Service Delivery Automation Market Report 2026
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Published : February 2026

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Service Delivery Automation Market Report 2026

Global Outlook – By Type (IT Process Automation, Business Process Automation), By Component (Software, Services), By User Type (Large Enterprises, Small And Medium Enterprises), By Industry Vertical (BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Other Vertical Industries) – Market Size, Trends, Strategies, and Forecast to 2035

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

Service Delivery Automation Market Overview

• Service Delivery Automation market size has reached to $11.78 billion in 2025

• Expected to grow to $40.16 billion in 2030 at a compound annual growth rate (CAGR) of 27.6%

• Growth Driver: Digital Workforce Adoption Powers Service Delivery Automation Market

• Market Trend: Chatbots And Virtual Assistants Join Forces For Enhanced Service Delivery Automation

North America was the largest region in 2025 and Asia-Pacific is the fastest growing region.

What Is Covered Under Service Delivery Automation Market?

Service delivery automation refers to a broad range of technologically assisted human tasks that are integrated into business or IT processes. Service delivery automation is used in achieving multi-dimensional visibility into businesses and helps streamline the service process.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is used to replace repetitive manual tasks, processes, and workflows with automated solutions. It is the automation of IT services, support, and administration into workflows in order to avoid the time and cost involved in manually managing them. The different components include software and services, and involve various user types, such as large enterprises as well as small and medium enterprises. The several industry verticals include BFSI, healthcare, travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

Service Delivery Automation market report bar graph

What Is The Service Delivery Automation Market Size and Share 2026?

The service delivery automation market size has grown exponentially in recent years. It will grow from $11.78 billion in 2025 to $15.15 billion in 2026 at a compound annual growth rate (CAGR) of 28.6%. The growth in the historic period can be attributed to rising enterprise it complexity, increasing demand for operational efficiency, growing adoption of cloud-based enterprise systems, expansion of shared service models, rising reliance on digital service delivery.

What Is The Service Delivery Automation Market Growth Forecast?

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $40.16 billion in 2030 at a compound annual growth rate (CAGR) of 27.6%. The growth in the forecast period can be attributed to increasing adoption of hyperautomation strategies, growing demand for ai-enabled service optimization, expansion of automation adoption among SMEs, rising focus on cost-efficient service operations, increasing investments in intelligent enterprise platforms. Major trends in the forecast period include increasing adoption of end-to-end service automation platforms, rising deployment of intelligent workflow orchestration tools, growing integration of it and business process automation, expansion of self-healing and predictive service operations, enhanced focus on real-time service visibility.

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Global Service Delivery Automation Market Segmentation

1) By Type: IT Process Automation, Business Process Automation

2) By Component: Software, Services

3) By User Type: Large Enterprises, Small And Medium Enterprises

4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Other Vertical Industries

Subsegments:

1) By IT Process Automation: Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation

2) By Business Process Automation: Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation

What Is The Driver Of The Service Delivery Automation Market?

The growing adoption of a digital workforce is expected to drive the growth of the service delivery automation market. The digital workforce refers to the collaboration of software robots with human workers to complete repetitive jobs using any systematic process, freeing up human workers to work on more valuable projects. A workforce powered by technology can learn and adjust to new tasks and procedures, increasing accuracy and productivity while working continuously around the clock. It boosts customer satisfaction, increases employee productivity, and expands business operations. For instance, in May 2023, according to The Future of Jobs Report 2023 published by the World Economic Forum, a Switzerland-based international non-governmental organization, the technology that firms are most likely to adopt are digital platforms and applications, as 86% of them plan to integrate them into their operations within the next five years. Therefore, the growing adoption of a digital workforce is expected to contribute to the growth of the service delivery automation industry.

