The consumer iam market has seen considerable growth due to a variety of factors.
• There has been a rapid expansion in the consumer IAM market in the past few years. Projections show its size escalating from $12.42 billion in 2024 to $14.39 billion in 2025, registering a compound annual growth rate (CAGR) of 15.8%. Factors such as the emergence of digital transformation, the growth in cybersecurity threats, the spread of online services, the necessity for regulatory compliance, demand for personalized consumer experiences, adoption of mobile and social media and growing cognizance about identity theft have all contributed to the growth during the previous period.
The Consumer IAM market is expected to maintain its strong growth trajectory in upcoming years.
• The size of the consumer IAM market is projected to experience swift expansion in the forthcoming years. It is anticipated to amplify to $27.99 billion in 2029, with a compound annual growth rate (CAGR) of 18.1%.
Factors contributing to this growth in the forecast period include the rise of customer data platforms (CDPs), the adoption of leading-edge authentication methods, a greater focus on customer loyalty, increased subscription services, and the international expansion of online businesses. Key trends for the projected period encompass user-focused authentication techniques, collaboration with customer experience platforms, CIAM services based in the cloud, adherence to regulatory standards, utilization of AI and machine learning in CIAM, and improved user registration and onboarding processes.
The consumer IAM market is predicted to grow due to an increase in security breaches and cyber-attacks. Cyberattacks, which are illicit attempts to access a computer network or system with the intent to cause harm, often target consumer identities for harmful activities. This escalates the need for system security. Consumer IAM offers protection of data privacy and a safeguard against fraud and abuse such as identity theft, security theft, and cyber-attacks. The Australian Cyber Security Centre, a cyber security agency based in Australia, noted in February 2023 that there was a 13% increase in cyber crime reports in 2022, with a total of 76,000 reports. This surge in security breaches and cyber attacks is fueling the expansion of the consumer IAM market.
The consumer IAM market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Organization Size: Large Enterprises, SMEs
3) By Verticals: BFSI, Hospitality, Healthcare, Retail And E-commerce, Public Sector, Automotive, Education, IT, Transportation And Logistics, Other Verticals
Subsegments:
1) By Solutions: Single Sign-On (SSO) Solutions, Multi-Factor Authentication (MFA) Solutions, Identity Governance And Administration (IGA) Solutions, Access Management Solutions
2) By Services: Consulting Services, Implementation Services, Managed Services, Support And Maintenance Services
The evolution in technology is a prominent trend acquiring recognition in the customer IAM market. Leading market participants are prioritizing the development of unique technologies to secure their market position. As an example, in October 2023, US-based tech company - International Business Machines Corporation unveiled an upgraded version of their managed detection and response service powered by AI. The cutting-edge Threat Detection and Response Services (TDR) provide round-the-clock monitoring, evaluation, and automatic correction of security alerts from all relevant technologies throughout the client's hybrid cloud environment. This includes current security tools and expenses, along with cloud, on-premise, and operational technologies (OT). These managed services are delivered by IBM Consulting's global team of security specialists via IBM's advanced security services platform. This platform uses multiple layers of AI and context-sensitive threat analysis from the company's extensive global security network, aiming to automate the process and swiftly escalate crucial threats.
Major companies operating in the consumer IAM market include:
• International Business Machines Corp
• Microsoft Corporation
• Salesforce Inc.
• SAP AG
• Broadcom Inc.
• Okta Inc.
• Akamai Technologies Inc.
• Ping Identity Corporation
• ForgeRock Inc.
• LoginRadius Inc.
• Acuant Inc.
• GlobalSign.In Pte Ltd.
• Trusona Inc.
• Mitek Systems Inc.
• CA Technologies
• WidasConcepts India Private Limited
• Omada Health Inc.
• OneWelcome a Thales company
• Ubisecure Solutions Inc.
• SecureAuth Corporation
• WSO2 Inc.
• Amazon Web Services Inc.
• Simeio Solutions LLC
• OneLogin Inc.
• Janrain Inc.
• Authlete Inc.
• Experian PLC
• LoginID Inc.
• FusionAuth Inc.
• Veridium Inc.
• Avatier Corporation
• TrueLayer Ltd.
• Zoho Corporation Pvt. Ltd.
• Aware Inc.
North America was the largest region in the consumer IAM market in 2024. The regions covered in the consumer IAM market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.