What Is The Current and Historic Market Size Analysis Of The End User Experience Monitoring (EUEM) Market?
The end user experience monitoring (euem) market has seen considerable growth due to a variety of factors.
• The end user experience monitoring (EUEM) market has grown exponentially. It will increase from $3.46 billion in 2024 to $4.19 billion in 2025, reflecting a CAGR of 21.2%.
This growth is driven by the rise of advanced analytics and AI solutions, the expansion of digital and mobile channels, rapid urbanization, and the growing number of agents working to improve end-user experiences.
What Are The Predictions for The End User Experience Monitoring (EUEM) Market in the Coming Years?
The end user experience monitoring (euem) market is expected to maintain its strong growth trajectory in upcoming years.
• The end user experience monitoring (EUEM) market is forecast to grow significantly, reaching $8.95 billion by 2029 with a CAGR of 20.9%.
The market growth is driven by a focus on improving customer experience, the growing demand for monitoring tools, the shift to remote work, digital transformation, and user-centric approaches. Key trends include increased investment in advanced technologies, integration of AI and ML into EUEM devices, and product innovations.
Which Drivers Are Accelerating Growth In The End User Experience Monitoring (EUEM) Market?
The shift to remote work is expected to drive the growth of the user experience monitoring (EUEM) market in the future. Remote work is increasingly popular due to its flexibility, reduced commute times, and cost savings. User experience monitoring in remote work helps to ensure smooth and productive performance by tracking employee interactions with digital tools. For instance, in February 2023, the Office for National Statistics reported that about 40% of working adults in the UK had worked from home at least once in the past week. This rise in remote work is fueling the growth of the user experience monitoring market.
What Are The Core Segments Of The Global End User Experience Monitoring (EUEM) Market?
The end user experience monitoring (EUEM) market covered in this report is segmented –
1) By Component: Product, Services
2) By Deployment Model: Cloud, On-Premise
3) By Organizational Size: Small And Medium-Sized Enterprise (SMEs), Large Enterprises
4) By Access Type: Web, Mobile
5) By Vertical: Banking, Financial Services, And Insurance, Information Technology (IT) And Telecommunications, Government And Public Sector, Retail And Consumer Goods, Healthcare And Life Sciences, Other Verticals
Subsegments:
1) By Product: Real User Monitoring (RUM) Tools, Synthetic Monitoring Tools, Application Performance Monitoring (APM) Tools, Session Replay Software
2) By Services: Consulting Services, Integration Services, Managed Services, Support And Maintenance Services
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What Trends Are Reshaping The Future Of The End User Experience Monitoring (EUEM) Market?
Companies in the user experience monitoring (EUEM) market are developing enterprise solutions to proactively manage and report on end-user experience issues across IT infrastructures. For instance, in March 2023, eG Innovations Inc., a US-based EUEM solutions provider, launched eG Enterprise v7.2. This version includes enhanced monitoring capabilities for modern IT environments, including digital workspaces, cloud applications, and SaaS solutions, offering a comprehensive observability platform for businesses.
Who Are the Key Players In The End User Experience Monitoring (EUEM) Market?
Major companies operating in the end user experience monitoring (EUEM) market are:
• International Business Machines Corporation
• Oracle Corporation
• Broadcom Inc.
• SAP SE
• Lumen Technologies Inc.
• Splunk Inc.
• BMC Software Inc.
• Micro Focus International
• Datadog Inc.
• Dynatrace LLC
• New Relic Inc.
• Riverbed Holdings Inc.
• AppDynamics Inc.
• Nexthink SA
• SmartBear Software Inc.
• Catchpoint Systems Inc.
• Lakeside Software LLC
• eG Innovations Inc.
• Aternity LLC
• Instana Inc.
• AppNeta
• CA Technologies
• Stackify LLC
What Are The Regional Insights Into The End User Experience Monitoring (EUEM) Market?
North America was the largest region in the end user experience monitoring (EUEM) market in 2024. Europe is expected to be the fastest-growing region in the forecast period. The regions covered in the end user experience monitoring (EUEM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
