Virtual Assistants Join Forces For Enhanced Service Delivery Automation

Major companies operating in the service delivery automation market are focusing on the integration of chatbots and virtual assistants to offer increased capacity and improved services in their organizations. When conducting business, a chatbot provides customer service, and a virtual assistant helps out when implemented sensibly in their daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. Through the XO platform, virtual assistants who automate up to 90% of front-line inquiries are available to Zendesk clients, expediting the customer service process.

Intellibot Joins Forces With Servicenow To Transform Automation

In March 2021, ServiceNow, a US-based software company, acquired Intellibot for an undisclosed amount. With this acquisition, ServiceNow's fundamental workflow capabilities will be enhanced by assisting clients in automating repetitive processes for intelligent, end-to-end automation. ServiceNow plans to integrate Intellibot's capabilities natively into the Now Platform to help customers more easily integrate with both modern and legacy systems. This deal aims to increase customer productivity and support already-existing artificial intelligence (AI) and machine learning (ML) initiatives. Intellibot is an India-based robotic process and service automation (RPA) company.

North America was the largest region in the service delivery automation market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the service delivery automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides service delivery automation market statistics, including service delivery automation industry global market size, regional shares, competitors with a service delivery automation market share, detailed service delivery automation market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. This anomaly detection market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Service Delivery Automation Market Report Scope
Report AttributeDetails
Market Size Value In 2024 $9.45 billion
Revenue Forecast In 2033 $25.11 billion
Growth Rate CAGR of 27.7% from 2024 to 2033
Base Year For Estimation 2023
Actual Estimates/Historical Data 2018-2023
Forecast Period 2024 - 2028 - 2033
Market Representation Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered 1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry
Regional Scope Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope Australia; China; India; Indonesia; Japan; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Austria; Belgium; Denmark; Finland; Ireland; Italy; Netherlands; Norway; Portugal; Spain; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa
Key Companies Profiled International Business Machines Corporation; Xerox Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies; Celaton Ltd; Exilant Technologies Pvt. Ltd; IPsoft Inc; Openspan Pvt. Ltd; Sutherland Global Services Inc; Arago Technology Ltd; Accenture Inc.; UiPath SRL; Softomotive Solutions Ltd.; Thoughtonomy Ltd.; Kofax Inc.; Neptune Intelligence Computer Engineering; Pegasystems Inc.; Redwood Software Inc.; WorkFusion Inc.; EdgeVerve Systems Limited; HCL Technologies Limited; Kryon Systems Ltd.; AutomationEdge; HelpSystems LLC; KPMG International Cooperative; Wipro Limited; Infosys Limited; Tata Consultancy Services Limited; Cognizant Technology Solutions Corporation; Capgemini SE
Customization ScopeRequest for Sample
Pricing And Purchase OptionsExplore Purchase Options

    Table Of Contents

    1. Executive Summary

    2. Service Delivery Automation Market Characteristics

    3. Service Delivery Automation Market Trends And Strategies

    4. Service Delivery Automation Market - Macro Economic Scenario

    4.1. Impact Of High Inflation On the Market

    4.2. Ukraine-Russia War Impact On the Market

    4.3. COVID-19 Impact On the Market

    5. Global Service Delivery Automation Market Size and Growth

    5.1. Global Service Delivery Automation Market Drivers and Restraints

    5.1.1. Drivers Of The Market

    5.1.2. Restraints Of The Market

    5.2. Global Service Delivery Automation Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

    5.3. Global Service Delivery Automation Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

    6. Service Delivery Automation Market Segmentation

    6.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    IT Process Automation

    Business Process Automation

    6.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Software

    Services

    6.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Large Enterprises

    Small And Medium Enterprises

    6.4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    BFSI

    Healthcare

    Travel

    Hospitality And Leisure

    It And Telecom

    Manufacturing

    Transport And Logistics

    Retail

    Others Vertical Industry

    7. Service Delivery Automation Market Regional And Country Analysis

    7.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    7.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8. Asia-Pacific Service Delivery Automation Market

    8.1. Asia-Pacific Service Delivery Automation Market Overview

    Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

    8.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.3. Asia-Pacific Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.4. Asia-Pacific Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    9. China Service Delivery Automation Market

    9.1. China Service Delivery Automation Market Overview

    9.2. China Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.3. China Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.4. China Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    10. India Service Delivery Automation Market

    10.1. India Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.2. India Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.3. India Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11. Japan Service Delivery Automation Market

    11.1. Japan Service Delivery Automation Market Overview

    11.2. Japan Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.3. Japan Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.4. Japan Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12. Australia Service Delivery Automation Market

    12.1. Australia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.2. Australia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.3. Australia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13. Indonesia Service Delivery Automation Market

    13.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.2. Indonesia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.3. Indonesia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14. South Korea Service Delivery Automation Market

