Business Process as a Service (BPaaS) refers to the business process outsourcing technique that uses a combination of cloud technologies for process management. The main process types of business process as a service (BPaaS) are HRM, accounting and finance, sales and marketing, customer service support, procurement and supply chain, operations and others. The service is deployed by SaaS, PaaS, IaaS through BPO, BPA and BPM. BPM is a discipline that employs various methods to discover, model, analyze, measure, improve, and optimize business processes. The service is used by various end use industries such as banking, financial service, and insurance (BFSI), telecom and IT, manufacturing, e-commerce retail, healthcare, governments, and others. The business process as a service (BPaaS) market research report is one of a series of new reports from The Business Research Company that provides business process as a service (BPaaS) market statistics, including business process as a service (BPaaS) industry global market size, regional shares, competitors with a business process as a service (BPaaS) market share, detailed business process as a service (BPaaS) market segments, market trends and opportunities, and any further data you may need to thrive in the business process as a service (BPaaS) industry. This business process as a service (BPaaS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global business process as a service (bpaas) market size will grow from $73.42 billion in 2022 to $77.8 billion in 2023 at a compound annual growth rate (CAGR) of 6.0%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The global business process as a service (bpaas) market size is expected to grow to $94.54 billion in 2027 at a CAGR of 5.0%. The rising need for low operating costs is the most important driver for the growth of the Business Process as a Service (BPaaS) market. BPaaS providers generally offer all types of services through the cloud computing and the global internet services network including platform services like PaaS, IaaS and SaaS. BPaaS increases the operational efficiency of all the sectors and reduces the standard operating costs by implementing many of these platform services. For example, BPaaS in credit card transactions includes maintaining the payment transition data, handling the database of the customers and storing all the data of the clients. PayPal provides the ability to settle the transactions and increase the online by storing all the data in the clouds and reducing the operational cost of storing the data. The risk of a data breach can be a major restraint for the rising growth of the Business Process as a Service (BPaaS) market. The risk of losing data and security concerns makes the top management of the businesses to have a cautious approach towards BPaaS market and reduces the effectiveness. There should be strict laws and regulations which will reduce the risk of data privacy and security for the clients. For example, Dropbox, a BPaaS company faced security breach which leaked the personal information of about 68 million users to the hackers. The flexible pricing model is the most important trend for the Business Process as a Service. A flexible pricing model helps the sellers to sell the service at a price based on the real-time demand. This also helps the buyers to purchase the service at a price that is suitable to their needs and demand. The buyers can demand the service according to their own needs and pay for them accordingly. For example, Amazon sells the goods and services according to dynamic pricing which helps in increasing the flexibility of price. Best Buy and Sears also incorporate dynamic pricing into their pricing strategies. There is a huge concern for the protection of data privacy and security breach throughout the world related to the Cloud Computing services. Globally, strict Laws have been framed and designated regulatory bodies are taking measures to protect the privacy rights and data breach. In the USA, there are strict laws and regulations to protect the privacy and security breach related to cloud services, one such law is The Clarifying Lawful Overuse Of Data (CLOUD) Act. This law preserves the common law right of cloud service providers to go to court to challenge search warrants when there is a conflict of laws. For private data protection there is Graham-Leach Billey Act in the USA. In the UK there is General Data Protection Right (GDPR) Act to regulate the security concerns. There is law of privacy in Australia known as Data Protection Law. In April 2021, IBM Corporation, an America-based technology company announced the acquisition of myInvenio for an undisclosed amount. The acquisition will provide organizations with data-driven software that will assist them in identifying the most impactful business processes to automate with AI, such as sales, procurement, production, and accounting. It also advances IBM's hybrid cloud and AI strategy by delivering a comprehensive suite of AI-powered automation capabilities for business automation to customers. myInvenio is an Italy-based process mining software company. Major players in the business process as a service (BPaaS) market are Accenture, Wipro, Capegemini, Fujitsu, Genpact, IBM, Cognizant, TCS, Oracle, SAP SE, HCL, EXL, ADP, LLC., DXC Technology, Tech Mahindra, Computer Science Corporation, Infosys Limited, NGA Human Resources, eBuilder Sweden, WNS, Northgatearinso, Neuvora, Verecloud, Adaptive Insights and Red Hat. North America was the largest region in the business process as a service (BPaaS) market in 2022. Western Europe was the second largest region in the global business process as a service (BPaaS) market. The regions covered in the global business process as a service (BPaaS) market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the business process as a service (BPaaS) market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK and USA. The business process a service (BPaaS) market includes revenues earned by entities by offering business process services through cloud based platform services. These can be any kind of business process solutions through the delivery of web-based services or cloud hosting services that benefit an organization to complete its business objectives and benefit business operations. BPaaS reduces the business costs of the operations by increased automation. It mixes Business Process Management (BPM) with one or more aspects of cloud deployment SaaS, PaaS, IaaS. BPaaS companies provide services on various platforms such as banking, advertising, marketing, industry operations and services, accounting and finance, customer service support and others. