IT Managed Services Market Report 2026

IT Managed Services Market Overview

• IT Managed Services market size has reached to $304.45 billion in 2025 • Expected to grow to $475.9 billion in 2030 at a compound annual growth rate (CAGR) of 9.4% • Growth Driver: Rising Cybersecurity Concerns Fueling Growth In The IT Managed Services Market • Market Trend: AI And Automation Integration For Enhanced Efficiency And Performance • North America was the largest region in 2025 and Asia-Pacific is the fastest growing region.

What Is Covered Under IT Managed Services Market?

IT (information technology) managed services refer to third-party IT assistance and management that oversees and maintains an organization's IT infrastructure, systems, and operations. These services are intended to offload IT responsibilities from in-house IT teams, allowing businesses to focus on their primary business goals while leveraging the experience and resources of external IT specialists. The main types of IT managed services are cloud-based and on-premise. Cloud-based refers to the delivery of computing services, such as storage, processing power, and applications, over the internet. These are used in enterprises of various sizes, including medium- and small-sized enterprises and large enterprises, for several applications, such as banking, financial services, and insurance (BFSI), retail, logistics, healthcare and lifesciences, government, information technology (IT) and telecommunications, and others.

What Is The IT Managed Services Market Growth Forecast?

The it managed services market size is expected to see strong growth in the next few years. It will grow to $475.9 billion in 2030 at a compound annual growth rate (CAGR) of 9.4%. The growth in the forecast period can be attributed to increasing adoption of hybrid cloud models, growth in smes outsourcing it services, rising demand for cybersecurity managed services, integration of AI and automation in managed services, expansion of digital transformation initiatives. Major trends in the forecast period include cloud infrastructure management, network monitoring and optimization, security management services, it support and helpdesk services, managed backup and disaster recovery.

What Is The Driver Of The IT Managed Services Market?

Increasing cybersecurity concerns are expected to propel the growth of the IT managed services market going forward. Cybersecurity refers to protecting computer systems, networks, programs, and data from digital attacks, unauthorized access, damage, or theft. The increasing reliance on digital technologies and interconnected systems amplifies the importance of cybersecurity to safeguard against evolving cyber threats. IT-managed services enhance cybersecurity by providing continuous monitoring, threat detection, and rapid response, ensuring proactive defense against evolving cyber threats. For instance, in March 2025, according to the Department for Science, Innovation and Technology, a UK government department responsible for national policy on science, technology, and digital security, the proportion of low-income charities that viewed cybersecurity as a high priority increased to 64% in 2025 compared with 53% in 2023. Therefore, increasing cybersecurity concerns are driving the growth of the IT managed services industry.

Key Players In The Global IT Managed Services Market

Major companies operating in the it managed services market are AT&T Inc; Dell Technologies Inc.; Lenovo Group Limited; Accenture PLC; International Business Machines Corporation; Cisco Systems Inc.; Hewlett Packard Enterprise Development; Fujitsu Limited; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Infosys Limited; Lumen Technologies Inc.; DXC Technology; Rackspace Technology Global Inc.; SAS Institute Inc; Presidio Holdings Inc.; Wipro Limited; BMC Software Inc; Unisys Corporation; CA Technologies; Alcatel-Lucent Enterprise SAS; Sapiens International Corporation N.V.; Avaya Inc; Jade Global Inc; Marco Technologies LLC

Global IT Managed Services Market Trends and Insights

Major companies operating in IT managed services are increasing their focus on developing advanced solutions such as artificial intelligence (AI) and automation integration, to gain a competitive edge in the market. AI and automation integration involves blending AI technologies and automated processes to enhance efficiency and decision-making in various systems or workflows. AI and automation in IT-managed services enhance efficiency, and empower organizations for improved performance and reliability in infrastructure management. For instance, in January 2023, Pia Trading Co., a US-based AI-led automation company, introduced Pia aiDesk, a genuine automation platform designed to seamlessly integrate with existing IT service management (ITSM) tools. This innovation aims to streamline processes, release resources, and enhance operational efficiencies, specifically for managed service providers (MSPs). Pia aiDesk combines various technologies, such as artificial intelligence, machine learning, natural language processing, robotic process automation, and the Pia chatbot, to enhance service delivery for MSPs.

What Are Latest Mergers And Acquisitions In The IT Managed Services Market?

In January 2024, Accenture plc, an Ireland-based provider of digital, cloud, data, artificial intelligence (AI) and managed services, acquired Navisite Inc. for an undisclosed amount. With this acquisition, Accenture plc gains access to Navisite’s team of cloud engineers, multi-cloud delivery expertise and enterprise-application management capabilities, thereby enhancing its IT managed services portfolio while improving global delivery scale and operational efficiency. Navisite Inc.is a US–based provider of managed cloud and infrastructure services, is known for its strong engineering talent base and deep expertise across major cloud platforms.

What Defines the IT Managed Services Market?

The IT managed services market includes revenues earned by entities by providing services, such as network management, infrastructure management, IT consulting, help desk and technical support, and security services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What Key Data and Analysis Are Included in the IT Managed Services Market Report 2026?

The it managed services market research report is one of a series of new reports from The Business Research Company that provides market statistics, including industry global market size, regional shares, competitors with the market share, detailed market segments, market trends and opportunities, and any further data you may need to thrive in the it managed services industry. The market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.