    14.1. South Korea Service Delivery Automation Market Overview

    14.2. South Korea Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.3. South Korea Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.4. South Korea Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15. Western Europe Service Delivery Automation Market

    15.1. Western Europe Service Delivery Automation Market Overview

    15.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.3. Western Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.4. Western Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16. UK Service Delivery Automation Market

    16.1. UK Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.2. UK Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.3. UK Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17. Germany Service Delivery Automation Market

    17.1. Germany Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.2. Germany Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.3. Germany Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18. France Service Delivery Automation Market

    18.5. France Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.6. France Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.7. France Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19. Italy Service Delivery Automation Market

    19.9. Italy Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.10. Italy Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.11. Italy Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20. Spain Service Delivery Automation Market

    20.13. Spain Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.14. Spain Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.15. Spain Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21. Eastern Europe Service Delivery Automation Market

    21.1. Eastern Europe Service Delivery Automation Market Overview

    21.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.3. Eastern Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.4. Eastern Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22. Russia Service Delivery Automation Market

    22.1. Russia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.2. Russia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.3. Russia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23. North America Service Delivery Automation Market

    23.1. North America Service Delivery Automation Market Overview

    23.2. North America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.3. North America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.4. North America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24. USA Service Delivery Automation Market

    24.1. USA Service Delivery Automation Market Overview

    24.2. USA Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.3. USA Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.4. USA Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25. Canada Service Delivery Automation Market

    25.1. Canada Service Delivery Automation Market Overview

    25.2. Canada Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.3. Canada Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.4. Canada Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26. South America Service Delivery Automation Market

    26.1. South America Service Delivery Automation Market Overview

    26.2. South America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.3. South America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.4. South America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27. Brazil Service Delivery Automation Market

    27.1. Brazil Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.2. Brazil Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.3. Brazil Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28. Middle East Service Delivery Automation Market

    28.1. Middle East Service Delivery Automation Market Overview

    28.2. Middle East Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.3. Middle East Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.4. Middle East Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29. Africa Service Delivery Automation Market

    29.1. Africa Service Delivery Automation Market Overview

    29.2. Africa Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.3. Africa Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.4. Africa Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    30. Service Delivery Automation Market Competitive Landscape And Company Profiles

    30.1. Service Delivery Automation Market Competitive Landscape

    30.2. Service Delivery Automation Market Company Profiles

    30.2.1. International Business Machines Corporation

    30.2.1.1. Overview

    30.2.1.2. Products and Services

    30.2.1.3. Strategy

    30.2.1.4. Financial Performance

    30.2.2. Xerox Corporation

    30.2.2.1. Overview

    30.2.2.2. Products and Services

    30.2.2.3. Strategy

    30.2.2.4. Financial Performance

    30.2.3. Blue Prism Group PLC

    30.2.3.1. Overview

    30.2.3.2. Products and Services

    30.2.3.3. Strategy

    30.2.3.4. Financial Performance

    30.2.4. Automation Anywhere Inc.

    30.2.4.1. Overview

    30.2.4.2. Products and Services

    30.2.4.3. Strategy

    30.2.4.4. Financial Performance

    30.2.5. CA Technologies

    30.2.5.1. Overview

    30.2.5.2. Products and Services

    30.2.5.3. Strategy

    30.2.5.4. Financial Performance

    31. Global Service Delivery Automation Market Competitive Benchmarking

    32. Global Service Delivery Automation Market Competitive Dashboard

    33. Key Mergers And Acquisitions In The Service Delivery Automation Market

    34. Service Delivery Automation Market Future Outlook and Potential Analysis

    34.1 Service Delivery Automation Market In 2028 - Countries Offering Most New Opportunities

    34.2 Service Delivery Automation Market In 2028 - Segments Offering Most New Opportunities

    34.3 Service Delivery Automation Market In 2028 - Growth Strategies

    34.3.1 Market Trend Based Strategies

    34.3.2 Competitor Strategies

    35. Appendix

    35.1. Abbreviations

    35.2. Currencies

    35.3. Historic And Forecast Inflation Rates

    35.4. Research Inquiries

    35.5. The Business Research Company

    35.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Table 3: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 4: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 5: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 6: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 7: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 8: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 9: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 10: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 11: Asia-Pacific, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 12: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 13: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 14: China, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 15: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 16: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 17: India, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 18: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 19: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 20: Japan, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 21: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 22: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 23: Australia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 24: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 25: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 26: Indonesia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 27: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 28: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 29: South Korea, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 30: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 31: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 32: Western Europe, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 33: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 34: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 35: UK, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 36: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 37: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 38: Germany, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 39: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 40: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 41: France, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 42: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 43: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 44: Italy, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 45: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 46: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 47: Spain, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 48: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 49: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 50: Eastern Europe, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 51: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 52: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 53: Russia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 54: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 55: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 56: North America, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 57: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 58: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 59: USA, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 60: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 61: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 62: Canada, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 63: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 64: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 65: South America, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 66: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 67: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 68: Brazil, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 69: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 70: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 71: Middle East, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 72: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 73: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 74: Africa, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 75: International Business Machines Corporation Financial Performance
  • Table 76: Xerox Corporation Financial Performance
  • Table 77: Blue Prism Group PLC Financial Performance
  • Table 78: Automation Anywhere Inc. Financial Performance
  • Table 79: CA Technologies Financial Performance

