The Proactive Services Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The market size of proactive services has been expanding rapidly in the past few years. It was projected to rise from $6.29 billion in 2024 to $7.55 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 20.1%. The historical growth trend in the Proactive Services market shows significant expansion.
By 2029, the Proactive Services market size is predicted to reach $16.42 billion, growing at a compound annual growth rate (CAGR) of 21.4%.
Download Your Free Sample of the 2025 Proactive Services Market Report and Uncover Key Trends Now!The key drivers in the proactive services market are:
• Rising efforts towards enterprise digitization
• Increased demand for proactive network management
• Growth in focus on proactive data governance
• Advancements in proactive monitoring tools
The proactive services market covered in this report is segmented –
1) By Service: Design And Consulting, Managed Services, Technical Support
2) By Technology: Big Data Analytics, Artificial Intelligence, Machine Learning
3) By Size: Large Enterprise, Small And Medium Enterprise
4) By Application: Cloud Management, Customer Experience Management, Data Center Management, End-Point Management, Network Management
The key trends in the proactive services market are:
• AI-powered automation is a notable emerging trend in the proactive services market.
• The use of IoT for proactive monitoring is gaining traction.
• There's an increasing trend towards remote monitoring and management.
• Cloud-based proactive solutions and cross-platform proactivity are other emerging trends to watch.
Major companies in the proactive services market are:
• Microsoft Corporation
• Symantec Corporation
• Juniper Network Inc.
• Avaya Inc.
• DXC Technology
• Hewlett Packard Enterprise Company
• Huawei Technologies Co. Ltd.
• International Business Machines Corporation
• Cisco Systems Inc.
• LivePerson Inc.
• NICE Systems Ltd.
• Genesys Telecommunications Laboratories Inc.
• Amazon.com Inc.
• NortonLifeLock Inc.
• Hootsuite
• AT&T Inc.
• Ericsson India Limited
• Fortinet Inc.
• Sutherland Global Services
• Accenture PLC
• Wipro Limited
• Infosys Limited
• Capgemini SE
• Cognizant Technology Solutions Corporation
• Tata Consultancy Services Limited
• HCL Technologies Limited
• Tech Mahindra Limited
• Mindtree Limited
• Virtusa Corporation
• Larsen & Toubro Infotech
North America was the largest region in the proactive services market share in 2024