The Debt Collection Agencies Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The market size of debt collection agencies has been consistently expanding in the past few years. It is projected to increase from $29.35 billion in 2024 to $30.38 billion in 2025, marking a compound annual growth rate (CAGR) of 3.5%.
The Debt Collection Agencies Global Market is projected to reach a market size of $34.51 billion in 2029, with a compound annual growth rate (CAGR) of 3.2%.
Download Your Free Sample of the 2025 Debt Collection Agencies Market Report and Uncover Key Trends Now!The key drivers in the debt collection agencies market are:
• Growth of digital commerce
• Increased lending by financial institutions
• Rising credit card usage
• International debt recovery initiatives
The debt collection agencies market covered in this report is segmented –
1) By Agency Type: First-Party Agencies, Third-Party Agencies, Sale Of Debts
2) By Debt Type: Bad Debt, Early Out Debt
3) By Application: Financial Services, Healthcare, Student Loans, Government, Retail, Telecom And Utility, Mortgage, Other Applications
Subsegments:
1) By First-Party Agencies: In-House Debt Recovery Services, Early-Stage Debt Collection, Customer Relationship Management (CRM)-Integrated Collections, Automated Payment Reminders, Legal And Compliance Support
2) By Third-Party Agencies: Contingency-Based Collection Services, Fixed-Fee Collection Services, Skip Tracing And Debtor Location Services, Credit Bureau Reporting Services, Litigation And Legal Collection Services
3) By Sale Of Debts: Bulk Debt Portfolio Sales, Distressed Debt Sales, Secured Vs. Unsecured Debt Sales, Debt Buying For Resale, International Debt Purchasing
The key trends in the debt collection agencies market are:
• Advanced workflow automation is an emerging trend in the debt collection industries.
• The integration of artificial intelligence and machine learning in debt collection strategies is becoming increasingly prevalent.
• Technological advancements are influencing the future of the market, including the adoption of advanced tracking systems.
• The use of cloud computing technology in managing debt collection is growing.
Major players in the debt collection agencies market are:
• Bertelsmann SE & Co. KGaA
• Experian plc
• Atradius Collections B.V.
• Alorica Inc.
• Intrum AB
• Midland Credit Management Inc.
• Encore Capital Group Inc.
• PRA Group Inc.
• Transworld Systems Inc.
• Altus Group Limited
• KRUK Group
• Lowell Financial Ltd.
• IC System Inc.
• CBE Group Inc.
• Convergent Outsourcing Solutions Inc.
• Link Financial Outsourcing Ltd.
• Asta Funding Inc.
• coeo Inkasso GmbH
• EOS Group Inc.
• Bierens Incasso Advocaten N.V.
• Prestige Services Inc.
North America was the largest region in the debt collection agencies market in 2024