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global business process as a service (BPaaS) market is segmented - 1) By Process Type: HRM, Acconting & Finance, Sales & Marketing, Customer service support, Procurement and Supply Chain, Operations, Other Process Types 2) By End Users: Banking, financial service, & insurance (BFSI), Telecom & IT, Manufacturing, Ecommerce Retail, Healthcare, Governments, Other End-Users 3) By Deployment service Type: SAAS, PAAS, IAAS 4) By Stream: BPO, BPA, BPM

Automation as a service refers to a service that vendors provide to enterprises that are seeking to implement automation across their organization. Automation helps with improved speed, agility, and service delivery, reduced manual processing, reduced IT spending, improved productivity across departments, and faster troubleshooting. The main types of automation as a service are rule-based automation and knowledge-based automation. Rules-based processes have a high degree of automation potential. Searching, cutting and pasting, updating the same data in multiple places, moving data around, collating, and making simple choices are some examples. The organization size is small and medium-sized enterprises (SMEs) and large enterprises. The business functions which use automation as a service are information technology, finance, human resources, sales and marketing, and operations. The services included managed services and professional services. Banking, financial services, and insurance (BFSI), telecom and IT, retail and consumer goods, healthcare and life sciences, manufacturing, government and defense, energy and utilities, media and entertainment, transportation and logistics, and other industries use automation as a service solution. The automation as a service market research report is one of a series of new reports from The Business Research Company that provides automation as a service market statistics, including automation as a service industry global market size, regional shares, competitors with a automation as a service market share, detailed automation as a service market segments, market trends and opportunities, and any further data you may need to thrive in the automation as a service industry. This automation as a service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global automation as a service market size grew from $5.11 billion in 2022 to $6.32 billion in 2023 at a compound annual growth rate (CAGR) of 23.7%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The automation as a service market size is expected to grow to $15.46 billion in 2027 at a CAGR of 25.1%. The increasing demand for automation across business processes is driving the growth of automation as a service market. Automation in business operations is the use of technology to carry out repetitive actions and jobs rather than people. Businesses must streamline their recruiting, accounts payable, and contract management procedures to increase productivity and decrease the risk of human mistakes. Additionally, automation can increase overall business function efficiency, standardize best practices, and cost savings. According to McKinsey, a US-based management consulting firm, in 2020, 66% of businesses were piloting solutions to automate at least one business process, which was 57% in 2018, and the percentage of businesses that have fully automated at least one function has grown from 29% in 2018 to 31% in 2020. Therefore, the increasing need for automation in business processes drives the growth of automation as a service market. Technological advancements are a key trend in the automation as a service market. Companies in automation as a service market are adopting advanced technologies to strengthen their position in the market. Visual inspection, machine learning (ML), artificial intelligence (AI), and use of cloud are advancements in the automation as a service market. The integration of these advanced technologies with automation as a service can make a significant difference to the enterprises' business as it can provide game-changing results such as the highest quality outcomes and innovation of new practices in addition to reducing labor, improving efficiency, and minimizing costs. For instance, in August 2020, Arista Networks, an American computer networking company launched Network Automation as a Service with CloudVision that uses AI and ML. The new service offers automation of multi-domain networks for clients that helps achieve faster time-to-value, elastic scaling, and continuous network assurance. Moreover, it enables a unified and automated deployment, provisioning, and maintenance experience for customers. In July 2022, WNS Holdings, an India-based business process management company, acquired Vuram for $165 million. With this acquisition, WNS will accelerate its organizational transition to human-assisted, digitally led services and solutions. The breadth of expertise Vuram has in assisting major businesses to achieve enterprise automation, and business transformation is in line with the short- and long-term strategic goals of WNS. Vuram is an India-based company that offers enterprise automation, customized, scalable, and end-to-end business process management solutions. Vuram has