List Of Figures

    Figure 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Figure 3: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 4: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 5: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 6: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 7: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 8: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 9: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 10: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 11: Asia-Pacific, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 12: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 13: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 14: China, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 15: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 16: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 17: India, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 18: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 19: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 20: Japan, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 21: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 22: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 23: Australia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 24: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 25: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 26: Indonesia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 27: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 28: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 29: South Korea, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 30: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 31: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 32: Western Europe, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 33: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 34: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 35: UK, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 36: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 37: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 38: Germany, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 39: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 40: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 41: France, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 42: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 43: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 44: Italy, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 45: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 46: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 47: Spain, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 48: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 49: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 50: Eastern Europe, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 51: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 52: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 53: Russia, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 54: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 55: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 56: North America, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 57: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 58: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 59: USA, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 60: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 61: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 62: Canada, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 63: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 64: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 65: South America, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 66: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 67: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 68: Brazil, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 69: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 70: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 71: Middle East, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 72: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 73: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 74: Africa, Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 75: International Business Machines Corporation Financial Performance
  • Figure 76: Xerox Corporation Financial Performance
  • Figure 77: Blue Prism Group PLC Financial Performance
  • Figure 78: Automation Anywhere Inc. Financial Performance
  • Figure 79: CA Technologies Financial Performance
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Frequently Asked Questions

What is the definition of the service delivery automation market?

Service delivery automation refers to a broad range of technologically assisted human tasks that are integrated into business or IT processes. Service delivery automation is used in achieving multi-dimensional visibility into businesses and helps streamline the service process. For further insights on the shale gas market, request a sample here

How will the service delivery automation market drivers and restraints affect the service delivery automation market dynamics? What forces will shape the service delivery automation industry going forward?

The service delivery automation market major growth driver - automation solutions drive the future of service delivery automation market. For further insights on the shale gas market, request a sample here

What is the forecast market size or the forecast market value of the service delivery automation market ?

The service delivery automation market size has grown exponentially in recent years. It will grow from $7.33 billion in 2023 to $9.45 billion in 2024 at a compound annual growth rate (CAGR) of 28.9%. The growth in the historic period can be attributed to cost reduction and operational efficiency, growing complexity of it environments, need for faster service delivery, expansion of business process outsourcing (bpo), adoption of robotic process automation (rpa). The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $25.11 billion in 2028 at a compound annual growth rate (CAGR) of 27.7%. The growth in the forecast period can be attributed to emphasis on end-to-end process automation, growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, focus on customer experience and personalization. Major trends in the forecast period include hyperautomation for comprehensive automation solutions, integration of machine learning for predictive service delivery, adoption of chatbots and virtual assistants, shift towards self-service and autonomous operations, collaboration between humans and automated systems in service delivery. For further insights on the shale gas market, request a sample here

How is the service delivery automation market segmented?

The service delivery automation market is segmentedThe service delivery automation market covered in this report is segmented –
1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: Bfsi, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical IndustryFor further insights on the shale gas market,
request a sample here

Which region has the largest share of the service delivery automation market? What are the other regions covered in the report?

North America was the largest region in the service delivery automation market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa For further insights on the shale gas market, request a sample here.

Who are the major players in the service delivery automation market?

Major companies operating in the service delivery automation market report are International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Openspan Pvt. Ltd, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE For further insights on the shale gas market, request a sample here.

What are the key trends in the service delivery automation market?

Major trend in the service delivery automation market - finastra and uipath join forces to redefine banking with automation. For further insights on the shale gas market, request a sample here.

What are the major opportunities in the service delivery automation market? What are the strategies for the service delivery automation market?

For detailed insights on the major opportunities and strategies in the service delivery automation market, request a sample here.

How does the service delivery automation market relate to the overall economy and other similar markets?

For detailed insights on service delivery automation market's relation to the overall economy and other similar markets, request a sample here.

What are the latest mergers and acquisitions in the service delivery automation industry?

For detailed insights on the mergers and acquisitions in the service delivery automation industry, request a sample here.

What are the key dynamics influencing the service delivery automation market growth? SWOT analysis of the service delivery automation market.

For detailed insights on the key dynamics influencing the service delivery automation market growth and SWOT analysis of the service delivery automation industry, request a sample here.