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Comprehensive Social Business Intelligence Market Overview 2025: Trends, Size & Growth Insights

12 Jun, 2025

The Social Business Intelligence Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.

What are the Historical Growth Trends in the Social Business Intelligence Market?

The growth trend in the Social Business Intelligence Global Market Report 2025 indicates a swift expansion in recent years. The market size is expected to increase from $26.54 billion in 2024 to $29.95 billion in 2025, indicating a compound annual growth rate (CAGR) of 12.8%.

What are the 2025 Market Projections: Forecasted Size & Growth Rate for the Social Business Intelligence Industry?

The Social Business Intelligence Global Market is projected to increase to $48.31 billion in 2029, with a compound annual growth rate (CAGR) of 12.7%.

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What are the Key Growth Drivers Fueling the Social Business Intelligence Market?

The key drivers in the social business intelligence market are:

• Growing adoption of AI and machine learning in analytics
• Increased focus on customer experience optimization
• Rising use of mobile-based business intelligence tools
• Expanding use of big data from social channels and increasing demand for predictive social analytics

Global Market Segmentation: Identifying Major Social Business Intelligence Industry Segments

The social business intelligence market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Deployment Mode: Cloud, On-Premises
3) By Organization Size: Large Enterprises, Small And Medium-Sized Enterprises (SMEs)
4) By Data Source: Social Media Platforms, Website And Online Communities, Professional Platforms, Multimedia Platforms
5) By Vertical: Retail, Manufacturing, Government And Public Services, Media And Entertainment, Transportation And Logistics, Banking Finance Services And Insurances (BFSI), Telecom And Information Technology (IT), Healthcare And Life Sciences, Tourism And Hospitality, Other Verticals

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What are the Emerging Trends Shaping the Future of the Social Business Intelligence Market?

The key trends in the social business intelligence market are:

• Advancements in natural language processing for social insights is a significant upcoming trend.
• There is a growing shift towards utilizing advanced data visualization techniques for social metrics.
• The development of industry-specific social intelligence platforms are shaping the future of the market.
• Innovations in real-time social media monitoring tools and integration of social BI with CRM systems is a rising trend.

Who Are the Top Competitors & Leading Players in the Social Business Intelligence Market?

Major players in the social business intelligence market are:

• Google LLC
• Microsoft Corporation
• International Business Machines Corporation (IBM)
• Oracle Corporation
• SAP SE
• Salesforce Inc.
• Zoho Corporation Pvt. Ltd.
• Ipsos S.A.
• Qualtrics International Inc.
• Brandwatch
• Alteryx Inc.
• QlikTech International AB (Qlik)
• Hootsuite Inc.
• Domo Inc.
• Sprout Social Inc.
• Sisense Inc.
• Acquia Inc.
• Emplifi Inc.
• Quid Inc.
• GoodData Corporation

Regional Dominance: Which Area Leads the Global Social Business Intelligence Market?

North America was the largest region in the social business intelligence market in 2024

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