about 900 people working in different cities across India, US, Mexico, Australia, Canada, and UK. Major players in the automation as a service market are Automation Anywhere Inc., Blue Prism Group plc, HCL Technologies Limited, Hewlett Packard Enterprise Company, International Business Machines Corporation, Kofax Inc., Microsoft Corporation, NICE Systems Ltd., Pegasystems Inc., UiPath Inc., Happiest Minds, ITyX, Hexaware Technologies Limited, Calligo, AVEVA Group plc and Arista Networks. North America was the largest region in the automation as a service market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the automation as a service market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the automation as a service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA. The automation as a service market includes revenues earned by entities by providing automation services enabling an organization in automating the business processes by recording and analyzing information from the existing applications. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global automation as a service market is segmented - 1) By Type: Rule-Based Automation, Knowledge-Based Automation 2) By Organization Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises 3) By Business Function: Information Technology, Finance, Human Resources, Sales And Marketing, Operations 4) By Service: Managed Services, Professional Services 5) By Industry: Banking, Financial Services, And Insurance (BFSI), Telecom And IT, Retail And Consumer goods, Healthcare And Life Sciences, Manufacturing, Government And Defense, Energy And Utilities, Media And Entertainment, Transportation And Logistics, Others Industries

Automation testing refers to a software testing technique that executes a test case suite using special automated testing software tools to cut testing costs, deliver capabilities more quickly, and to improve the software's efficacy, efficiency, and coverage. Automation testing employs an automation tool to execute the test case rather than a human manually executing the suite by following step-by-step instructions. The main component of automation testing are testing type and services. The testing component of automation testing are testing software designed to reduce testing costs, deliver features more quickly, and improve the software's efficacy, efficiency, and coverage. Performance testing, regression testing, functional testing, unit testing, and other types of automation testing are examples of testing types. The automation testing type are functional testing and non-functional testing, that are applied to advisory and consulting services, planning and development services, implementation services, and managed services, used by IT and telecommunication, BFSI, healthcare, retail, transportation and logistics, aviation, hospitality, government, and energy and power. The automation testing market research report is one of a series of new reports from The Business Research Company that provides automation testing market statistics, including automation testing industry global market size, regional shares, competitors with a automation testing market share, detailed automation testing market segments, market trends and opportunities, and any further data you may need to thrive in the automation testing industry. This automation testing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global automation testing market size grew from $19.75 billion in 2022 to $24.39 billion in 2023 at a compound annual growth rate (CAGR) of 23.5%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The automation testing market size is expected to grow to $45.07 billion in 2027 at a CAGR of 16.6%. The growth in the demand for automation of the testing process is expected to propel the development of the automation testing market. Automation testing provides many benefits like completing routine tasks, quickly discovering faults, accuracy, and continuous feedback, which saves time and personnel and will lead to lower software testing costs. These benefits are prompting businesses to adopt automation testing for their software. Furthermore, digitalization and automation tools assist in lowering the reliance on labor. This enables to automate business processes and create new digitalized testing models by leveraging web-based solutions and cutting-edge technologies such as blockchain, IoT, 5G, cloud computing, robots, AI, and d+B23ata science. For Instance, In December 2021, according to a report on the digitalization of SMEs published by the World Economic Forum, a Switzerland-based non-governmental and lobbying organization indicates that 97% of global companies have accelerated automation technology adoption, including SMEs representing more than 90% across the globe. Therefore, an increase in the demand for automation of the testing process will drive the automation testing market. The rapid adoption of advanced technologies is the key trend gaining popularity in the automation testing market. The advantage of advanced automation testing is that it can help reduce time-to-market and launch a bug-free product by handling repetitive tasks with fewer resources, maximizing return on Investment for businesses. It provides better insights than manual testing when some tests fail. Major companies operating in the automation testing market are employing advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML) to reduce the complexity and enhance the usability of their automation testing services. For instance, In July 2020, Micro Focus, a UK-based provider of software and consultancy services, announced AI-powered enhancements to the UFT Family's intelligent testing capabilities, a solution designed to reduce the overall complexity of automating functional testing processes. These new AI-based capabilities ensure that application teams can meet growing demands effectively, efficiently, and agilely by increasing test coverage and