The Enterprise Feedback Management Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The market size of the enterprise feedback management has seen substantial growth in recent years. It was valued at $1.88 billion in 2024, and it's projected to increase to $2.15 billion in 2025, with a compound annual growth rate (CAGR) of 14.1%.
The Enterprise Feedback Management Global Market is projected to reach a size of $3.62 billion in 2029, growing at a compound annual growth rate (CAGR) of 13.9%.
Download Your Free Sample of the 2025 Enterprise Feedback Management Market Report and Uncover Key Trends Now!The key drivers in the enterprise feedback management market are:
• Rising digital transformation initiatives
• Growing demand for personalized customer experience
• Increasing use of online surveys and digital feedback tools
• Rising influence of social media in brand feedback loops
The enterprise feedback management market covered in this report is segmented –
1) By Component Type: Software, Services
2) By Deployment Type: Cloud-Based Enterprise Feedback Management Platforms, On-Premises Enterprise Feedback Management Platforms
3) By Organization Size: Small And Medium-Sized Enterprises, Large Enterprises
4) By End-User: Retail, Banking, Financial Services, And Insurance, Healthcare, Internet Of Things And Telecommunications, Manufacturing, Government, Other End-Users
The key trends in the enterprise feedback management market are:
• Developing predictive feedback models is an emerging trend.
• Integrating with customer relationship management and enterprise resource planning systems is becoming more common.
• There are innovations occurring in survey personalization.
• The development of mobile-first feedback design is a significant trend.
• Establishing employee feedback loops is a future trend.
Major players in the enterprise feedback management market are:
• International Business Machines Corporation
• SAS Institute Inc.
• Ipsos SA
• NICE Ltd
• Qualtrics
• Verint Systems Inc.
• Contentsquare
• Trustpilot Group plc
• STG Partners LLC
• Madison Dearborn Partners
• Service Management Group
• QuestionPro
• Thoma Bravo LP
• CustomerGauge
• MirrorWave Pty Ltd
• Mopinion BV
• Zonka Feedback
• UserVoice Inc.
• Survicate Sp. z o.o.
• Sogolytics
North America was the largest region in the enterprise feedback management market in 2024