Key Players In The Global Service Delivery Automation Market

Major companies operating in the service delivery automation market are International Business Machines Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies; Celaton Ltd; Exilant Technologies Pvt. Ltd; IPsoft Inc; Sutherland Global Services Inc; Arago Technology Ltd; Accenture Inc.; UiPath SRL; Softomotive Solutions Ltd.; Kofax Inc.; Pegasystems Inc.; Redwood Software Inc.; WorkFusion Inc.; EdgeVerve Systems Limited; HCL Technologies Limited; Kryon Systems Ltd.; AutomationEdge; HelpSystems LLC; Wipro Limited; Infosys Limited; Tata Consultancy Services Limited; Cognizant Technology Solutions Corporation; Capgemini SE

Global Service Delivery Automation Market Trends and Insights

Major companies operating in the service delivery automation market are focusing on the integration of chatbots and virtual assistants to offer increased capacity and improved services in their organizations. When conducting business, a chatbot provides customer service, and a virtual assistant helps out when implemented sensibly in their daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. Through the XO platform, virtual assistants who automate up to 90% of front-line inquiries are available to Zendesk clients, expediting the customer service process.

Need data on a specific region in this market?

What Are Latest Mergers And Acquisitions In The Service Delivery Automation Market?

In March 2024, Zendesk, a US-based technology company, acquired Ultimate for an undisclosed amount. Zendesk's acquisition aims to enhance its AI capabilities, providing a more comprehensive customer experience (CX) solution that integrates advanced AI agents with human support, enabling businesses to deliver faster and more effective customer service. Ultimate is a Germany-based Service Automation Provider that specializes in customer support automation.

Regional Insights

North America was the largest region in the service delivery automation market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in this market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in this market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain

What Defines the Service Delivery Automation Market?

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What Key Data and Analysis Are Included in the Service Delivery Automation Market Report 2026?

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides market statistics, including industry global market size, regional shares, competitors with the market share, detailed market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. The market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.

Author : Abdul Wasay

Service Delivery Automation Market Report Forecast Analysis

Report AttributeDetails
Market Size Value In 2026 $15.15 billion
Revenue Forecast In 2035 $40.16 billion
Growth Rate CAGR of 28.6% from 2026 to 2035
Base Year For Estimation 2025
Actual Estimates/Historical Data 2020-2025
Forecast Period 2026 - 2030 - 2035
Market Representation Revenue in USD Billion and CAGR from 2026 to 2035
Segments Covered Type, Component, User Type, Industry Vertical
Regional Scope Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope The countries covered in the report are Australia, Brazil, China, France, Germany, India, ...
Key Companies Profiled International Business Machines Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies; Celaton Ltd; Exilant Technologies Pvt. Ltd; IPsoft Inc; Sutherland Global Services Inc; Arago Technology Ltd; Accenture Inc.; UiPath SRL; Softomotive Solutions Ltd.; Kofax Inc.; Pegasystems Inc.; Redwood Software Inc.; WorkFusion Inc.; EdgeVerve Systems Limited; HCL Technologies Limited; Kryon Systems Ltd.; AutomationEdge; HelpSystems LLC; Wipro Limited; Infosys Limited; Tata Consultancy Services Limited; Cognizant Technology Solutions Corporation; Capgemini SE
Customization ScopeRequest for Customization
Pricing And Purchase OptionsExplore Purchase Options

Table Of Contents

1. Executive Summary

1.1. Key Market Insights (2020-2035)

1.2. Visual Dashboard: Market Size, Growth Rate, Hotspots

1.3. Major Factors Driving the Market

1.4. Top Three Trends Shaping the Market

2. Service Delivery Automation Market Characteristics

2.1. Market Definition & Scope

2.2. Market Segmentations

2.3. Overview of Key Products and Services

2.4. Global Service Delivery Automation Market Attractiveness Scoring And Analysis

2.4.1. Overview of Market Attractiveness Framework

2.4.2. Quantitative Scoring Methodology

2.4.3. Factor-Wise Evaluation

Growth Potential Analysis, Competitive Dynamics Assessment, Strategic Fit Assessment And Risk Profile Evaluation