resiliency while decreasing test creation time and maintenance efforts. In February 2021, Sauce Labs Inc., a US-based cloud-hosted, web and mobile-based automation testing solution, acquired AutonomIQ for an undisclosed amount. The acquisition will help Sauce Labs increase the variety of solutions the company offers as AutonomIQ specializes in quickly and easily executing tests on software as a service (SaaS) and low-code applications using Artificial Intelligence (AI) and Machine Learning (ML) as leverage. AutonomIQ is a US-based automation testing company. Major players in the automation testing market are Accenture plc, AFour Technologies, Applitools, Astegic Inc., Broadcom Inc., Capgemini SE, Cigniti Technologies Limited, Codoid Innovations Private Limited, Cygnet Infotech, Froglogic, IBM, Infostrecth, Invensis, Keysight Technologies, Micro Focus, Worksoft, Mobisoft Infotech, Parasoft, ProdPerfect, QA Mentor, QA Source, Ranorex, Sauce Labs, Smartbear Software, Testim.io, Thinksys, Tricentis and QualityKiosk Technologies. North America was the largest region in the automation testing market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the automation testing market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the automation testing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA. The automation testing market includes revenues earned by entities by providing implementation, and managed services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global automation testing market is segmented - 1) By Component: Testing Type, Services 2) By Type: Functional Testing, Non-Functional Testing 3) By Service: Advisory And Consulting Services, Planning And Development Services, Implementation Services, Managed Services 4) By End-User: IT And Telecommunication, BFSI, Healthcare, Retail, Transportation And Logistics, Avaiation, Hospitality, Government, Energy And Power

Process automation and instrumentation refer to a set of activities conducted for the development and sales of process automation and instrumentation products. It is referred to as the process where technology is used to automate complex business processes involving using the software, hardware, and computing technology to allow operating more securely and efficiently. Automating processes reduces errors and loss of data and increases transparency, communication across departments, and speed of processing in various industries. The main types of process automation and instrumentation are field instruments, control valves, analyzers, and analytical instruments. Sensors, actuators, sophisticated signal processing, and reliable communications are all used in field instruments, which are typically used in the harshest of settings. They are responsible for capturing and interpreting data sent to the cloud at the corporate level. The solutions include a programmable logic controller (PLC), distributed control system (DCS), supervisory control and data acquisition (SCADA), human-machine interaction (HMI), functional safety, and manufacturing execution system (MES) are used in various industries such as oil and gas, chemicals, pulp and paper, pharmaceuticals, metals and mining, and food and beverages, energy and power, water and wastewater treatment. The process automation and instrumentation market research report is one of a series of new reports from The Business Research Company that provides process automation and instrumentation market statistics, including process automation and instrumentation industry global market size, regional shares, competitors with a process automation and instrumentation market share, detailed process automation, and instrumentation market segments, market trends and opportunities, and any further data you may need to thrive in the process automation and instrumentation industry. This process automation and instrumentation market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global process automation and instrumentation market size grew from $67.19 billion in 2022 to $71.54 billion in 2023 at a compound annual growth rate (CAGR) of 6.5%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The process automation and instrumentation market size is expected to grow to $97.63 billion in 2027 at a CAGR of 8.1%. The increasing focus of manufacturing firms on achieving cost-saving and better efficiency is significantly contributing to the growth of the process automation and instrumentation market. The increase in productivity and minimization the errors are helping the process automation and instrumentation market to grow. According to the article by Gesrepair, manufacturing firms globally are investing in new manufacturing technology and making smart investments to improve their production process. Therefore, the increasing focus of manufacturing firms on achieving cost-saving and better efficiency drives the growth of the process automation and instrumentation market. Technological innovations are shaping the process automation and instrumentation market. For instance, in September 2021, Siemens, a German-based industrial manufacturing company announced the launch of a new digitalization portfolio designed for targeted monitoring of critical measurement points to complete asset management and cover instrumentation for multiple plants called Sitrans IQ. It meets all types of requirements, smart inventory management, including apps for smart asset management, and remote monitoring. In Jan-2020, Schneider Electric, a France-based company, is a multinational company providing energy and automation digital solutions for efficiency and sustainability agreed on making a strategic investment through the acquisition of AutoGrid. This partnership is focused on helping energy providers integrate customer-owned distributed energy resources (DERs) into their distribution management operation. This acquisition will also focus on co-innovation on AI and machine learning solutions for distributed energy