The digital process automation market has seen considerable growth due to a variety of factors.
• The expansion in the digital process automation market has been swift and substantial in the past few years. With an anticipated rise from $14.42 billion in 2024 to $16.4 billion in 2025 at a compound annual growth rate (CAGR) of 13.7%.
The historic growth can be ascribed to factors such as the modernization of legacy systems, initiatives to cut costs, requirements for regulatory compliance, enhancement of customer experience, and the necessity for business agility and adaptability.
The digital process automation market is expected to maintain its strong growth trajectory in upcoming years.
• The market size of digital process automation is predicted to experience quick expansion in the coming years, reaching a size of $28.02 billion in 2029 with a 14.3% compound annual growth rate (CAGR). This projected growth within the forecast period is largely due to factors like hyperautomation tactics, the emergence of low-code and no-code platforms, cloud-based DPA solutions, an emphasis on employee experience, and dynamic case management. Key trends expected to surface during the forecast period encompass hyperautomation and intelligent process automation, low- and no-code platforms, process mining for enhancement, integration with robotic process automation (RPA), and facets of security and compliance.
The surge in the usage of cloud-based solutions is projected to be a key driver for the expansion of the digital process automation market. Cloud-based solutions provide access to a diverse variety of applications and services on demand, requiring minimal administration work. This technology is changing how digital process automation providers deliver their services by incorporating cloud infrastructure, thereby broadening their reach to a wider customer base. Such an approach makes it unnecessary to have heavy-duty hardware or on-site installations, lowering the thresholds for businesses that want to integrate AI into their daily operations - they can easily tap into AI features via a subscription model. For instance, the Office of Communications, a UK intergovernmental entity, divulged in April 2023 that they foresee a 20.7% increase in global consumer spending on public cloud amenities from 2022 to 2023, escalating from £395.7 billion ($434.40 billion) in 2022 to £477.7 billion ($524.41 billion) in 2023. Moreover, in December 2023, Eurostat, an intergovernmental body based in Luxembourg, reported that 45.2% of EU firms purchased cloud computing services in 2023, a 4.2 percent increase from 2021, with the majority of firms utilizing these services for purposes like email systems, file storage, cloud-based software, security applications, and database hosting. Hence, the rise in demand for cloud solutions is anticipated to boost the software as a service (SaaS) market expansion. Consequently, rising AI uptake is further helping to drive digital process automation market progression.
The digital process automation market covered in this report is segmented –
1) By Component: Solution, Service
2) By Deployment: On-Demand, On-Premise
3) By Organization Size: Small And Medium Sized Enterprises, Large Enterprises
4) By End User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, IT And Telecommunication, Aerospace And Defense, Healthcare, Retail And Consumer Goods, Other End Users
Subsegments:
1) By Solution: Robotic Process Automation (RPA), Workflow Automation Tools, Business Process Management (BPM) Software, Intelligent Document Processing
2) By Service: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Development Services
Leading firms in the digital process automation market are collaborating and leveraging IoT technology to develop open digital business platforms, such as Siemens Xcelerator, to stay ahead of the competition. This platform provides businesses with resources and services that enable digitalization, automation, and improvement of customer interactions. For example, Siemens AG, a top-notch automation firm based in Germany, released the Siemens Xcelerator in June 2022. This comprehensive digital business platform aids customers in accelerating their digital transformation through a handpicked assortment of IoT-enabled hardware and software. It serves as a vital instrument for businesses of all scales to reach their objectives and speed up their digital metamorphosis. It acts as a central hub for organizations to procure all necessary products and services to link their physical infrastructure with the digital realm, process and interpret data, and automate their operations.
Major companies operating in the digital process automation market report are:
• Microsoft Corporation
• Infosys Limited
• Siemens AG
• General Electric Company
• Panasonic Holdings Corporation
• International Business Machines Corporation (IBM)
• Oracle Corporation
• Mitsubishi Electric Corporation
• Schneider Electric SE
• SAP SE
• ABB Ltd.
• Cognizant
• Rockwell Automation Inc.
• ServiceNow Inc.
• Yaskawa Electric Corporation
• OpenText Corporation
• NICE Systems Ltd.
• Pegasystems Inc.
• Software AG
• TIBCO Software Inc.
• UiPath
• Automation Anywhere
• Appian Corporation
• Nintex Global Ltd.
• K2 Partnering Solutions
• Bizagi
• Laserfiche
• Zapier
• BP Logix Inc.
North America was the largest region in the digital process automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital process automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa