How Has The Healthcare Chatbots Market Size Evolved In Recent Years?
The healthcare chatbots market has seen considerable growth due to a variety of factors.
• The size of the healthcare chatbots market has seen significant expansion in recent years. Its growth is projected to hike from $0.44 billion in 2024 to $0.54 billion in 2025, registering a compound annual growth rate (CAGR) of 24.5%. The historical period's growth can be credited to factors such as the escalating cost of healthcare services, the lack of sufficient healthcare providers, endeavors to encourage patient interaction, the increasing popularity of telehealth services, the need for instant access to healthcare information, and regulatory backing for digital health solutions.
What Does Future Hold for The Healthcare Chatbots Market Size Evolve over the Forecast Period?
The Healthcare Chatbots market is expected to maintain its strong growth trajectory in upcoming years.
• Significant expansion is anticipated in the healthcare chatbots market in the coming years, with the size of the market projected to escalate to $1.56 billion by 2029, delivering a compound annual growth rate (CAGR) of 30.1%.
The predicted surge during this forecast period is linked to a variety of factors including the alignment with electronic health records, the broadening scope of remote patient monitoring, escalated awareness of mental health issues, the uptake of personalized medicine, and enhanced cybersecurity interventions. Key trends to watch out for during this forecast timeframe encompasses the collaboration with health applications and platforms, progress in natural language processing (NLP), the emergence of voice-capable healthcare chatbots, the use of virtual health assistants for remote patient tracking, and AI-driven diagnostic chatbots.
What Are The Primary Growth Drivers In The Healthcare Chatbots Market?
The escalating demand for remote health assistance is anticipated to propel the expansion of the healthcare Chatbot market in the future. Remote health assistance employs digital innovations to deliver healthcare services and information to patients from afar. Telemedicine, a subset of virtual health assistance, leverages communication technologies to bridge the gap between patients and healthcare providers. By integrating healthcare Chatbots with virtual health assistance, healthcare services become more accessible. For example, Rock Health, an American all-inclusive seed fund supporting digital health startups, stated in July 2023 that 80% of respondents in 2022 claimed to have used telemedicine at least once. This figure marks an 8% point surge from 72% in 2021, and is most pronounced among those aged 55 and above, who saw a 12-percentage point leap to 76% from 64%. Consequently, this surging demand for remote health assistance promises to fuel the growth of the healthcare chatbots market.
What Is The Segmentation Of The Global Healthcare Chatbots Market?
The healthcare chatbots market covered in this report is segmented –
1) By Component: Software, Services
2) By Deployment Model: On-Premise Model, Cloud-Based Model
3) By Application: Symptoms Check, Appointment Scheduling And Monitoring, Medical And Drug Information Assistance, Other Applications
4) By End User: Patients, Healthcare Providers, Insurance Companies, Other End Users
Subsegments:
1) By Software: AI-Powered Chatbot Platforms, Virtual Health Assistants, Symptom Checkers, Appointment Scheduling Tools
2) By Services: Implementation Services, Maintenance And Support Services, Training And Consulting Services, Integration Services
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What Emerging Trends Are Shaping The Healthcare Chatbots Market Landscape?
Advancements in technology are a prevalent movement in the healthcare chatbot market. Mainstream corporations operating in the healthcare chatbot arena are consistently innovating to maintain their market share. For example, Ivy.ai, Inc., an American IT company, introduced Genie, a self-building chatbot technology, in March 2022. Genie, a distinctively engineered intricate chatbot and live chat platform, can create pre-trained and conversational chatbots that understand unique content. The system incorporates an intuitive setup assistant allowing companies to rapidly familiarize themselves with the software.
Who Are the Key Players In The Healthcare Chatbots Market?
Major companies operating in the healthcare chatbots market include:
• Your.MD Ltd.
• HealthTap Inc.
• Sensely Inc.
• Buoy Health Inc.
• Infermedica
• Babylon Health
• Baidu Inc.
• Ada Digital Health Ltd.
• Woebot Labs Inc.
• GYANT.Com Inc.
• Microsoft Corporation
• Inbenta Holdings Inc.
• Anboto Labs
• Conversa Health Inc.
• Memora Health Inc.
• K Health Inc.
• HealthJoy
• Mediktor
• Catalia Health
• 2Morrow Inc.
• PharmAssistant
• Fern Health
• 98point6 Technologies
• HealthTensor
What Are The Regional Insights Into The Healthcare Chatbots Market?
North America was the largest region in the healthcare chatbots market in 2024. The regions covered in the healthcare chatbots market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