resources. AutoGrid is a US-based company that is a market leader in flexibility management software for the energy industry. Major players in the process automation and instrumentation market are ABB Limited, Danaher Corporation, Emerson Electric Company, Endress+Hauser Group Services AG, General Electric, Hollysys Automation Technologies Ltd., Honeywell International Inc., Mitsubishi Electric Corporation, Omron Corporation, Rockwell Automation Inc., Schneider Electric SE, Yokogawa Electric Corporation, Beckhoff Automation, Carlo Gavazzi Holding AG, Delta Electronics Inc., Inductive Automation LLC, Intech, Pepperl+Fuchs GmbH, and Robert Bosch GmbH. North America was the largest region in the process automation and instrumentation market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the process automation and instrumentation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the process automation and instrumentation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The process automation and instrumentation market includes revenues earned by entities by providing pressure transmitters, flowmeters, temperature transmitters, level meters, field wireless, and device smart communicators. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global process automation and instrumentation market is segmented - 1) By Instrument: Field Instrument, Control Valve And Analyser, Analytical Instrument 2) By Solution: Programmable Logic Controller (PLC), Distributed Control System (DCS), Supervisory Control And Data Acquisition (SCADA), Human Machine Interaction (HMI), Functional Safety, Manufacturing Execution System (MES) 3) By Industry: Oil And Gas, Chemicals, Pulp And Paper, Pharmaceuticals, Metals And Mining, Food And Beverages, Energy And Power, Water And Wastewater Treatment

Business support services refer to those outsourced administrative services that help business organizations in the smooth functioning of their operations. These means establishments primarily engaged in rendering services to business establishments on a fee or contract basis, including, but not limited to, advertising and mailing, business maintenance, and management and consulting services. The main types of business support services are document preparation services, telephone call centers, business service centers, collection agencies, credit bureaus, and other business support services. Document preparation service providers offer a variety of services to individuals and corporations, including business and regulatory document preparation, word processing, proofreading, desktop posting, and formatting. The different organization sizes include large enterprises, and small and medium enterprises and are available in various modes such as online, and offline. The business support services market research report is one of a series of new reports from The Business Research Company that provides business support services market statistics, including business support services industry global market size, regional shares, competitors with a business support services market share, detailed business support services market segments, market trends and opportunities, and any further data you may need to thrive in the business support services industry. This business support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global business support services market grew from $624.82 billion in 2022 to $681.66 billion in 2023 at a compound annual growth rate (CAGR) of 9.1%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The business support services market is expected to grow to $931.35 billion in 2027 at a CAGR of 8.1%. Artificial intelligence is widely being used by business organizations in customer support activities as it considerably reduces operational costs. Artificial intelligence systems perform tasks that normally require human intelligence such as speech recognition, translation between languages, visual perception, and decision-making. This technology enables the handling of customer grievances and other interactions without human intervention, thereby increasing efficiency and reducing operational costs. It also helps manage support tickets in bulk and provides multi-language support and auto-responding to bulk emails. According to a study by Oracle, nearly 8 out of 10 businesses have already implemented artificial intelligence in customer support by 2020. Some of the companies using artificial intelligence in customer support include China Merchant Bank, Fiat Argentina, Toshiba France, and KLM airlines. Major companies in the business support services market are Apple, Teleperformance SE, Equifax Inc., S&P Global Inc., Moodys Corporation, TransUnion, PRA Group, Inc., Intrum AB, WNS (Holdings) Limited, and Transcom WorldWide AB. Western Europe was the largest region in the business support services market in 2022. Asia-Pacific was the second-largest region in the business support services market. The regions covered in the business support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the business support services market are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, Vietnam. The business support services market consists of revenues earned by entities that provide business support services such as telephone answering, telemarketing bureaus and other contact centers, and private mail centers. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global business support services market is segmented - 1) By Type: Document Preparation Services, Telephone Call Centers, Business Service Centers, Collection Agencies, Credit Bureaus, Other Business Support Services 2) By Organisation Size: Large Enterprise, Small and Medium Enterprise 3) By Mode: Online, Offline