2.4.4. Market Attractiveness Scoring and Interpretation

2.4.5. Strategic Implications and Recommendations

3. Service Delivery Automation Market Supply Chain Analysis

3.1. Overview of the Supply Chain and Ecosystem

3.2. List Of Key Raw Materials, Resources & Suppliers

3.3. List Of Major Distributors and Channel Partners

3.4. List Of Major End Users

4. Global Service Delivery Automation Market Trends And Strategies

4.1. Key Technologies & Future Trends

4.1.1 Artificial Intelligence & Autonomous Intelligence

4.1.2 Digitalization, Cloud, Big Data & Cybersecurity

4.1.3 Industry 4.0 & Intelligent Manufacturing

4.1.4 Internet Of Things (Iot), Smart Infrastructure & Connected Ecosystems

4.1.5 Fintech, Blockchain, Regtech & Digital Finance

4.2. Major Trends

4.2.1 Increasing Adoption Of End-To-End Service Automation Platforms

4.2.2 Rising Deployment Of Intelligent Workflow Orchestration Tools

4.2.3 Growing Integration Of It And Business Process Automation

4.2.4 Expansion Of Self-Healing And Predictive Service Operations

4.2.5 Enhanced Focus On Real-Time Service Visibility

5. Service Delivery Automation Market Analysis Of End Use Industries

5.1 Large Enterprises

5.2 Small And Medium Enterprises

5.3 Bfsi Institutions

5.4 It And Telecom Companies

5.5 Manufacturing Enterprises

6. Service Delivery Automation Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, Supply Chain Impact from Tariff War & Trade Protectionism, And Covid And Recovery On The Market

7. Global Service Delivery Automation Strategic Analysis Framework, Current Market Size, Market Comparisons And Growth Rate Analysis

7.1. Global Service Delivery Automation PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)

7.2. Global Service Delivery Automation Market Size, Comparisons And Growth Rate Analysis

7.3. Global Service Delivery Automation Historic Market Size and Growth, 2020 - 2025, Value ($ Billion)

7.4. Global Service Delivery Automation Forecast Market Size and Growth, 2025 - 2030, 2035F, Value ($ Billion)

8. Global Service Delivery Automation Total Addressable Market (TAM) Analysis for the Market

8.1. Definition and Scope of Total Addressable Market (TAM)

8.2. Methodology and Assumptions

8.3. Global Total Addressable Market (TAM) Estimation

8.4. TAM vs. Current Market Size Analysis

8.5. Strategic Insights and Growth Opportunities from TAM Analysis

9. Service Delivery Automation Market Segmentation

9.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

IT Process Automation, Business Process Automation

9.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Software, Services

9.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Large Enterprises, Small And Medium Enterprises

9.4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Other Vertical Industries

