The mail order pharmacy market has seen considerable growth due to a variety of factors.
•The market size of mail order pharmacies has seen swift expansion over recent years. The growth is expected to rise from $109.44 billion in 2024 to $127.87 billion in 2025, with a compound annual growth rate (CAGR) of 16.8%.
Factors contributing to such growth during the historical period include an increase in chronic diseases, escalating healthcare expenses, a maturing population, heightened emphasis on convenience and accessibility, and a surge in the demand for online pharmacies.
The mail order pharmacy market is expected to maintain its strong growth trajectory in upcoming years.
• Expectations are high for the mail order pharmacy market, as forecasts suggest significant expansion in the coming years. By 2029, the market value is forecasted to rise to $250.07 billion, reflecting a compound annual growth rate (CAGR) of 18.3%.
Several factors are contributing to this predicted surge, including the growing popularity of telemedicine, more coverage for specialty medications, personalized medical practices, a greater emphasis on patient-centered care, and global health emergencies, as well as the rise of e-commerce and digital health platforms. The forecast period will also be characterized by technological progress, featuring advances in AI and automation for prescription processing, the integration of artificial intelligence and machine learning in healthcare, innovative delivery methods, a focus on sustainable packaging for medications, and partnerships with insurance providers.
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The expanding utilization of e-commerce is propelling the growth of the mail-order pharmacy market. E-commerce, which involves trading goods and services, transferring money or data, or a combination of these, using an electronic network, leverages mail-order pharmacies to facilitate customers in ordering medications and refilling prescriptions. This can be done conveniently from their homes, or on the go via a mobile app on their phone or tablet. For instance, in May 2024, the Census Bureau, a US government agency, reported an 8.5% growth in e-commerce sales in the first quarter of 2024, compared to the same time frame in 2023. This constituted 15.6% of total retail sales, reflecting a 2.8% year on year growth. Hence, the surge in e-commerce adoption is invigorating the mail-order pharmacy market.
The mail order pharmacy market covered in this report is segmented –
1) By Product Type: Dermal Care, Diabetes, Cardiovascular Medicines, Blood Pressure, Asthma, Cold And Flu, Painkillers, Antacids, Other Products
2) By Drug Type: Non-Prescription Drugs, Prescription Drugs
3) By Mode Of Order: Online Store, Pharmacy Apps
Subsegments:
1) By Dermal Care: Moisturizers, Acne Treatments, Skin Condition Treatments
2) By Diabetes: Insulin, Oral Hypoglycemic Agents, Blood Glucose Monitoring Supplies
3) By Cardiovascular Medicines: Antihypertensives, Statins, Anticoagulants
4) By Blood Pressure: Prescription Medications, Monitoring Devices
5) By Asthma: Inhalers, Nebulizers, Asthma Control Medications
6) By Cold And Flu: Decongestants, Cough Syrups, Antihistamines
7) By Painkillers: Prescription Opioids, Over-The-Counter Analgesics
8) By Antacids: OTC Antacids, Prescription Antacid Medications
9) By Other Products: Vitamins And Supplements, Home Health Care Products
In the mail-order pharmacy sector, technological advances are proving to be a notable trend. Numerous important businesses in this market are launching analytical tools to simplify pharmaceutical transactions. For example, Innovation Associates, Inc., a pharmaceutical development firm based in the United States, unveiled NEXiA Enterprise Analytics in April 2023. This was the inaugural cloud-based application for the NEXiA software, catering specifically to pharmacy fulfillment. This analytical technology helps users to monitor pharmacy processes across different fulfillment locations almost instantaneously, enabling faster trend identification, and facilitating quicker and more efficient medication delivery to patients.
Major companies operating in the mail order pharmacy market include:
• CVS Health Corporation
• UnitedHealth Group Inc.
• Accredo Health Group Inc.
• McKesson Corporation
• Cigna
• Cardinal Health
• Walgreen Co.
• OptumRx Inc.
• Humana Pharmacy
• Aetna Inc.
• Wellcare Health Plans Inc.
• Prime Therapeutics LLC.
• Express Scripts Inc.
• Zur Rose Group AG
• CHI Health
• MedImpact
• Remedi SeniorCare Holding Corporation
• RxAdvance Corporation
• WellDyneRx Inc.
• PillPack Inc.
• BeneCard Services Inc.
• DocMorris N.V.
• EnvisionPharmacies
• Freedom Fertility Pharmacy
• Canada Drugs Online
• Elixir Rx Solutions LLC.
• eDrugstore
• Simple Meds LLC.
• SANICARE
• Apex Specialty Pharmacy
North America was the largest region in the mail-order pharmacy market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the mail order pharmacy market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.