Business analytics (BA) is a set of technologies, skills, and practices used to examine an organization's data and performance to better understand and make data-driven decisions in the future using statistical analyses. Enterprise software is a computer application that assists large companies with many needs such as data analysis, sales and marketing management, customer service and many more. These tools are designed to serve many users with high scalability and integration. The main types of business analytics & enterprise software are ERP software, BI software, CRM software, SCM software and other software. ERP software is a software that is used by organizations to manage and plan daily activities of a business such as finance, manufacturing, supply chain, human resources and others. They are deployed using models such as on-demand/cloud model and on-premise model and are used in IT and telecommunications, BFSI, manufacturing, retail, healthcare, education, media and other end use industries. The business analytics & enterprise software market research report is one of a series of new reports from The Business Research Company that provides business analytics & enterprise software market statistics, including business analytics & enterprise software industry global market size, regional shares, competitors with a business analytics & enterprise software market share, detailed business analytics & enterprise software market segments, market trends and opportunities, and any further data you may need to thrive in the business analytics & enterprise software industry. This business analytics & enterprise software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global business analytics & enterprise software market grew from $423.18 billion in 2022 to $486.54 billion in 2023 at a compound annual growth rate (CAGR) of 15.0%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The business analytics & enterprise software market is expected to grow to $837.88 billion in 2027 at a CAGR of 14.6%. Mobility is an integrated component of digital solutions and is transforming businesses on a global scale driving demand for IT services. It is an essential feature for customer experience management and for enhancing interaction amongst strategic partners and suppliers. It also provides greater access to information and services which can be integrated to execute critical business operations. The development and implementation of mobile applications requires IT services. For example, Tieto's competitive asset in mobility and Tieto's enterprise mobility solution framework offers customized solutions to companies operating in healthcare, logistics, telecommunications, energy and manufacturing verticals. The outbreak of COVID-19 disease (COVID-19) has acted as a significant restraint on the business analytics & enterprise software market in 2020 as supply chains were disrupted due to trade restrictions and employees working for these establishments faced difficulties related to infrastructure and communication owing to lockdowns imposed by governments globally, forcing them to work from home. COVID-19 is an infectious disease with flu-like symptoms including fever, cough, and difficulty in breathing. The virus was first identified in 2019 in Wuhan, Hubei province of the People's Republic of China and spread globally including Western Europe, North America and Asia. Steps by national governments to contain the transmission have resulted in a decline in economic activity with countries entering a state of 'lock down' and the outbreak had a negative impact on businesses throughout 2020 and into 2021. However, it is expected that the business analytics & enterprise software market will recover from the shock across the forecast period as it is a 'black swan' event and not related to ongoing or fundamental weaknesses in the market or the global economy. Over the past five years there has been an increasing prevalence of low cost open source alternatives. Open source has become a preferred platform for developing new technology. In the past, software product companies would open source software that was not making money, but now companies are open sourcing software to increase its presence and share in the market. According to Allison Randal, President, Open Source Initiative, 78% of companies use open source solutions and 64% participate in open source projects indicating an increase in open source software platforms to build applications. In April 2021, International Business Machines Corporation (IBM), a US-based technology company announced the acquisition of Turbonomic, for $2 billion. This deal will help IBM to provide companies with solutions to overcome the high costs associated with managing performance and availability for multiple applications sharing an increasingly complex hybrid cloud environment. Turbonomic is a US-based enterprise software company. Major companies in the business analytics & enterprise software market include Oracle Corp, salesforce.com, Microsoft, Fiserv, Inc., Nippon Telegraph And Telephone Corp, NTT Data, International Business Machines Corporation, Workday, Inc., Leidos (US) and Atos SE. Asia-Pacific was the largest region in business analytics & enterprise software market in 2022. North America was the second largest region in business analytics & enterprise software market. The regions covered in the business analytics & enterprise software market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the business analytics & enterprise software market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam. The business analytics & enterprise software market includes revenues earned by entities by developing and distributing software that are used to analyze business data to better understand an organization's strengths and weaknesses. Enterprise software is a software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global business analytics and enterprise software market is segmented - 1) By Type: ERP Software, BI Software, CRM Software, SCM Software, Other Software 2) By End-User Industry: IT and Telecommunications, BFSI, Manufacturing, Retail, Healthcare, Education, Media, Other End-User Industries 3) By Deployment Model: On-Demand/Cloud, On-Premise