9.5. Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation

9.6. Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation

10. Service Delivery Automation Market, Industry Metrics By Country

10.1. Global Service Delivery Automation Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $

10.2. Global Service Delivery Automation Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $

11. Service Delivery Automation Market Regional And Country Analysis

11.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

11.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

12. Asia-Pacific Service Delivery Automation Market

12.1. Asia-Pacific Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

12.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

13. China Service Delivery Automation Market

13.1. China Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

13.2. China Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

14. India Service Delivery Automation Market

14.1. India Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

15. Japan Service Delivery Automation Market

15.1. Japan Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

15.2. Japan Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

16. Australia Service Delivery Automation Market

16.1. Australia Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

17. Indonesia Service Delivery Automation Market

17.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

18. South Korea Service Delivery Automation Market

18.1. South Korea Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

18.2. South Korea Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

19. Taiwan Service Delivery Automation Market

19.1. Taiwan Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

19.2. Taiwan Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

20. South East Asia Service Delivery Automation Market

20.1. South East Asia Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

20.2. South East Asia Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

21. Western Europe Service Delivery Automation Market

21.1. Western Europe Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

21.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

22. UK Service Delivery Automation Market

22.1. UK Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

23. Germany Service Delivery Automation Market

23.1. Germany Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

24. France Service Delivery Automation Market

24.1. France Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

25. Italy Service Delivery Automation Market

25.1. Italy Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

26. Spain Service Delivery Automation Market

26.1. Spain Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

27. Eastern Europe Service Delivery Automation Market

27.1. Eastern Europe Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

27.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

28. Russia Service Delivery Automation Market

28.1. Russia Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

29. North America Service Delivery Automation Market

29.1. North America Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

29.2. North America Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

30. USA Service Delivery Automation Market

30.1. USA Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

30.2. USA Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

31. Canada Service Delivery Automation Market

31.1. Canada Service Delivery Automation Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

31.2. Canada Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

32. South America Service Delivery Automation Market

32.1. South America Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

32.2. South America Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

33. Brazil Service Delivery Automation Market

33.1. Brazil Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

34. Middle East Service Delivery Automation Market

34.1. Middle East Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

34.2. Middle East Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

35. Africa Service Delivery Automation Market

35.1. Africa Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

35.2. Africa Service Delivery Automation Market, Segmentation By Type, Segmentation By Component, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

36. Service Delivery Automation Market Regulatory and Investment Landscape

37. Service Delivery Automation Market Competitive Landscape And Company Profiles

37.1. Service Delivery Automation Market Competitive Landscape And Market Share 2024

37.1.1. Top 10 Companies (Ranked by revenue/share)

37.2. Service Delivery Automation Market - Company Scoring Matrix

37.2.1. Market Revenues

37.2.2. Product Innovation Score

37.2.3. Brand Recognition

37.3. Service Delivery Automation Market Company Profiles

37.3.1. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis

37.3.2. Blue Prism Group PLC Overview, Products and Services, Strategy and Financial Analysis

37.3.3. Automation Anywhere Inc. Overview, Products and Services, Strategy and Financial Analysis

37.3.4. CA Technologies Overview, Products and Services, Strategy and Financial Analysis

37.3.5. Celaton Ltd Overview, Products and Services, Strategy and Financial Analysis

38. Service Delivery Automation Market Other Major And Innovative Companies

Exilant Technologies Pvt. Ltd, IPsoft Inc, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Kofax Inc., Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge

