The telecom service assurance market has seen considerable growth due to a variety of factors.
• The market for telecom service assurance has witnessed significant growth lately. The market's value is set to increase from $8.92 billion in 2024 to $9.76 billion in 2025, exhibiting a compound annual growth rate (CAGR) of 9.4%.
This growth encountered in the historical phase is mainly due to the escalating complexity of telecom networks, increasing customer expectations, continuous competition and shifting market dynamics, along with the need for a proactive solution to issues.
The telecom service assurance market is expected to maintain its strong growth trajectory in upcoming years.
• The size of the telecom service assurance market is predicted to witness a quick expansion in the coming years. By 2029, the estimated market size stands at $16.41 billion with a compound annual growth rate (CAGR) of 13.9%.
Factors like escalating data traffic, emphasis on customer experience management, and worries about cybersecurity are fueling the growth momentum foreseen within the forecast period. Notable trends during the forecast era include assurance of security and compliance, assurance of network slicing, and real-time data analytics and reporting.
The emergence of 5G technology is anticipated to fuel the expansion of the telecom service assurance market. As the latest development in cellular technology, 5G aims to significantly elevate the velocity and efficiency of wireless networks. It catalyzes a transition towards a digital way of living among people. For instance, in 2022, Speed Test, a US-based web performance and network diagnostics firm, reported that the United States had the largest proportion of 5G users (49.2%), trailed by the Netherlands (45.1%), South Korea (43.8%), Kuwait (35.5%), and Qatar (34.8%). Thus, the emergence of 5G technology is a key driver for the growth of the telecom service assurance market.
The telecom service assurance market covered in this report is segmented –
1) By Component: Solution, Services
2) By Operator Type: Mobile Operator, Fixed Operator
3) By System: Probe System, Network Management, Workforce Management, Fault Management, Quality Monitoring
4) By Deployment Type: On-Premises, Hosted, Cloud
Subsegments:
1) By Solution: Network Performance Management Solutions, Fault Management Solutions, Service Quality Management Solutions, Revenue Assurance Solutions, Customer Experience Management Solutions
2) By Services: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Development Services
One prominent trend emerging in the telecom service assurance market is the increased use of IoT-based communication tools. IoT, or the Internet of Things, involves physical objects being outfitted with sensors, software, computational abilities, and other technologies, allowing them to interconnect with other devices and systems via the internet or different communication networks. This was exemplified in January 2022 when Mavenir, a network software firm, introduced service distribution to overseas medical facilities through 5G slices. This includes elements like virtual reality (VR) and artificial reality (AR), as well as the deployment of virtual intelligent counselling agents (VICA) in areas such as remote patient care and surgery. A strong 5G network with minimal latency and superior performance is required in surgeries and remote patient care, encompassing all the aforementioned use cases and responsibilities.
Major companies operating in the telecom service assurance market include:
• Huawei Technologies Co. Ltd.
• Accenture plc
• IBM Corporation
• Cisco Systems Inc.
• Broadcom Inc.
• Tata Consultancy Services Limited
• Ericsson Inc.
• Nokia Corporation
• NEC Corporation
• ZTE Corporation
• CommScope Holding Co. Inc.
• Keysight Technologies Inc.
• CENX Inc.
• VIAVI Solutions Inc.
• NetScout Systems Inc.
• Spirent Communications plc
• Comarch S.A.
• Mycom Osi Solutions India Private Limited
• EXFO Inc.
• Enghouse Systems Limited
• Infovista S.A.S.
• SevOne Inc.
• Empirix Inc.
• Guavus Inc.
• Radcom Ltd.
• Accanto Systems Ltd.
• Zenoss Inc.
• Aria Networks Ltd.
• Avvasi Inc.
• Intracom Telecom S.A.
• Netrounds AB
North America was the largest region in the telecom service assurance market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the telecom service assurance market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.