Business Intelligence (BI) software is a combination of tools designed to find, organize, consolidate, analyze, and present complex data in understandable reports for insights. The main types of BI software are structured data, unstructured data, and semi-structured data. Structured data BI software ingests large amounts of unstructured data from various sources and transforms into actionable insights. The different modes of deployment include cloud-based, and on-premise, and are used by various sectors such as BFSI, telecom, IT, retail and consumer goods, health and life sciences, and manufacturing. The business intelligence software (BI software) market research report is one of a series of new reports from The Business Research Company that provides business intelligence software (BI software) market statistics, including business intelligence software (BI software) industry global market size, regional shares, competitors with a business intelligence software (BI software) market share, detailed business intelligence software (BI software) market segments, market trends and opportunities, and any further data you may need to thrive in the business intelligence software (BI software) industry. This business intelligence software (BI software) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global bi software market size will grow from $40.78 billion in 2022 to $48.74 billion in 2023 at a compound annual growth rate (CAGR) of 19.5%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The global bi software market size is expected to grow to $93.83 billion in 2027 at a CAGR of 17.8%. An increase in data-driven projects aids BI software market growth due to a substantial rise in the demand for real-time analytics. According to the International Data Group (IDG) prediction, 69% of the businesses are planning or implementing data-driven projects in order to enhance production and sales, better decision making, strategic planning of business, and others. Companies in the industry are using nosiness intelligence software in order to predict consumer behavior and engagement with their products and services. For instance, Starbucks started using business intelligence software along with CRM software for predicting the purchasing behavior of customers. Companies in the end-user industries are increasingly adopting cloud-based business intelligence tools in order to enhance security, access from anywhere online, and benefit from the advantages of economies of scale. The cloud-based BI software is a virtual network, that can be accessed via the internet hosted on the vendor’s servers to aid efficient connectivity of devices. Cloud-based BI software benefit the companies with its cost-effectiveness and low investment as no additional hardware costs are involved, short implementation time and others. According to study published by Flexera, the USA-based computer software company, in August 2021, more than 50% of enterprises are spending between $1.2 million and $2.4 million, and 38% of enterprises are spending more than $2.4 million on cloud technologies. European Union has implemented a regulation called GDPR to impact business Intelligence software market with principles on data protection, data minimization, data retention, and confidentiality. This regulation emphasizing on securing and safeguarding the consumer data, allows only minimum amount of personal data and restricts the access to extract complete data. The rules on the areas of storage limitation, data minimization might affect the BI software market in terms of analysis and accuracy. In May 2021, EPAM Systems, the USA-based provider of custom software solutions, acquired Just-BI BV, a Netherlands-based provider of business intelligence software for an undisclosed amount. The acquisition by EPAM Systems is focused on expanding its comprehensive portfolio of data and analytics services. Major players in the business intelligence software market are Microsoft BI, IBM Congnos, SAP, SAS, Oracle BI, Micro Strategy, Qlik, Tableau, Sisense, Domo, Yellowfin BI, Pentaho, Jaspersoft, Style Intelligence, Board, Clear Analytics, Looker, Birst, TIBCo., BIRT, Good Data, Thought Spot, Target BI, Panorama Software, and Actuate. North America was the largest region in the business intelligence software market in 2022. Asia-Pacific is expected to be the fastest-growing region in the global bi software market report during the forecast period. The regions covered in the global business intelligence software (BI software) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the business intelligence software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The business intelligence (BI) software market includes revenues earned by entities by developing and distributing software that enables users to project information, visualize data, derive insights, improve business operations and make strategic business decisions. The components of business intelligence are source data, data warehouse, and online analytical processing (OLAP), visualizations, dashboards, and extract, transform, load (ETL) processes. Values in this market are factory gate values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global business intelligence (BI) software market is segmented - 1) By Deployment: On-Premise, On-Cloud  2) By Application: BFSI, Telecomm, IT, Retail and Consumer Goods, Healthcare and Life sciences, Manufacturing 3) By Type: Unstructured Data, Semi Structured Data, Structured Data

