The automation center of excellence market has seen considerable growth due to a variety of factors.
• The market size for the automation center of excellence has experienced significant expansion over the past few years. The projection shows an increase from $0.56 billion in 2024 to $0.78 billion in 2025, maintaining a compound annual growth rate (CAGR) of 37.8%.
Factors contributing to the growth observed during this historic period include escalating business process complexities, cost challenges, the need for greater scalability and adaptability, regulatory compliance needs, and the proliferation of data.
The automation center of excellence market is expected to maintain its strong growth trajectory in upcoming years.
• The market size for the automation center of excellence is predicted to significantly escalate in the coming years, reaching a valuation of $2.77 billion in 2029 with a compound annual growth rate (CAGR) of 37.4%.
The anticipated growth during the forecast period can be linked back to several factors such as a rise in data privacy and ethics, regulatory changes, management of remote workforce, increased cybersecurity worries, demands for smart automation, and a heightened emphasis on hyperautomation. Expected trends for the forecast period comprise of ethical AI and responsible automation, robotic process orchestration (RPO), process mining and discovery, low-code/no-code platforms, intelligent process automation (IPA), and cloud-based automation.
The expansion of the automation center of excellence market is likely to be spurred by increasing industrial automation. This kind of automation encompasses the employment of control systems, machinery, and technologies to mechanize industrial roles and procedures, commonly in manufacturing and production settings. The rise in industrial automation adoption is steered by a blend of economic, technological, and market dynamics that obligate manufacturers to classify automation as a strategic necessity. The CoE aids in managing the risks involved in industrial automation ventures by overseeing, governing, and coordinating risk management methods. This includes maintaining compliance with safety rules, cybersecurity standards, and industry good practices to reduce the risks of mishaps, interruptions, or security breaches. For example, in September 2023, the International Federation of Robotics, a non-profit entity located in Germany, stated that there were about 553,052 industrial robot establishments in factories globally, which represents a year-on-year surge of 5% in 2022. In terms of regions, 73% of all the freshly deployed robots were set up in Asia, with Europe and the Americas accounting for 15% and 10%, respectively. Hence, the upswing in industrial automation propels the growth of the automation center of excellence market.
The automation center of excellence market covered in this report is segmented –
1) By Services: Technology Assessment And Consulting, Design And Testing, Governance, Implementation Support
2) By Organization Size: Large Enterprises, Small And Medium Enterprises (SMEs)
3) By Verticals: Banking, Financial Services And Insurance, Information Technology And Information Technology Enabled Services, Retail And Consumer Goods, Healthcare And Life Sciences, Manufacturing, Transportation And Logistics, Other Verticals
Subsegments:
1) By Technology Assessment And Consulting: Automation Readiness Assessment, Feasibility Studies, Process Evaluation And Optimization
2) By Design And Testing: Automation Strategy Development, Solution Design And Architecture, Testing And Quality Assurance For Automation
3) By Governance: Compliance And Risk Management, Performance Monitoring And Reporting, Security And Data Privacy Governance
4) By Implementation Support: Deployment And Rollout Services, Training And Knowledge Transfer, Post-Implementation Support And Maintenance
Key players in the automation center of excellence market are concentrating their efforts on the advancement of new technologies like automation cloud robots, in a bid to secure a competitive market position. Automation cloud robots provide businesses with a potent tool to streamline their operations, enhance effectiveness, cut down on mistakes and give their human staff the opportunity to concentrate on tasks that add more value. For example, UiPath Inc., an American firm specializing in robotic process automation, unveiled Next-Gen UiPath Automation Cloud Robots in May 2022. This permits clients to swiftly launch unattended robots without the need for IT resources or infrastructure. It also enables robots to maximize the benefits of cloud resources, thus improving their performance and functionality.
Major companies operating in the automation center of excellence market are:
• Microsoft Corp.
• International Business Machine Corporation
• Tata Consultancy Services (TCS) Ltd.
• Capgemini SE
• Infosys Limited
• Micro Focus International plc
• Nice Ltd.
• Wipro Limited
• BMC Software Inc.
• SS&C Technologie Holdings Ltd.
• Pegasystems Inc.
• UiPath Inc.
• Verint Systems Inc.
• SAP SE
• Zensar Technologies Inc.
• HelpSystems Inc.
• Blueprint Technologies Inc.
• Roboyo Group Ltd.
• Testingxperts Pvt. Ltd.
• ChoiceWORX Inc.
• Kiwiqa Services Private Limited
• Digital Workforce Services plc
• ElectroNeek Robotics Inc.
• Smartbridge Inc.
• XenonStack Pvt. Ltd
North America was the largest region in the automation center of excellence market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the automation center of excellence market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.