The Smart Advisor Market Overview 2025 report reveals that the market size has grown significantly over the past few years, with projections indicating further expansion.
The smart advisor market has seen significant growth in recent years. In terms of market size, it is set to escalate from $5.59 billion in 2024 to $6.73 billion in 2025, corresponding to a compound annual growth rate (CAGR) of 20.4%.
The Smart Advisor Global Market is predicted to significantly increase, reaching a value of $14.01 billion in 2029. The market is also estimated to experience a compound annual growth rate (CAGR) of 20.1% amidst this per
Download Your Free Sample of the 2025 Smart Advisor Market Report and Uncover Key Trends Now!The key drivers in the smart advisor market are:
• Rising demand for automated customer service
• Increase in investments in AI-driven technologies
• Growing utilization of virtual assistants in healthcare industry
• Greater need for 24/7 customer support solutions
The smart advisor market covered in this report is segmented –
1) By Component: Software, Services
2) By Application: Websites, Social Media, Mobile Platform, Contact Centers
3) By End Use Industry: Banking, Financial Services, and Insurance (BFSI), Healthcare, Retail And E Commerce, Consumer Electronics, Education, Government, Hospitality, Other End User Industries
Subsegments:
1) By Software: AI-Based Smart Advisor Software, Virtual Assistant Software, Chatbot Software, Predictive Analytics Software
2) By Services: Smart Advisor Implementation Services, Smart Advisor Maintenance And Support Services, Smart Advisor Consulting Services, Integration Services
The key trends in the smart advisor market are:
• The integration of AI with augmented reality (AR) and virtual reality (VR) is a notable emerging trend.
• There is an increasing tendency towards the expansion of AI-based voice commerce.
• Adoption of AI-powered smart advisors in small and medium enterprises is becoming more prevalent.
• The integration of AI smart advisors with wearable devices, and the development of AI smart advisors for elderly care are significant emerging trends.
Major players in the smart advisor market are:
• Microsoft Corporation
• Accenture plc
• International Business Machines Corporation
• SAP SE
• Salesforce.com Inc.
• Amazon Web Services Inc.
• Broadridge Financial Solutions Inc.
• Hexagon AB
• Genesys Telecommunications Laboratories Inc.
• Pega Systems Inc.
• Verint Systems Inc.
• Inbenta Technologies Inc.
• Kore.ai Inc.
• Gupshup Technologies India Pvt. Ltd.
• 24/7 Customer Inc.
• Ada Support Inc.
• LivePerson Inc.
• Creative Virtual Pvt. Ltd.
• Tidio LLC
• Haptik AI
• eGain Corporation
• Rasa Technologies Inc.
• Netformx Inc.
• Solvvy Inc.
North America was the largest region in the smart advisor market in 2024