Information technology (IT) is the use of computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data. The main type of information technology (IT) are IT services, computer hardware, telecom, and software products. Computer hardware is the physical components that a computer system requires to function and encompasses everything within a PC or laptop. The services are used by large, small, and medium enterprises of financial services, retail and wholesale, manufacturing, healthcare and others. The information technology (IT) market research report is one of a series of new reports from The Business Research Company that provides information technology (IT) market statistics, including information technology (IT) industry global market size, regional shares, competitors with information technology (IT) market share, detailed information technology (IT) market segments, market trends and opportunities, and any further data you may need to thrive in the information technology (IT) industry. This information technology (IT) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global information technology market grew from $8179.48 billion in 2022 to $8852.41 billion in 2023 at a compound annual growth rate (CAGR) of 8.2%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The information technology market is expected to grow to $11995.97 billion in 2027 at a CAGR of 7.9%. The demand for cloud computing services is expected to drive the demand for IT services during the forecast period. In the cloud computing model, data is stored on the internet by a cloud computing provider, who manages and operates data storage as a service. Many companies are now choosing applications hosted in the cloud for their day-to-day operations. For example, according to statistics provided by hostingtribunal.com, 60% of computing workloads were running in the public cloud in 2019. Similarly, 94% of enterprise workloads are expected to be processed by cloud data centers in 2021. Companies are also opting for cloud-based data storage, thus boosting the demand for IT services. The outbreak of COVID-19 disease (COVID-19) has acted as a significant restraint on the information technology market in 2020 as supply chains were disrupted due to trade restrictions and employees working for these establishments faced difficulties related to infrastructure and communication owing to lockdowns imposed by governments globally, forcing them to work from home. COVID-19 is an infectious disease with flu-like symptoms including fever, cough, and difficulty in breathing. The virus was first identified in 2019 in Wuhan, Hubei province of the People’s Republic of China and spread globally, including Western Europe, North America, and Asia. Steps by national governments to contain the transmission have resulted in a decline in economic activity, with countries entering a state of 'lock down,' and the outbreak had a negative impact on businesses throughout 2020 and into 2021. However, it is expected that the information technology market will recover from the shock across the forecast period as it is a 'black swan event and not related to ongoing or fundamental weaknesses in the market or the global economy. Over the past five years there has been an increasing prevalence of low cost open source alternatives. Open source has become a preferred platform for developing new technology. In the past, software publishers would open source software that was not making money, but now companies are open sourcing software to increase their presence and share in the market. Supabase, a YC-incubated startup that offers developers an open-source alternative, announced that it had raised a $6 million in funding to create new open-source tools. Major companies in the information technology (IT) market include Apple, Microsoft, Verizon Communications, China Mobile, AT&T Inc., Huawei, Deutsche Telekom AG, Dell Technologies Inc., Samsung Electronics Co., Ltd. and Comcast Corporation. Asia-Pacific was the largest region in the information technology (IT) market in 2022. North America was the second largest region of the information technology market. The regions covered in the information technology market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the information technology (IT) market are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam. Major companies in the information technology (IT) market include Apple, Microsoft, Verizon Communications, China Mobile, AT&T Inc., Huawei, Deutsche Telekom AG, Dell Technologies Inc., Samsung Electronics Co., Ltd. and Comcast Corporation. Asia-Pacific was the largest region in the information technology (IT) market in 2022. North America was the second largest region of the information technology market. The regions covered in the information technology market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the information technology (IT) market are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam. The information technology (IT) market consists of revenues earned by entities by providing IT services such as computer networking, broadcasting, systems design services and information distribution technologies like television and telephones and other equipment used during the process. The market value includes the value of related goods sold by the service provider or included within the service offering. The information technology market also includes sales of computers, computer peripherals and telecommunications equipment which are used in providing IT services. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The global information technology market is segmented - 1) By Type: IT Services, Computer Hardware, Telecom, Software Products 2) By Organization Size: Large Enterprise, Small and Medium Enterprise 3) End User Industry: Financial Services, Retail & Wholesale, Manufacturing, Healthcare, Other End User Industries Subsegments Covered: Hardware Support Services, Software And BPO Services, Cloud Services, Computer Peripheral Equipment, Computer Storage Devices And Servers, Computers, Wireless Telecommunication Carriers, Wired Telecommunication Carriers, Communications Hardware, Satellite & Telecommunication Resellers, Operating Systems & Productivity Software Publishing, Database, Storage & Backup Software Publishing, Business Analytics & Enterprise Software, Video Game Software, Design, Editing & Rendering Software