39. Global Service Delivery Automation Market Competitive Benchmarking And Dashboard

40. Key Mergers And Acquisitions In The Service Delivery Automation Market

41. Service Delivery Automation Market High Potential Countries, Segments and Strategies

41.1. Service Delivery Automation Market In 2030 - Countries Offering Most New Opportunities

41.2. Service Delivery Automation Market In 2030 - Segments Offering Most New Opportunities

41.3. Service Delivery Automation Market In 2030 - Growth Strategies

41.3.1. Market Trend Based Strategies

41.3.2. Competitor Strategies

42. Appendix

42.1. Abbreviations

42.2. Currencies

42.3. Historic And Forecast Inflation Rates

42.4. Research Inquiries

42.5. The Business Research Company

42.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Service Delivery Automation Market, Overview Of Key Products - Product Examples
  • Table 2: Global Service Delivery Automation Market Attractiveness, Factor-Wise Evaluation
  • Table 3: Global Service Delivery Automation Market, Supply Chain Analysis
  • Table 4: Global Service Delivery Automation Market, Major Raw Material Providers
  • Table 5: Global Service Delivery Automation Market, Major Resource Providers
  • Table 6: Global Service Delivery Automation Market, Major Manufacturers (Suppliers)
  • Table 7: Global Service Delivery Automation Market, Major Distributors And Channel Partners
  • Table 8: Global Service Delivery Automation Market, Key Technologies & Future Trends
  • Table 9: Global Service Delivery Automation Market, Major Trends
  • Table 10: Global Service Delivery Automation Market, Major End Users
  • Table 11: Global Service Delivery Automation Market, PESTEL (Political, Economic, Social, Technology, Environmental and Legal) Analysis
  • Table 12: Global Service Delivery Automation Historic Market Growth, 2020-2025, $ Billion
  • Table 13: Global Service Delivery Automation Forecast Market Growth, 2025-2030F, 2035F, $ Billion
  • Table 14: Global Service Delivery Automation Market - TAM, US$ Billion, 2025
  • Table 15: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 16: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 17: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 18: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 19: Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 20: Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 21: Global Service Delivery Automation Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Table 22: Global Service Delivery Automation Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Table 23: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 24: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 25: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 26: Asia-Pacific, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 27: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 28: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 29: China, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 30: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 31: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 32: India, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 33: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 34: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 35: Japan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 36: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 37: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 38: Australia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 39: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 40: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 41: Indonesia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 42: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 43: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 44: South Korea, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 45: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 46: Taiwan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 47: Taiwan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 48: Taiwan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 49: South East Asia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 50: South East Asia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 51: South East Asia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 52: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 53: Western Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 54: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 55: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 56: UK, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 57: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 58: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 59: Germany, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 60: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 61: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 62: France, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 63: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 64: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 65: Italy, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 66: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 67: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 68: Spain, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 69: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 70: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 71: Eastern Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 72: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 73: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 74: Russia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 75: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 76: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 77: North America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 78: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 79: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 80: USA, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 81: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 82: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 83: Canada, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 84: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 85: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 86: South America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 87: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 88: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 89: Brazil, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 90: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 91: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 92: Middle East, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 93: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 94: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 95: Africa, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 96: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 97: Global Service Delivery Automation Key Competitor Estimated Market Shares, 2024, Percentage (%)
  • Table 98: Global Service Delivery Automation Market - Company Scoring Matrix
  • Table 99: International Business Machines Corporation Financial Performance
  • Table 100: Blue Prism Group PLC Financial Performance
  • Table 101: Automation Anywhere Inc. Financial Performance
  • Table 102: CA Technologies Financial Performance
  • Table 103: Celaton Ltd Financial Performance
  • Table 104: Global Service Delivery Automation Market, Competitive Benchmarking (In USD Billions)
  • Table 105: Global Service Delivery Automation Market, Competitive Dashboard
  • Table 106: Global Service Delivery Automation Market Size Gain ($ Billion), 2025 – 2030 By Country
  • Table 107: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By Type, 2025 – 2030
  • Table 108: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By Component, 2025 – 2030
  • Table 109: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By User Type, 2025 – 2030

List Of Figures

    Figure 1: Global Service Delivery Automation Market, Overview Of Key Products - Product Examples
  • Figure 2: Global Service Delivery Automation Market Attractiveness, Factor-Wise Evaluation
  • Figure 3: Global Service Delivery Automation Market, Supply Chain Analysis
  • Figure 4: Global Service Delivery Automation Market, Major Raw Material Providers
  • Figure 5: Global Service Delivery Automation Market, Major Resource Providers
  • Figure 6: Global Service Delivery Automation Market, Major Manufacturers (Suppliers)
  • Figure 7: Global Service Delivery Automation Market, Major Distributors And Channel Partners
  • Figure 8: Global Service Delivery Automation Market, Key Technologies & Future Trends
  • Figure 9: Global Service Delivery Automation Market, Major Trends
  • Figure 10: Global Service Delivery Automation Market, Major End Users
  • Figure 11: Global Service Delivery Automation Market, PESTEL (Political, Economic, Social, Technology, Environmental and Legal) Analysis
  • Figure 12: Global Service Delivery Automation Historic Market Growth, 2020-2025, $ Billion
  • Figure 13: Global Service Delivery Automation Forecast Market Growth, 2025-2030F, 2035F, $ Billion
  • Figure 14: Global Service Delivery Automation Market - TAM, US$ Billion, 2025
  • Figure 15: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 16: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 17: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 18: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 19: Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 20: Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 21: Global Service Delivery Automation Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Figure 22: Global Service Delivery Automation Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Figure 23: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 24: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 25: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 26: Asia-Pacific, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 27: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 28: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 29: China, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 30: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 31: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 32: India, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 33: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 34: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 35: Japan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 36: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 37: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 38: Australia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 39: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 40: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 41: Indonesia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 42: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 43: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 44: South Korea, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 45: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 46: Taiwan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 47: Taiwan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 48: Taiwan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 49: South East Asia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 50: South East Asia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 51: South East Asia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 52: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 53: Western Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 54: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 55: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 56: UK, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 57: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 58: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 59: Germany, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 60: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 61: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 62: France, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 63: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 64: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 65: Italy, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 66: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 67: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 68: Spain, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 69: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 70: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 71: Eastern Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 72: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 73: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 74: Russia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 75: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 76: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 77: North America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 78: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 79: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 80: USA, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 81: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 82: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 83: Canada, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 84: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 85: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 86: South America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 87: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 88: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 89: Brazil, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 90: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 91: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 92: Middle East, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 93: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 94: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 95: Africa, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 96: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 97: Global Service Delivery Automation Key Competitor Estimated Market Shares, 2024, Percentage (%)
  • Figure 98: Global Service Delivery Automation Market - Company Scoring Matrix
  • Figure 99: International Business Machines Corporation Financial Performance
  • Figure 100: Blue Prism Group PLC Financial Performance
  • Figure 101: Automation Anywhere Inc. Financial Performance
  • Figure 102: CA Technologies Financial Performance
  • Figure 103: Celaton Ltd Financial Performance
  • Figure 104: Global Service Delivery Automation Market, Competitive Benchmarking (In USD Billions)
  • Figure 105: Global Service Delivery Automation Market, Competitive Dashboard
  • Figure 106: Global Service Delivery Automation Market Size Gain ($ Billion), 2025 – 2030 By Country
  • Figure 107: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By Type, 2025 – 2030
  • Figure 108: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By Component, 2025 – 2030
  • Figure 109: Global, Service Delivery Automation Market Size Gain ($ Billion), Segmentation By User Type, 2025 – 2030

Frequently Asked Questions

The Service Delivery Automation Market Report 2026 market was valued at $11.78 billion in 2025, increased to $15.15 billion in 2026, and is projected to reach $40.16 billion by 2030. request a sample here

The expected CAGR for the Service Delivery Automation Market Report 2026 market during the forecast period 2025–2030 is 27.6%. request a sample here

Major growth driver of the market includes: Digital Workforce Adoption Powers Service Delivery Automation Market in the Service Delivery Automation Market Report 2026 market. For further insights on this market, request a sample here

The service delivery automation market covered in this report is segmented –
1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Other Vertical Industries Subsegments:
1) By IT Process Automation: Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation
2) By Business Process Automation: Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation
request a sample here

Major trend in this market includes: Chatbots And Virtual Assistants Join Forces For Enhanced Service Delivery Automation For further insights on this market, request a sample here.

Major companies operating in the Service Delivery Automation Market Report 2026 market are Major companies operating in the service delivery automation market are International Business Machines Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies; Celaton Ltd; Exilant Technologies Pvt. Ltd; IPsoft Inc; Sutherland Global Services Inc; Arago Technology Ltd; Accenture Inc.; UiPath SRL; Softomotive Solutions Ltd.; Kofax Inc.; Pegasystems Inc.; Redwood Software Inc.; WorkFusion Inc.; EdgeVerve Systems Limited; HCL Technologies Limited; Kryon Systems Ltd.; AutomationEdge; HelpSystems LLC; Wipro Limited; Infosys Limited; Tata Consultancy Services Limited; Cognizant Technology Solutions Corporation; Capgemini SE request a sample here.

North America was the largest region in the service delivery automation market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. request a sample here.

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